Senior Customer Success Manager, QuotaPath
+ Variable compensation + Equity
Sales commision tracking platform
Be an early applicant
Sales commision tracking platform
21-100 employees
Be an early applicant
+ Variable compensation + Equity
21-100 employees
Company mission
To help businesses simplify their sales team commissions and drive consistent ROI.
Role
Who you are
- 5+ years in a customer-facing role such as Customer Success, Implementation, Onboarding, or Account Management - ideally in B2B SaaS
- Proven experience managing complex, multi-stakeholder implementations with multiple data systems and integrations
- Strong CRM proficiency - hands-on experience administering or deeply working within Salesforce, HubSpot, or comparable platforms
- Advanced spreadsheet skills (Google Sheets or Excel) - you’re comfortable building models, doing data mapping, and troubleshooting formula logic
- Demonstrated ability to leverage AI tools to increase productivity, improve deliverables, and solve ambiguous problems faster
- Strong project management skills with the ability to handle multiple complex onboardings simultaneously without dropping the ball
- Excellent written and verbal communication - you can break down technical concepts for both technical and non-technical audiences
- High attention to detail and a natural sense of curiosity when something doesn’t add up.
- Experience with compensation plans, commission structures, or RevOps workflows
Desirable
- Familiarity with ERP systems or experience connecting multiple data systems
- Experience with SQL, Python, or other data tools
- Prior experience at an early-to-mid stage startup where you’ve had to build as you go
What the job involves
- This role goes beyond standard customer success, and you’ll be working directly with decision-makers across Sales, Finance, and Revenue Operations to solve real operational challenges
- You’ll need to be technically sharp, comfortable navigating complex data environments, and confident presenting solutions to leadership
- You’ll collaborate with a Solutions Engineer and Account Manager to provide a best-in-class customer experience
- This role involves advocating for and supporting our customers throughout their journey, ensuring they have an exceptional experience and achieve measurable outcomes
- This role is critical to our ability to scale
- Lead end-to-end onboarding for our larger customers, including kick-off calls, account configuration, CRM integrations, and live training
- Conduct thorough data discovery and compensation plan mapping across multiple systems and data sources
- Act as a compensation process expert - educating customers on best practices for plan creation, modeling, and CRM structure
- Collaborate closely with Solutions Engineers and Account Managers to deliver a cohesive, best-in-class customer experience
- Navigate multi-stakeholder environments confidently, presenting solutions to VPs, Finance, and Revenue Operations leaders
- Identify and surface upsell opportunities in partnership with the Account Management team
- Gather and synthesize customer feedback to inform product improvements
- Contribute to refining and improving the onboarding process as we scale into more premium and complex customer segments
Our take
The productivity of sales teams depends on the motivation to succeed, with most businesses tackling this by offering a commission for every sale. However, the manual processes of tracking and paying commissions can lead to costly errors and a lack of trust, ultimately resulting in sales reps losing their motivation and negatively impacting the company's revenue.
QuotaPath provides a sales commission tracking and management platform, allowing businesses to design custom commission plans that are automatically paid according to payout schedules. The platform integrates directly with CRM platforms to ensure every sale is automatically recognized, with every data point being aggregated into a record system to ensure the business is maintaining ASC 606 compliance.
Whilst other startups have designed CRM platforms that include sales commission tools, QuotaPath has recognized that a dedicated commission payment and management platform will help to maintain consistency, accuracy, and compliance. Through this approach, the company claims that it can help clients boost its sales team's work ethic and motivation to succeed, keeping productivity levels high and thus boosting business revenue.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Apr 2022
$41m
SERIES B
Jul 2021
$21.3m
SERIES A
Total funding: $70.8m
Company benefits
- Plenty of time off: Recharging is important. We offer flexible PTO.
- Employee health insurance: Your health is the most important thing. We cover 90% of each employee’s medical, dental, and vision premiums.
- Flexible work environments: We have offices in Austin, Philly, and some employees that are 100% remote. We see value in connecting in person but know collaboration can happen regardless of where your desk is.
- Election day is a holiday: You shouldn’t have to choose between work or voting, so we’re completely eliminating that barrier.
- Yearly off-sites: Offsites are an opportunity to build team connections.
- Development budget: Every employee gets a budget to use toward professional development.
- Half-day Fridays: A little extra time back in your week.
Company HQ
East Austin, Austin, TX
Leadership
AJ Bruno
(Co-Founder & CEO)AJ previously founded TrendKite where he served as a President for over 5 years. He also spent nearly 5 years at Meltwater as a Sales Consultant, Sales Manager, and Managing Director.
Cole Evetts
(Co-Founder & COO)Prior to co-founding QuotaPath in 2018, Cole was a Director of Sales/Revenue Operations at TrendKite. He also spent nearly 5 years at Mutual Mobile in various roles, including Senior Business Operations Analyst/Manager.
Eric Heydenberk
(Co-Founder & CTO)Eric previously spent 7 years at Monetate in Software roles. He also co-founded Ebooq where he served as the CTO for 1 year and worked as a Developer at Mosaic Interactive, Lehigh Nanotechnology Network, Earth SYstems Science Education and LSI Logic.
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