Business Operations Leader, CookUnity
B2B
$150-170k
Stock Options Plan granted on Day 1
1 day a week in office
Ready-meal delivery marketplace
Job no longer available
Ready-meal delivery marketplace
501-1000 employees
Job no longer available
$150-170k
Stock Options Plan granted on Day 1
1 day a week in office
501-1000 employees
Company mission
To empower chefs everywhere to nourish the world through our shared love of great food.
Role
Who you are
- This role is ideal for an entrepreneurially-minded leader with operations and customer experience backgrounds who is excited to tackle diverse challenges involved in growing a new business unit
- Experience as an operations manager or customer experience leader, handling post-sales processes and customer experience in a high-growth Series A, B or C context
- Entrepreneurial Spirit: A proactive, innovative thinker with a track record of successful product or business launches
- Data analysis and problem-solving skills: proficient with using data to drive decision-making and structured problem-solving
- Leadership and Communication Skills: Strong leadership abilities with excellent communication skills to inspire and align diverse teams
- Market and Customer Focus: Relationship-building skills and customer-centric mindset to product development and service delivery
- Strategic and Analytical Thinking: Ability to think strategically, problem-solve and analyze data to inform decision-making in a fast-paced environment
- Passion for Food: Enthusiasm for transforming traditional food services through innovative B2B solutions
What the job involves
- This is a dynamic and broad-coverage role that will be pivotal in launching and scaling a new B2B business unit
- The role will lead the B2B unit’s operations, logistics and customer management efforts and report directly to the Head of B2B
- Strategic Vision and Execution: Develop and execute a comprehensive strategy for launching and scaling the B2B business unit, aligning with company goals and market opportunities
- Cross-Functional Leadership: Coordinate with product, marketing, sales, and operations teams for cohesive development, market entry, and execution of business strategies
- Market Research and Analysis: Conduct in-depth market research to understand customer needs, industry trends, and competitive landscapes to guide product offerings and strategy
- Innovation and Disruption: Leverage CookUnity’s competitive advantages to introduce innovative solutions that disrupt traditional food industry models and redefine corporate dining experiences
- Financial Oversight: Collaborate with the Head of B2B to manage the P&L, ensuring financial objectives are met and resources are efficiently allocated
- Product Launch Management: Lead the launch of new CookUnity markets and product verticals, including creating scalable playbooks and SOPs for expansion
- Customer Experience Management: Develop and execute strategies to enhance the B2B customer experience, including strategies for upselling and fostering strong client relationships
- Operations and Logistics Management: Optimize operations and logistics to improve customer experience and ensure seamless service delivery
- Enterprise Sales and Growth: Drive enterprise sales initiatives, achieve aggressive growth targets, and strengthen relationships with key stakeholders
- Performance Monitoring and Process Improvement: Monitor KPIs and implement strategies for process improvement to meet business objectives and ensure scalability
- Team Leadership: Manage and mentor the B2B Operations teams to ensure high performance and successful execution of business strategies
Application process
- If you’re interested in this role, please submit your application and if we think you might be a fit, we'll get in touch with you
- Thank you for your time!
Our take
CookUnity is a meal subscription service which connects consumers with some of the country's best known chefs, including Esther Choi, Chris Ratel and Andy Mendez. Consumers can select from a menu of handcrafted meals that cater to a wide variety of palates and dietary preferences. Believing that healthy food fuels stronger communities, CookUnity contributes to an ongoing partnership and donation with the Food Bank For New York City.
The New York founded business hit the headlines for its upward trajectory in 2020, where it secured $15.5M in funding and saw an expected boost not just in demand, but in the supply of top culinary talent at a time when restaurants were struggling.
While there’s a wide world of meal plan delivery services, CookUnity has a jump on much of the competition as it’s the first service that connects such eminent chefs directly with the customer. This has allowed it to expand across much of the US, and it now prepares over 10M meals annually for its 50,000 subscribers.
With most of the urban US now covered by its service, CookUnity is moving into the next phase of its growth, expanding the range of sellers and food products on the platform, and has plans to offer family-sized portions, breakfast options and cooking classes using its existing physical and digital infrastructure. This will enable it to grow into an all-in-one meal subscription service over the coming years.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Apr 2023
$47m
LATE VC
Sep 2021
$47m
SERIES B
Total funding: $119.3m
Company benefits
- Comprehensive Health, Dental & Vision Insurance
- 401(k) Plan to invest in your future
- Paid Parental Leave
- Wellness Benefit to support your physical, mental and emotional wellbeing
- Unlimited Paid Vacation & Sick Days
- 4-Week Paid Sabbatical after 5 years with us
- Compassionate leave each time the need arises
- Remote/Hybrid/On Site Options
- Employee Stock Options Plan
- Bi-annual bonus based on performance
- Planning Sessions twice a year: New York & Buenos Aires
- Spanish/English Lessons with a private coach
- Monthly CookUnity Credits to enjoy meals crafted by our creators
- Once a month in-person gatherings to fuel connection and belonging
- Chef-Led Culinary Trips to foodie destinations (twice a year)
Company HQ
Bedford-Stuyvesant, NY
Leadership
Mateo Marietti
(Co-Founder & CEO)Born on a farm in Argentina, Mateo is on a mission to make great real food available for all and a more fair and sustainable food system. He has built 10+ food brands that delivered more than 25M meals combined in the last 13 years, including SUSHIPOP and La Causa.
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