Senior Manager of Operational Risk, London Stock Exchange
First Line
Stock exchange in the City of London
Open for applications
Stock exchange in the City of London
501-1000 employees
Open for applications
501-1000 employees
Company mission
To make things happen, out there in the real world, where it matters.
Role
Who you are
- You must demonstrate a deep understanding of both operational risk and the broader operations function, ensuring compliance with regulatory standards
- Strong background in operational risk management, resilience, and controls in a senior role
- Experience working with regulatory frameworks such as DORA, FCA’s operational resilience agenda, and SOC2 compliance
- Ability to identify and mitigate operational risks effectively, with a focus on maintaining business continuity
- Good understanding of how an operations function runs, including performance metrics, workflow management, and resource optimization
- Hands-on experience in implementing controls, key performance indicators, and key control indicators (KCIs) to measure operational effectiveness and mitigate risks
- Experience presenting complex operational risk data to senior management, the board, and external partners in a clear, actionable manner
- Ability to influence senior leaders on risk-related decisions and operational improvements
- Strong report-writing skills to deliver structured and impactful presentations
- Experience in conducting scenario testing and stress-testing exercises, assessing the impact of various risk events on operational functions
- Familiarity with the tools and techniques used to perform and analyze such tests
- Deep understanding of SOC2 requirements and the ability to drive compliance across operational processes
- Ability to prepare for and lead regulatory audits and inspections, ensuring all necessary documentation and action plans are in place
- Analytical Thinking: Strong ability to analyze operational risks and identify solutions that balance resilience with efficiency
- Problem-Solving: Ability to think creatively and address complex operational challenges
- Leadership: Experience managing teams, driving projects, and influencing senior leaders on risk-related issues
- Collaboration: Ability to work across departments and influence colleagues at all levels to improve operational risk management processes
- Attention to Detail: Strong focus on accuracy and thoroughness when designing controls and assessing risks
What the job involves
- We are hiring for a Senior Manager, Operations & Operational Risk to join LSEG Regulatory Reporting, part of the Markets division at LSEG
- This is a dynamic, blended role requiring an individual who can navigate between operational risk management and day-to-day operations support
- You will play a key part in overseeing the operational resilience of the organization while also support the Head of Operations to ensure smooth and efficient function execution
- Lead the identification, assessment, and mitigation of operational risks across the organization. Work closely with business units to ensure risks are understood and handled effectively
- Ensure the organization's resilience frameworks are in line with regulatory requirements (e.g., DORA, FCA’s Operational Resilience framework)
- Develop and manage risk management programs, including scenario testing and stress-testing exercises to assess the organization's ability to withstand operational disruptions
- Oversee the implementation of business continuity and disaster recovery plans, ensuring they are regularly tested and updated
- Keep the organization compliant with key regulations, such as DORA (Digital Operational Resilience Act), the FCA’s operational resilience framework, and SOC2 requirements
- Act as a subject matter expert for regulatory initiatives and ensure the operations team is aware of and adhering to all required regulations and controls
- Support the preparation for audits and regulatory inspections, ensuring that all required documentation and evidence are prepared in advance
- Work closely with the Head of Operations, providing day-to-day support to ensure operations run smoothly
- Assist in managing operational processes, performance metrics, and continuous improvement initiatives
- Contribute to the optimization of operational workflows and implementation of controls, ensuring they align with best practices in risk management
- Develop and monitor Key Control Indicators (KCIs) to measure the effectiveness of operational controls and ensure corrective actions are taken when needed
- Present key operational risk updates to the Management Committee, Board, and senior stakeholders, ensuring they understand potential risks and mitigation strategies
- Provide thought leadership and strategic insights on operational resilience and risk management to senior management
- Collaborate cross-functionally with other teams (e.g., IT, legal, compliance) to ensure all aspects of operational risk are being effectively handled
- Lead scenario testing initiatives to assess the resilience of operational functions in the face of various disruptions (e.g., cyber incidents, market shocks, regulatory changes)
- Identify areas for improvement and champion projects to enhance the organization's overall operational resilience
- Support the development and delivery of training programs to increase awareness of operational risk and resilience across the organization
Salary benchmarks
Our take
The London Stock Exchange is one of the world’s oldest stock exchanges, with a history dating back over 300 years. It operates as a part of LSEG (London Stock Exchange Group), one of the world’s leading providers of financial markets infrastructure, as a marketplace to enable stock brokers and traders to buy and sell stocks, bonds, and other securities.
The London Stock Exchange has lived through a stream of innovations; from telegraph and telephone, to the Market Price Display System, automatic trade matching, and the digitisation of issuer services. In 2019 it acquired Refinitiv, a financial information company, and in doing so became a global financial news and data business.
Most recently, the London Stock Exchange has made moves to support the evolution of private markets, and further build its presence in this space. It partnered with Floww, a platform that connects investors with private companies, with aims to launch a private primary capital raising facility, as well as explore new technologies and secondary market options for the platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (2 rounds)
Dec 2019
$27m
LATE VC
Feb 2018
$27m
LATE VC
Total funding: $53.9m
Company benefits
- Hybrid working options
- Healthcare
- Retirement planning
- Paid volunteering days
- Wellbeing initiatives
Company HQ
City of London, London, UK
Leadership
David Schwimmer
(CEO, not founder)Was Managing Director at Goldman Sachs for 20 years.
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