Head of Strategic Risk Management, Flex
$230-330k
Offers equity
Flexible rent payment application
Open for applications
Flexible rent payment application
501-1000 employees
Open for applications
$230-330k
Offers equity
501-1000 employees
Company mission
Flex's mission is to empower as many renters as possible with flexibility over their most significant recurring expense.
Role
Who you are
- Minimum of 10+ years of experience in Risk Management, Consulting, Compliance, and/or Audit, with substantial experience supporting consumer financial institutions and technology companies
- Bachelor's degree in Finance, Economics, Information Systems, or a related field; advanced degrees such as a J.D. or M.B.A. strongly preferred
- Deep understanding of risk management principles, methodologies, tools, and processes (e.g., strategic risk assessments, risk planning, testing, reporting, and continuous monitoring)
- Extensive experience working in 2nd line of defense roles within consumer financial services, with the ability to provide strategic risk oversight across business operations. Experience in 3rd line roles is a plus
- Strong analytical, strategic thinking, and problem-solving skills, with the ability to resolve complex, high-impact issues and develop robust risk management frameworks
- Excellent communication, negotiation, and relationship-building skills, with experience interacting with senior executives, external partners, and regulatory stakeholders
- Proven ability to work collaboratively in fast-paced, high-pressure environments, while maintaining a strategic, long-term focus on risk management
- Willingness to travel as required for meetings, conferences, and other strategic events
What the job involves
- As the first Head of Strategic Risk Management at Flex, you will be responsible for developing and strengthening the organization’s proactive risk management framework, ensuring effective controls are in place across all risk categories
- This role requires a deep understanding of the key components of Enterprise Risk Management, including risk identification, assessment, mitigation, monitoring, and reporting, with a particular focus on fintech and consumer financial services
- You will play a pivotal role in fostering trust and connectivity between Flex’s leadership, board, partners, and regulatory stakeholders, ensuring that all strategic risks are properly managed to support business growth and resilience
- Lead the development and continuous enhancement of an integrated Enterprise Risk Management (ERM) framework aligned with the company’s strategic objectives
- Work closely with Finance, Legal, Compliance, Security, and Operations teams to ensure business practices are aligned with comprehensive risk management objectives
- Independently assess the effectiveness of internal controls, including 1st and 2nd lines of defense, and ensure a robust, proactive risk culture across the organization
- Develop and refine the firm’s strategic risk capability, collaborating with the executive office, business units, and key departments to maintain a holistic view of operations
- Champion business transformation and risk controls by leading through influence, navigating complex changes, and building strong relationships
- Build a future-facing capability by continuously monitoring emerging risk trends, best practices, and regulatory developments to advise leadership on their potential impact on the business
- Proactively manage risks in a way that supports business growth, sustainability, and informed decision-making
- Supervise and support third-party audits and exams, ensuring findings are communicated effectively to the executive risk committee, the board, and the board’s risk/audit committee
- Develop and oversee corrective action plans to address identified issues and strengthen the company’s risk management capabilities
Our take
Many people struggle to pay their rent every month, with a variety of bills hitting their bank accounts simultaneously. Whilst many of these people earn enough money to cover their bills, the inflexible nature of monthly bills can make the all-in-one payment a harder obstacle.
Flex provides a mobile application for the flexible payment of rent, allowing users to pay their landlords through flexible payment plans, reschedule payments when necessary, and protect their funds through Overdraft Protection. The company achieves this by partnering with estate agents and paying their resident's bills upfront, taking on the challenges that landlords would normally have due to late payments.
Flex has experienced extremely rapid growth since its founding which has caused some issues, as it struggled to keep up with the surge in new customers. Having made improvements to its product and scaled its customer service team, it is set to continue providing a service that has come to be highly valued by both tenants and landlords.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Feb 2022
$160m
SERIES C
Apr 2021
$46.6m
SERIES B
Total funding: $225.1m
Company benefits
- 100% company-paid medical, dental, and vision
- 401(k) + company stock options
- Unlimited paid time off + company paid holidays
- Parental leave + IVF and adoption support
- Flex Cares Program: Non-profit company match + pet adoption coverage
- Pet Insurance
- Free Flex subscription
Company HQ
Midtown Manhattan, New York, NY
Leadership
Shragie Lichtenstein
(CEO)Experience working in venture capital investments for Point72 and TVC. Also co-founded Boundless Reality.
YeTong Shao
(CPO)Experience as Data Science Researcher. Also co-founded Boundless Reality.
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