Network Operations Center Engineer, Take Two Interactive
Systems Infrastructure
+ Discretionary bonus
Video game publisher
Open for applications
Video game publisher
501-1000 employees
Open for applications
+ Discretionary bonus
501-1000 employees
Company mission
To be the most creative, the most innovative and the most efficient entertainment company.
Role
Who you are
- This role requires a proactive and detail-oriented individual with a strong background in system administration, cloud technologies, and troubleshooting
- At least 1 year of experience in a similar role and/or 3 years experience in a relevant role
- Live Services Knowledge: Understanding of live services and their operational requirements
- Change/Crisis Management: Experience in managing change and crisis situations, ensuring minimal disruption to services
- Effective Communicator: Able to relay information accurately and timely to the game studio and other stakeholders
- Team Player: Works well in a collaborative environment, sharing knowledge and supporting team members
- A commitment to continuous improvement and proactive issue resolution
- Proven experience in troubleshooting production problems affecting live services
- Able to identify potential issues before they become critical and manage details effectively
What the job involves
- As part of the infrastructure organization, you will be responsible for monitoring, identifying, and resolving issues that could impact our game services and revenue
- Manage and maintain Windows servers, ensuring their stability, security, and performance
- Utilize CheckMK for comprehensive monitoring and alerting, ensuring all systems are functioning optimally
- Diagnose and resolve issues on Linux systems, ensuring minimal downtime and maximum efficiency
- Manage virtual environments using VMWare, ensuring resources are optimized and available
- Demonstrate a solid understanding of vSan for effective storage management and troubleshooting
- Administer and manage cloud services across AWS, Azure, Splunk, and GCP, ensuring seamless integration and operation
- Assess potential risks and impacts on game services and revenue, taking proactive measures to mitigate them
- Utilize your broad understanding of principles, theories, and concepts in IT, integrating advanced knowledge from related fields
- Identify issues, alerts, and critical service incidents using provided dashboards and monitoring tools
- Solve Complex Problems: Address diverse and moderately complex problems, using sound judgment to select the best methods and techniques
- Network and Collaborate: Engage with senior internal and external personnel to maximize the application of functional expertise
- Utilize studio playbooks to troubleshoot and diagnose basic issues across various services
- Innovate Solutions: Develop and recommend solutions to tactical business issues, proactively identifying and addressing potential problems
- Lead with Expertise: Use your advanced knowledge to guide your team and drive effective solutions
- Relay accurate and timely information regarding service impacts to game studios, ensuring effective communication during incidents
- Exercise Autonomy: Make decisions with considerable latitude, consulting with senior engineers or managers on complex issues and recommending solutions as necessary
- Incident Management handling. Spearheading outages
- Effectively work with multi-functional teams to optimize processes
- Contribute to project initiatives using tools like Jira and ServiceNow
- Responsible for triaging and troubleshooting critical alerts form critical systems
- Participate in an on-call rota to handle urgent issues outside regular working hours
Our take
Parent company to some of the most successful video game companies and titles is Take-Two Interactive, one of the leading developers, publishers, and marketers of consumer interactive entertainment around the globe.
Developing and publishing principally through Rockstar Games, 2K, Private Division, and Zynga, Take-Two has powered industry-leading titles such as Grand Theft Auto, Red Dead Redemption 1&2, the catalog of NBA 2K games, BioShock, and FarmVille.
The company is looking to enter the world of crypto and blockchain, beginning with Zynga's Web3 game Sugartown in 2023. When competitor Ubisoft became the first developer to launch NFTs, the move faced backlash as many users saw it as a cash grab, which has certainly influenced Take-Two’s delay in entering the market. Time will tell how this foray into blockchain pans out for Take-Two.
With its well-established catalog of games (with some highly anticipated title releases) Take-Two Interactive is a titan in the industry and is well set to see continued success, not only as its subsidiaries expand but through the capitalization of future tech opportunities in the highly innovative gaming industry.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
9% employee growth in 12 months
Company
Company benefits
- Medical (HSA & FSA)/Dental/Vision
- 401(k) with Company Match
- Employee Stock Purchase Plan
- Commuter Benefits
- In-House Wellness Program
- Learning & Development
- Charitable Giving Platform with Company Match
- Fitness Allowance
- Employee Discount Programs
- Free Games
- Company Parties, Monthly Socials, and Team Challenges
- Game Release Events
Company values
- Creativity
- Innovation
- Efficiency
Company HQ
Theater District, New York, NY
Articles
Leadership
Strauss Zelnick
(Chairman & CEO, not founder)Current ZMC Partner. Former President & CEO of MBG Entertainment, Crystal Dynamics. Former President & COO of Twentieth Century Fox, and Vestron.
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