Payroll Bureau Processor, Sona
£45-50k
+ Share options
More information about location
People Operating System for Frontline Teams
Open for applications
People Operating System for Frontline Teams
101-200 employees
Open for applications
£45-50k
+ Share options
More information about location
101-200 employees
Company mission
Solve the unique challenges of frontline work with technology that empowers every employee.
Role
Who you are
- Start up mentality, drive to help build a solid payroll service while disrupting traditional offerings and processes
- Extensive experience in payroll management within a bureau/outsourced environment, particularly being hands on with enterprise customers
- Proven experience managing successful Payroll system implementation projects and payroll processing for all size of payrolls, preferably alongside an HR/WFM platform integration
- Strong communicator able to build relationships at all levels
- Organised and detail-oriented, with excellent problem-solving skills
- Proactive and solutions-driven, tackling challenges head-on with a positive attitude
- Commercially aware and eager to drive improvements, not just follow the status quo
- Ownership mindset—if it can be done today, don’t wait for tomorrow
What the job involves
- This is an amazing opportunity for an experienced Payroll Bureau Manager to join the expanding payroll team at Sona
- It’s a very exciting time in Sona’s journey; we are going through a period of rapid growth and we want you to be a part of it
- Reporting to the Director of Payroll, you will build and mature Sona’s bureau offering to our customers
- You will work with colleagues from across the business, including the Implementation team, Solution Architects, Product Engineers, Customer Success and Support as well as the Payroll Implementation team
- Your role will be to support the day-to-day operations of the payroll bureau, assisting to build out and refine operational processes, with the guidance and direction of the Director of Payroll, to ensure a best-in-class outsourced payroll service offering
- This role involves being in a critical team, one which features heavily in the growth potential for Sona
- On occasion you will assist the sales team by being the subject matter expert in the room in the latter stages of the sales process or within communication channels
- You will suggest and execute process improvements to constantly drive efficiencies within the organisation whilst ensuring we never let the standard or quality of work slip
- Support the end-to-end payroll bureau service for a portfolio of customers, including processing enterprise client payrolls Be involved in direct customer communication, owning the customer relationship with your clients and acting as a strong, trustworthy and capable point of contact
- Identify opportunities for process improvement and take ownership to see the improvement come to fruition
- Meeting with prospective clients alongside the sales team, explaining the service offering for our outsourced payroll services (payroll bureau)
- Adapt to a rapidly developing HR and WFM platform that feeds payroll
- Help to define and ensure we hit key milestones, ensuring KPIs and SLAs are met and exceeded
- Stay up to date with changing legislation, industry trends and emerging technologies to ensure we’re at the forefront of payroll services
Salary benchmarks
Our take
80% of people don’t work at desks, but the technology for deskless workers only attracts 1% of all enterprise software investment. Consequently, little software has been designed to benefit the frontline. Sona is a workforce technology startup setting out to help solve this issue, building an all-in-one platform specially designed to empower frontline workers and help their employers retain staff and operate more efficiently.
By using its app, users can view and claim shifts, communicate with their colleagues, and book holidays. Moreover, Sona has additional modules for HR, Payroll, and Engagement, so customers can manage all of their people operations in one place, or integrate with their existing tools.
Sona is an early-stage startup, yet already counts big names across Social Care, Hospitality, and the Charities sector who have combined to book millions of shifts on the Sona platform.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Autonomy
"Sona strikes a good balance between giving me the trust and autonomy to do my best work, while being on hand to support and unblock me where..."
Funding (last 2 of 3 rounds)
May 2024
$27.5m
SERIES A
Mar 2022
$7m
SEED
Total funding: $36.7m
Company benefits
- 4.5 day standard working week
- Share options
- Remote first and flexible working
- 35 days annual leave (25 days standard plus 10 flexible public holiday days)
- Pension contributions matched up to 5%
- Enhanced parental leave & pay - 26 weeks full pay primary parent / 8 weeks full pay secondary parent
- Co-working space stipend (if you don't live in London)
- Quarterly all expenses paid team retreats
- The latest Macbook and equipment for your home office
- Professional development budget
- Unlimited free books
- Comprehensive health insurance via Bupa
Company HQ
Fitzrovia, London, UK
Articles
Leadership
Ben Dixon
(Co-Founder & CTO)Previously Associate - Consulting at PWC and Software Engineer at Thorlabs. Also, Co-Founder & CTO at Catapult Ventures Limited for 6 years.
Oli Johnson
(Co-founder)Previously Associate at NEO Capital and Investment Manager at Baugur Group. Co-Founder at Catapult for 6 years.
Steffen Wulff Petersen
(Co-founder)Previously Investment Banker at Goldman Sachs for 2 years. Since then has been Co-Founder & Managing Director at Lazada Group and Co-Founder at Catapult.
Diversity, Equity & Inclusion at Sona
- Fully remote work and total control over your schedule means you can excel at Sona no matter where, when, or how you like to work. We also offer extended parental leave to everyone.
- We're partnered with the Women in Tech Forum, a membership platform dedicated to supporting and accelerating the careers of women. Optional memberships are available to all women and allies at Sona to access their wide range of events, masterclasses, articles, and more.
- Salary transparency across all of our job postings means your offer is based on your experience and interview performance, not your previous salary or your negotiating skills.
- We use structured interview processes and assessment criteria to remove as much bias from our process as possible
- We do all of our collaborative work in public channels, which means everyone gets a say and the recognition they deserve, and nobody's out of the loop.
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