Senior Accountant, Gorgias
$128.9-142.4k
+ 0.004% – 0.012% Equity
The conversational AI platform for eCommerce
Job no longer available
The conversational AI platform for eCommerce
501-1000 employees
Job no longer available
$128.9-142.4k
+ 0.004% – 0.012% Equity
501-1000 employees
Company mission
To empower eCommerce brands to grow through AI-powered customer experience.
Role
Who you are
- 5+ years of progressive accounting experience, ideally in B2B SaaS or a venture-backed tech environment
- Solid understanding of US GAAP, especially around payroll, accruals, and equity compensation; familiarity with international compliance is a plus
- Experience supporting multi-entity accounting across USA, Canada, and Europe
- Comfortable working in NetSuite (or similar ERP) and Excel/Google Sheets; experience with payroll and equity systems (e.g., Rippling, Carta) a plus
- Highly organized, deadline-driven, and detail-obsessed—while still seeing the bigger picture
- Demonstrate initiative by taking responsibility for tasks and contributing to key processes—have an ownership mindset
- Able to collaborate with multiple stakeholders across departments while keeping accounting best practices at the core
What the job involves
- We’re looking for a detail-oriented and tech-savvy Senior Accountant who thrives on getting the numbers right and wants to be part of a high-performing team
- This role is ideal for someone who’s ready to go deep on payroll, equity, accruals, and prepaids—while also playing a key support role across our accounting operations
- You’ll report directly to the Director of Finance and own core accounting functions across our entities in the USA, Canada, and Europe
- Payroll accounting: Prepare and book payroll and benefits-related entries (salaries, bonuses, commissions, taxes, 401k, healthcare, etc.) across multiple international entities
- Equity accounting: Maintain accurate records of stock compensation, including monthly journal entries and reconciliations in accordance with ASC 718
- Accruals & prepaids: Own recurring month-end entries including accruals for vendors, bonuses, and spend; manage and maintain prepaid amortization schedules
- Close support: Help maintain a tech-first, BD5-close calendar. Reconcile bank accounts, run key GL entries, and support variance analysis that feeds internal reporting
- Audit support: Prepare PBCs and support walkthroughs for our US financial audit; liaise with international consultants for statutory filings and compliance across North America and Europe
- Process improvement: Work with your manager and VP of Accounting to streamline workflows and reduce manual entries using NetSuite, Google Sheets, and automation tools
- Cross-functional initiatives: Support one-off projects involving payroll, finance systems, vendor cleanup, or other cross-functional improvements as needed
- What success looks like after 12 months
- Month-end close processes for payroll, equity, accruals, and prepaids are fully documented, accurate, and owned
- Journal entries and reconciliations for your areas consistently completed before BD5 with zero material rework
- You’re seen as a go-to person on the accounting team—able to independently tackle assigned areas and proactively support broader team priorities
Our take
With the surge in online shopping, eCommerce merchants are increasingly prioritizing customer communications to enhance the overall shopping experience. This heightened emphasis puts greater pressure on support teams to promptly and accurately address customer inquiries.
Gorgias offers an all-encompassing customer support helpdesk equipped with artificial intelligence tools tailored for customer service teams. The platform allows eCommerce businesses to streamline responses to frequently asked questions through a single application. By automating these responses, support agents can allocate more time to engaging in meaningful and profitable interactions with customers, thereby potentially driving sales.
Catering to over 15,000 brands, including prominent brands like Princess Polly, Steve Madden, and Marine Layer, Gorgias faces competition from established players like Zendesk, Freshdesk, and HelpScout. Despite this, the company has experienced notable growth, expanding its presence across the US, Europe, and Australia. Along with funding that will fuel the development of its Automation Add-on feature, aimed at providing customers with instant answers to alleviate support workload.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2024
$29m
SERIES C
Aug 2022
$30m
SERIES C
Total funding: $101.4m
Company HQ
Yerba Buena, San Francisco, CA
Leadership
Alex Plugaru
(Co-Founder & CTO)Former Web Developer at Gymglish, Eau de Web, Innobyte and Liquid Studios.
Romain Lapeyre
(Co-Founder & CEO)Former Product Manager at Work4 and Business Developer at Scalr. MA in Management from HEC Paris.
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