Sales Engineer, Sophos
Managed Service Provider, Bilingual English and Spanish
$60.2-100.8k
+ target sales commissions
More information about location
Cybersecurity-as-a-Service
Be an early applicant
Cybersecurity-as-a-Service
1001+ employees
Be an early applicant
$60.2-100.8k
+ target sales commissions
More information about location
1001+ employees
Company mission
To develop powerful and intuitive products and services that provide the world's most effective cybersecurity for organizations of any size.
Role
Who you are
- Must be fluent in English and Spanish
- Experience with modern security technology and services, including firewalls, host endpoint agents, and managed security services
- Ability to effectively communicate with business and technical teams to answer questions and help influence decisions
- Excellent customer service skills
- Strong Troubleshooting skills
- Exceptional verbal and written communication skills [Outlook, Teams]
- Excellent presentation skills
- Good organizational and time management skills
- Adaptability and flexibility
- Ability to think creatively and adapt quickly to changes
- Ability to work independently with limited oversight
- Ability to execute and manage projects
- Upbeat, energetic personality with a drive to succeed
- Ability to travel up to 50% of the time as needed
- Portuguese isn’t required, but it would be nice to have
- Bash or PowerShell scripting experience
- Understanding of API’s
- Experience working with Managed Service Providers
- Up-to-date knowledge of RMM and PSA tools
- Experience with Sophos technology
What the job involves
- The MSP SE will work with the global MSP sales team and will be responsible for all technical and product aspects related to onboarding and enablement of Managed Service Provider (MSP) partners and supporting ongoing MSP sales activity
- This role will be based in the US but will require work with North American and Latin American Partners, with a global reach to other Spanish-speaking countries
- Function as a technical Subject Matter Expert (SME) for the Sophos Managed Service Provider (MSP) program and the Sophos Partner Portal
- Assist in training new MSP partners on best practices for onboarding customers and using the Sophos Partner Portal to manage products. This may include creating educational guides, videos, or presentations and may involve remote one-on-one sessions, webinars, or in-person meetings
- Provide Sophos partner product demos and assist with any follow-up questions or discussions
- Work with the MSP Sales team to drive additional revenue by supporting efforts that help partners sell more Sophos products and services. This may include hosting technical webinars, creating technical videos for the partner YouTube channel, and building content to host ‘one to many’ MSP technical workshops
- Assist with questions and requests sent to the MSP SE mailbox by partners or MSP sales reps
- Gather feedback from customers, partners, and internal teams to improve Sophos offerings and remove technical obstacles to sales
- Provide feedback on trends affecting MSP partner decisions to help influence product design, acquisition decisions, and roadmap
- Support MSP marketing activities, including acting as booth staff at trade shows
- Assist in the creation and maintenance of MSP-related training and technical collateral
- Assist in the development and maintenance of competitive intelligence material as needed
Our take
Due to the fast-evolving nature of cybercrime, companies can struggle to keep their security up-to-date and resilient. Sophos provides managed cybersecurity services to identify and resolve cyberthreats within all sizes of organisations, combining cutting edge cybersecurity tech with expert support teams.
Leveraging AI and machine learning, Sophos' system automates the detection and blocking of over 99% of threats, meaning its analysts only have to hunt down and stop the most sophisticated attackers. As well as its Managed Detection and Response (MDR) product - which, serving over 15,000 customers, is the most-used on the market - the company also delivers Incident Response Services for those experiencing an active threat.
Sophos is not a new player in the cybersecurity space, but has demonstrated its dedication to innovation with continued product launches, updates, and acquisitions such as that of BAE spinout SOC.OS that have kept its tech at the front of the market. Alongside many of its peers, the effects of the economic climate have caused Sophos to cut staff as it focusses on achieving “the optimal balance of growth and profitability", but this recent hiccup does not take away from its position as a market leader continuously leading adaption in the space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
36% female employees
-6% employee growth in 12 months
Company
Funding (1 round)
Jul 2020
$2.6m
SEED
Total funding: $2.6m
Company benefits
- Remote-first working model & hybrid options
- We encourage teams to get together in person periodically to help facilitate teamwork
- Flexible start and end times for many roles
- Leadership development program
- Access to LinkedIn Learning
- Global internal coaching program (Coach Match)
- Periodic Sophos wellness days off for all Sophos to help employees relax and recharge
- Global wellbeing program, which offers a range of wellbeing resources, including Sophos Wellbeing Webinars, Stress Management Toolkits, and Developing Resilience Courses
- Free Employee Assistance Program (EAP) for confidential advice and counseling on a wide range of work and personal issues
- Free annual subscription to the Calm app
- Paid parental leave, caregiver leave & bereavement/compassion leave available
- We host some unforgettable social experiences for our global teams including our music festival SOPH-Fest, go-karting, Sophmudder, and incredible holiday parties!
- Our annual global fitness challenge, SOPH-Fit, sees thousands of employees taking part in our virtual global race around the world
- Each quarter, we celebrate our exceptional global team by running the Sophos Values Awards, which recognizes and rewards employees who embody the Sophos values and who we are as a company
- Health care benefits available worldwide
Company values
- Simplicity: We strive to embrace design, automation, and re-engineering across our products and business operations. We aim to create instinctive next-gen products that provide IT professionals with exactly what they need to do their jobs efficiently and effectively.
- Empowerment: We support and enable people to do great work. We trust people to take ownership, to take smart risks, and to deliver results. We encourage people to take action, to seek knowledge, and to question actions inconsistent with our mission, values, or principles.
- Passion: We care intensely about our success and our impact. We maintain high standards and continuously strive to improve. We inspire others.
- Innovation: We stay at the forefront and advance the boundaries of what is possible. If we fail, we do it quickly, learn, share the lessons learned, and move forward. We always seek better approaches to what we do.
- Authenticity: We are genuine, transparent, and honest. We admit our mistakes and strive to remain self-aware. We say what we think, even if it might be difficult.
Company HQ
Abingdon, UK
Articles
Leadership
Kris Hagerman
(CEO, not founder)Former CEO of Corel Corporation, who previously served as Group President of Data Center Management at Symantec. Was also Executive VP and GM of Storage and Server Management at Veritas Software, as well as CEO and Founder of both Bigbook and Affinia.
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