Revenue Operations Manager / Program Manager, Redox

• The ideal candidate thrives in a fast-paced environment, is highly detail-oriented, and excels at transforming complex challenges into scalable, sustainable solutions
• 5+ years of experience in Revenue Operations, Sales Operations, or a similar GTM-focused role within a SaaS or Healthcare tech industry
• Proficiency with Salesforce, ZoomInfo, and LinkedIn Sales Navigator
• Deal desk support
• Experience supporting compensation planning and sales performance analysis
• Strong analytical mindset with attention to detail and a focus on continuous improvement
• Excellent communication skills and ability to work effectively across teams
• Comfortable managing multiple priorities and working in a fast-paced, evolving environment
• Required: Salesforce, ZoomInfo, Linkedin Sales Navigator
• Preferred: CPQ, Catalyst, Outreach, Chorus

Desirable

• The Revenue Operations (RevOps) Program Manager plays a hands-on role in optimizing the full revenue lifecycle and enhancing the customer journey by aligning processes across Sales, Marketing, and Customer Success
• This role ensures cross-functional workflows operate seamlessly by leveraging data and technology to drive efficiency, improve the customer experience, and support revenue growth
• As an individual contributor, this person will lead projects, support our GTM systems with a large focus on Salesforce infrastructure for our GTM teams, and support our VC programs
• Project Coordination & Execution: Lead and manage high-impact initiatives such as process implementations, tool migrations, CPQ updates, quarterly planning, and process rollouts
• Own timelines, deliverables, stakeholder updates, and change management efforts across functions
• Variable Compensation Program Support: Assist in managing the operational aspects of variable compensation (VC), including tracking, reporting, and communications
• Liaise with Finance to ensure timely and accurate payouts
• Pipeline & Data Management: Ensure data quality and consistency across GTM systems
• Analyze sales and pipeline data to uncover trends and support data-driven decision-making
• Support deal desk requests
• Build and maintain dashboards and reporting for leadership and field teams
• Tech Stack Infrastructure Ownership & Adoption: Ensure our GTM systems are built with our growth teams in mind by enforcing proper project plans, accurate scoping sessions with stakeholders and
• Drive adoption and best practices for the GTM tech stack (e.g. , Salesforce, Outreach, HubSpot)
• Coordinate quarterly enablement sessions and refreshers in partnership with GTM Ops and tool owners
• Monitor user engagement and identify training needs to maximize tool ROI
• Process Documentation & Optimization: Promote consistency, efficiency, and scalability through SOPs and structured rollout plans
• Create and maintain documentation and communication for key RevOps processes and program plans to drive adoption and minimize disruption
• Performance Monitoring: Support tracking key performance indicators (KPIs) and provide regular updates to stakeholders
• Proactively identify risks or gaps in performance and collaborate on solutions