Content Executive, loveholidays
Swedish/Danish/Norwegian Speaker
More information about location
3+ days a week in office ( Hammersmith, London)
Holiday booking service
Job no longer available
Holiday booking service
201-500 employees
Job no longer available
More information about location
3+ days a week in office ( Hammersmith, London)
201-500 employees
Company mission
Loveholiday's mission is to create the ultimate online travel experience.
Role
Who you are
- You’ll be comfortable using a range of AI powered tools to steer translations at scale and curating content from scratch
- Fluent in English and at least one of these languages: Swedish, Danish, Norwegian or Polish, verbal as well as written communication
- Ability to translate copy from English into either Swedish, Danish, Norwegian or Polish to a high standard
- Strong copywriting and content creation skills
- Understanding of how brand guidelines influence the copy you create, including tone of voice
- Understanding of how to adapt copy to a range of platforms e.g. email and social media
- Understanding of how content can be used to communicate customer service issues effectively
- A team player who can work well with teams in the office and remotely
- Excellent communication and collaboration skills
- Ability to work to tight deadlines and prioritise different projects effectively
- Strong research skills
- Fast learner
Desirable
- Any additional European language skills are very desirable, particularly Swedish, Danish, Norwegian or Polish
- Experience in managing translation agencies and translations from English into multiple languages
- Experience using platforms such as Braze, Twilio or similar to create email and push campaigns, as well as segmentation using custom data
- Experience using analytics platforms such as Looker or Tableau to monitor performance, and make data-led decisions regarding future campaigns
- Experience creating brand content
- Knowledge and understanding of the travel sector
- Good understanding of social media
- Good understanding of how SEO influences onsite content
What the job involves
- As an international content executive at loveholidays you’ll play a key role in our ambition to become Europe’s leading online travel agent
- Working in our international content team, you’ll ensure our English content is translated seamlessly into multiple languages using AI and other means of translation
- You’ll be the guardian of our tone of voice in some of our international markets and play a central role in ensuring our brand personality resonates well with our international customers
- You will liaise with various internal and external teams and stakeholders
- Creating, reviewing and editing Glossaries, translation prompts to ensure translation outputs for a range of channels are up to a high standard
- Reviewing and editing copy translated from English to either Swedish, Danish, Norwegian or Polish to fit brand guidelines and tone of voice
- Creating user centric content that helps resolves user issues and customer service queries
- Working across the marketing team to curate content for email, push, social and brand activities in international markets
- Working with wider stakeholders to plan and deliver content that supports the wider business
- You will hold content ownership for all three key international markets. If you are fluent in one or two of the required languages, we provide advanced AI/translation tools or agency to effectively manage and support the remaining market(s)
Application process
- Intro to loveholidays with Talent Team (30 mins)
- Short writing task & native language spoken interview - 30 minutes
- 1st stage with Hiring Manager - 45 mins
- Final stage with key stakeholder in office - 1 hour
Salary benchmarks
Our take
Travel, both domestic and overseas, has been a huge part of the British economy since the late 20th century. In 2019, UK residents spent £43 billion on foreign holidays - almost double the amount spent a decade before.
Despite travel companies suffering considerable reputation damage back in 2020, as they struggled to refund customers whose booked holidays were suddenly cancelled, the appeal of companies like loveholidays to holidaymakers will undoubtedly endure seeing as they make the process of booking holidays much easier.
In the nearest future, loveholidays will need to focus on maintaining its reputation, especially given the wide array of direct competitors who could steal market share. At present, however, loveholidays is still one of the fastest growing online travel agents. If it can keep up the practices which have brought it success over the past 10 years, loveholidays is still in a good position to keep its growth strong for few years to come.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Oct 2016
$4.1m
EARLY VC
May 2011
$2.7m
EARLY VC
Total funding: $6.8m
Company benefits
- Discounted holidays for you, your family and friends
- 25 days of annual leave + bank holidays
- Company pension contributions at 5%
- Individual training budget for courses, seminars and memberships to professional bodies
- High degree of autonomy in a strong collaborative environment
- Cycle to work scheme, season ticket loan and eye care vouchers
- Hybrid working with 3 days working in our office (London) and 2 days WFH per week
- Sustainably sourced fruit baskets in the office kitchen
- Increased annual leave for long service
- Ability to buy and sell annual leave
- Enhanced maternity pay = 6 weeks of full pay and 20 weeks at 50% pay
- Enhanced paternity pay = 4 weeks of full pay
Company values
- We are entrepreneurs - We’re proudly commercial, we do more with less, we own the decisions we make and the actions we take
- Everything is written in pencil - As we grow, we think smaller, act quicker and continuously evolve the way we organise our work
- We organise for speed - A flat structure with small teams, allows us to move quickly
- We believe in Team - We’re all in it together
Company HQ
Hammersmith, London, UK
Articles
Leadership
Jonny Marsh
(Non Executive Director)An engineering graduate from the University of Bath, Jonny is also the founder and ex-CEO of nmqa Ltd and co-founder of travelmatch. He served as Loveholiday's COO until 2019.
Alex Francis
(Non Executive Director)Founded travelmatch in 2007 and then loveholidays in 2012, quickly becoming the fastest growing business in the UK by 2019. Now acting as a non-exec for the business since stepping down as CEO in 2020.
People progressing
Joined as UX/Design Manager in 2011, promoted 3 times in 10 years to current position of Lead User Researcher, having previously worked as Senior Product Designer.
Diversity, Equity & Inclusion at loveholidays
Clodagh Beatty (Head of Talent Management, Learning & DE&I)
- We recently hired a Head of L&D, Diversity, Equity & Inclusion to support us in our ongoing commitments to creating an inclusive environment, as well as providing growth opportunities for all our employees
- We want all applicants to feel they can belong at loveholidays
- We have employees from all walks of life and we are only interested in assessing your skills, attitude and talent!
- We support Employee Resource Groups - recently launched our Women's Network at loveholidays
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