HR Business Partner, Sabio
More information about location
3 days a week in office
Customer experience transformation firm
Be an early applicant
Customer experience transformation firm
501-1000 employees
Be an early applicant
More information about location
3 days a week in office
501-1000 employees
Company mission
Sabio's mission is to help companies build a truly responsive platform tailored to the precise needs of businesses and their customers.
Role
Who you are
- Strong HR generalist background with proven experience in HR partnering roles
- In-depth knowledge of UK employment law and HR best practice
- Demonstrated expertise in employee relations, reward, and organisational change
- Skilled in using HR data and analytics to create insights, tell a story, and guide business decisions
- Strong influencing and coaching skills with the ability to engage senior stakeholders
- Ability to balance operational HR delivery with strategic input
- Experience working in complex, matrixed, or international organisations
- Business Acumen
- Experience of ISO27001 Audits
- Knowledge of Immigration legislation
- Strong analytical and problem solving
- Excellent communication, interpersonal and leadership skills
- HRIS (e.g., Iris Cascade, Workday, SuccessFactors, Oracle HCM)
- Data and reporting tools (e.g., Power BI, Tableau, advanced Excel)
- Microsoft 365 suite (Excel, PowerPoint, Teams, SharePoint)
- Bachelor’s degree (or equivalent) in Human Resources, Business, or related field
- Postgraduate qualification in HR / Organisational Development (preferred)
- CIPD Level 7 (or equivalent senior HR qualification) strong
What the job involves
- Reporting To: Head of People UK & APAC
- The HR Business Partner (HRBP) partners with leaders across the UK business unit to deliver people strategies that enable growth, engagement, and performance
- Acting as a trusted partner, the HRBP provides expert support across the full range of HR generalist responsibilities — from employee relations and reward through to workforce planning and organizational change
- This role requires someone who can balance hands-on HR delivery with strategic input, leveraging strong data and analytical skills to guide decision-making
- The HRBP ensures UK people practices align with global frameworks while meeting local business and regulatory requirements
- Act as a strategic partner to UK business leaders, shaping people plans that support organizational objectives
- Coach and influence managers on leadership, performance, engagement, and capability development
- Partner with global HR colleagues to localise and implement people initiatives in the UK
- Lead on complex ER cases, ensuring fair, consistent, and legally compliant outcomes
- Provide proactive guidance to managers on employee relations, absence management, and wellbeing
- Maintain up-to-date knowledge of UK employment law and advise on policy and practice
- Deliver annual reward processes (salary reviews, bonus cycles) in collaboration with global Reward teams
- Advise managers and employees on reward policies, benefits, and recognition frameworks
- Monitor reward competitiveness through benchmarking and market insights
- Embed performance management processes, ensuring objectives, feedback, and career development are consistently applied
- Partner with Talent & Organizational Development colleagues to support succession planning and capability-building in the UK
- Promote learning opportunities and support managers in developing team skills
- Partner with leaders on organisational design, restructures, and change programmes
- Provide HR support during periods of transformation, ensuring employee engagement and risk mitigation
- Align workforce planning with business goals and global operating models
- Produce and interpret people dashboards, using data to highlight trends in attrition, engagement, performance, and workforce demographics
- Use insights to influence leadership discussions and inform proactive HR actions
- Partner with Finance and Operations to ensure workforce data supports broader business planning
- Working closely with stakeholders to align HR strategies with business goals, supporting organizational changes, restructuring and DEI initiatives
- HR role within the UK team, working closely with UK business leadership
- Regular collaboration with global HR colleagues to align UK practices with international frameworks
- Opportunity to influence people strategy at both UK and global level, with career progression potential into HR leadership roles
Application process
- Applied
- Talent Team Review
- Initial Interview
- Skills Based Interview
- Final Interview
Salary benchmarks
Our take
Sabio grew out of a need for a systems integrator specifically focused on contact centre technology. It is now an innovative unified communications and contact centre services company, focused on delivering exceptional customer contact strategies and solutions.
To achieve this, Sabio uses its own technology and that of world-class technology leaders such as Avaya, Nuance and Verint. Its analytics and insight tools help users improve visibility, responsiveness and control across all the customer-interaction channels. The group works with major brands worldwide, including the AA, BNP Paribas, DHL, Liverpool Victoria, Office Depot and Sainsbury’s Argos.
Sabio has recently heavily expanded its customer experience capabilities and geographic coverage through several acquisitions, towards a goal of becoming the leading player across the European customer experience market. With double-digit revenue growth into 2023 driven by massive increases in its sales it is well poised to achieve this goal.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (1 round)
Jul 2016
$67.6m
GROWTH EQUITY VC
Total funding: $67.6m
Company benefits
- Pension Scheme
- Remote/Flexible work
- Life insurance
- Private health and dental care
- Cycle to work
- 28 days paid holiday a year- (this includes three Sabio days)
- LinkedIn Learning
- Plus many more! (Benefits are dependant on your base location.)
Company HQ
London, UK
Leadership
Andy Roberts
(CEO)Was previously Non Executive Director for Modern Networks and Branch Director at Lloyds TSB.
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