Manager of Key Accounts, Airbnb
EMEA North
More information about location
Community marketplace for holiday accomodation
Posted today
Community marketplace for holiday accomodation
1001+ employees
Posted today
More information about location
1001+ employees
Company mission
To create a world where anyone can belong anywhere.
Role
Who you are
- 10+ years professional experience in a fast paced environment, ideally in Key Account or Strategic partnership roles
- Highly motivated and engaged team builder with ability to coach and mentor team members
- 3-5 years experience managing and leading highly effective teams with a proven track record of meeting and exceeding goals
- Strong analytical skills to identify high-impact opportunities, thinking out of the box and objectively evaluate projects
- Ability to develop a strategy, communicate it clearly and get buy-in and support to execute against quarterly goals
- Strong executive presence and the ability to effectively influence top leaders internally and within the industry
- Experience working, collaborating and influencing cross-functionally with product and tech teams is a must in addition to working with other cross functional teams like legal, Rev Ops, Finance and others
- Knowledge of OTA, Property management systems, and experience working with product, API and/or software partners
- Passion for Airbnb, travel, and the sharing economy
- Local Knowledge - you must have solid operating experience in Europe
- Excellent verbal/written communication and presentation skills in English
- Proficiency in one of the following languages is preferred: German, French
What the job involves
- As the Manager, Key Accounts, you will lead efforts to manage and develop strategic partnerships, including enterprises and API suppliers, in the EMEA region
- You will focus on initiatives such as executing Airbnb's regional supply strategies, achieving quarterly supply goals related to revenue and supply acquisition, and driving growth through operational excellence
- Lead the North EMEA team of Key Account Managers and Connectivity Partner Managers, running partner management initiatives and driving new business development to support supply acquisition and growth
- Ensure the team consistently meets or exceeds quarterly supply goals for revenue, supply acquisition, API feature build and adoption, and other KPIs
- Establish an operational rhythm, track KPIs, and analyze business growth, market trends, and key metrics to identify opportunities, drive new initiatives, and address business challenges with urgency
- Develop and implement effective business practices for managing strategic Enterprise and Connectivity partners, while creating comprehensive regional playbooks
- Support your team by attending QBRs and meetings with Key Accounts, advocating internally for partners' needs
- Participate in industry and partner’s events and organize internal partner events
- Collaborate cross-functionally with RevOps, finance, legal, product, and other teams to streamline processes, improve efficiencies, and scale supply growth
- Coach, mentor, and support your team members in their career growth at Airbnb
- Organize team business gatherings, quarterly kick offs and team building events
- Travel is required for face-to-face partner meetings, representing Airbnb at industry events, and attending team offsites. Travel will account for approximately 25% of your time
Salary benchmarks
Our take
When Airbnb was originally founded, the product helped customers book air mattresses on people's apartment floors. Since then, Airbnb has had over a billion customers hosted through its platform. With more than 4 million registered hosts worldwide, it has grown into a major player in the hospitality sector.
Airbnb has been successful in disrupting the traditional holiday lettings sector. Before it existed accommodation was limited to hotels and bed and breakfasts, but Airbnb has mainstreamed the idea of renting out spare rooms or even entire homes. It has created a new sector of hosts purchasing properties to rent out on the platform and provides a level of flexibility and a range of offerings not previously possible for travelers.
Perhaps a victim of its own success, by 2022 supply of Airbnb-listed properties began to outstrip demand in some markets, as hosts overestimated the appetite for domestic travel. However, the company is still posting strong financials and has unveiled new tools to support its hosts in a tougher rental market. With a healthy bottom line and a huge user base, Airbnb is very likely to overcome the current market turbulence and continue its growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
25% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Apr 2020
$500m
GROWTH EQUITY VC
Mar 2017
$447.8m
SERIES F
Total funding: $3.8bn
Company benefits
- Paid volunteer time
- Health food and snacks
- Generous parental and family leave
- Learning and development
- Annual travel and experiences credit
Company HQ
Showplace Square, San Francisco, CA
Leadership
Brian Chesky
(Co-Founder & CEO)Previously an Industrial Designer, studying at Rhode Island School of Design.
Nathan Blecharczyk
(Co-Founder & CSO)Studied Computer Science at Harvard, and had around 4 years of professional Software Engineering experience before founding Airbnb, including interning at Microsoft.
Joe Gebbia
(Co-Founder)Also studied Industrial Design at Rhode Island, and previously founded various design-related startups
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