User Researcher, Webflow
$118-181k
Plus equity (RSUs). Salary range given dependent on location of candidates
No-code web design and hosting platform
Job no longer available
No-code web design and hosting platform
1001+ employees
Job no longer available
$118-181k
Plus equity (RSUs). Salary range given dependent on location of candidates
1001+ employees
Company mission
To give creative designers the tools they need to create powerful and beautiful websites, all without having to code.
Role
Who you are
- Demonstrated skills for collaborating closely with other Researchers, Designers, and Product Managers, particularly in a facilitation or coaching role
- Comprehensive understanding of Product/Design/User Research as it applies to cloud-based technology
- Strong oral and written skills a must
- Have a proven track record of delivering research and collaborating with other teams to discover insights, identify unmet needs, craft better products, and significantly impact company strategy
- Advocate for mixed methods approaches, combining qualitative and quantitative data to minimize bias and deliver richer insights
- Have experience leveraging common Research methodologies, including moderated and unmoderated usability studies, contextual inquiries, in-depth interviews, surveys (CSAT, UMUX, etc), and diary studies
- Work autonomously to drive critical initiatives forward, taking ownership over the successful outcome
- Share work early and often, gathering feedback and building consensus to deliver high-impact outcomes, expanding your influence within the organization
- Can draw clear, well-reasoned conclusions and can communicate how you came to that conclusion including potential tradeoffs of each possible solution
- To join Webflow, you'll need a valid right to work authorization depending on the country of employment
What the job involves
- We’re looking for a User Researcher to help us build decision-making superpowers by empowering teams with insights
- You will help us better understand users, customers, and potential customers of Webflow and how to bring their needs and wants to existing and new product initiatives for Webflow
- By working closely with partners in Product, Design, Marketing, and Data Science, you will leverage qualitative and quantitative methodologies to build a full and robust understanding of what people want
- You will synthesize your findings into concise and easy-to-understand insights that are shareable not only with your immediate stakeholders but with all of Webflow
- You will work closely with other Researchers as well a with Research Operations to help grow and improve your skills as well as our research practice as a whole
- Reporting to the Head of Research
- Own end-to-end research projects, including planning, recruiting, execution, analysis, presentation, and knowledge management
- Synthesize findings and use compelling narratives to communicate digestible and actionable insights and recommendations to a variety of partners in ways that build trust, informs, and drives consensus around key decisions
- Influence and support the formation of technical product roadmaps and tactical solution designs that are highly usable and useful to a diverse and global audience
- Evolve and elevate Engineering, Product, and Design’s (EPD) research capabilities by empowering non-researchers with toolkits, training, and processes to set them up for success in their own research
- Help grow the Research function at Webflow as the Insights team continues to evolve
- In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role
Our take
No-code development systems allow users to create and publish the kind of output that was once only possible with the help of a team of developers. Webflow is one such platform that allows non-developers to create professional websites without knowing any code. It joins others such as Pantheon, Weebly, Squarespace, and Wix in a hotly-contested low-code development market. While competition is high, so too is demand, with low-code platforms accounting for more than 65% of application development activity in 2024.
The popularity of platforms such as Webflow is perhaps not surprising, as low-code development is usually cheaper for companies to implement and reduces time to market. Webflow has been used by over 3.5 million designers and teams to create sites for companies including enterprise brands such as Dell, Rakuten, UpWork, and Petal. It raised a large amount of funding in a Series C round in 2022. This is being used to further develop its platform, with a longer-term goal of pivoting to providing a no-code tool not only for websites, but software development as well.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Mar 2022
$120m
SERIES C
Jan 2021
$140m
SERIES B
Total funding: $334.9m
Company benefits
- 100% insurance coverage
- 401K and financial planning
- Paid time off
- Annual retreat and offsites
- 10% time - Take up to 4 hours per week to focus on building skills, working on projects, or learning new Webflow-related things outside of your daily to-do’s.
- Commuter benefits
- Vacation bonus
- Office setup budget
- Health and wellness stipend
- Remote work reimbursements
- Continued education coverage
- Choose your own adventure
- Webflow subscription discount
Company values
- Obsess over customer experience
- Move with heartfel urgency
- Say the hard thing with care
- Make your mark
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Vlad Magdalin
(Co-founder & CEO)Having studied Computer Science at California Polytechnic, Vlad worked as a Web Associates Systems Engineer for 3 years before co-founding Chatterfox.com, where he spent 4 yeas. He left his Software Engineer position at Intuit in August 2012 to co-found Webflow the following month, and has been CEO since.
Sergie Magdalin
(Co-founder)Sergie spent 4 years as a freelance Graphic Designer before joining NameMuir Skate as a Web & UX Designer.
Bryant Chou
(Co-founder)Previously a Senior Software Engineer at Intuit and CTO at Vungle. He was also the founding CTO at Webflow.
Share this job
View 28 more jobs at Webflow