Manager of Product Management, Mastercard
T&E Corporate Card
$143-228k
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
$143-228k
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Product management and Consultative selling
- Communication skills and partnerships with stakeholders
- Decision making and leadership skills including presenting to senior management
- Innovation mindset and market driven analysis to build the best offering
- Ability to execute on strategic direction and coordinate with team members
- Experience in user research methods
- Experience in Loyalty programs
- Management of people and projects required
- 10+ years of experience in Payment
- 10+ years of experience in the T&E industry is a plus as well as in Loyalty card programs
- Degree in Product Management and Marketing, Solution Sales, or in relevant fields
What the job involves
- Mastercard Travel and Expense (T&E) corporate cards enable corporations and business travelers to pay business trips within the corporation ecosystems
- T&E corporate cards simplify the overall business travel experience enabling centralized payment anywhere, offering card holder services, facilitating expense management and reporting for the corporate accounting teams
- T&E cards are massively used across the world for +60% of total business travel spend
- The T&E corporate card Director is responsible for delivering best-in-class T&E card services and value proposition to meet the needs of corporate travelers and corporation buyers (i.e. travel managers, accounting teams, procurement teams) as well as T&E partners and fintech partners
- The T&E team is looking for an individual who will be the lead of the T&E card products including card-holder services and value-added corporation services
- The Director job mission includes shaping and leading a new vision for T&E card service aligned with new market dynamics and customer expectations
- The Director will ensure that stakeholders from the regions, from other product teams such as Smart Data and In-Control platforms and from D&S are unified for the product’s vision and will collaborate with their product
- Your primary competencies include concept ideation and solution design, defining and managing the customer journey, hypothesis testing through prototypes, feature articulation and user flows, interaction design, and optimizing the in-production experience
- Product vision and strategy with the various stakeholders for card-holder services, reward programs and consulting services to Corporations
- Product value proposition and narrative for clients
- Provide direction and mentorship to team members
- Exemplify values and champion culture priorities
- Create and nurture growth and development opportunities for team members
- Identify and attract top talent
- Define the T&E card offering including understanding customer problems, validating ideas, and designing experiences that solve their problems
- Build product roadmap with engineering teams
- Define go to market with the different regions and marketing in partnership with D&S
- Manage complex initiatives to ensure overall success, including scope, resourcing and timely quality deliverables that meet stated goals
- Create standards and enforce cohesiveness and alignment of T&E product vision against those standards
- Drive discipline of leveraging design and experience patterns across programs and products and sponsors new patterns
- Approve deliverables
- Collaborate with D&S product management, engineering, and other cross functional partners to ensure consistent, cohesive, and quality customer experiences
- Serve as prioritization and escalation contact across design initiatives and primary point of contact during planning processes and with the regions
- Host product experience design workshops and reviews, participate in sessions with partners including clients and create opportunities for team-wide collaboration
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company values
- Trust - integrity, respect, openness
- Agility - urgency and value through innovation
- Partnership - working as one team for the benefit of all
- Initiative - taking bold and thoughtful actions
Company HQ
Purchase, Harrison, NY
Articles
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
People progressing
Joined as VP in 2008, promoted 4 times in 11 years to their current position of Executive Vice President.
Salary benchmarks
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