Sales Development Representative, Infobip

$66-85k

+ equity + quarterly discretionary bonus

Salesforce

Entry and Junior level

New York

Office located in Jersey City, NY

Global communications platform for businesses & developers

Open for applications

Global communications platform for businesses & developers

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Open for applications

$66-85k

+ equity + quarterly discretionary bonus

Salesforce

Entry and Junior level

New York

Office located in Jersey City, NY

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Company mission

To provide accessible, innovative global communication technology that creates seamless interactions between businesses and people across the globe.

Job

Company

Role

Who you are

Interest in sales, business development, or B2B tech environments
Strong communication skills and confidence engaging with customers
Comfortable working with targets, SLAs, and structured processes
Organized, data-driven, and detail-oriented
Curious, coachable, and open to continuous feedback

What the job involves

As a Sales Development Representative (SDR), you will be the first point of contact for inbound leads at Infobip. Your mission is to respond fast, qualify effectively, and connect prospects with the right Sales or Partnership teams
This role is a key entry point into our commercial organization, with strong exposure to Marketing, Sales, and our platform
Manage inbound leads for your region, responding within strict SLAs
Qualify prospects via inbound calls, chat-apps, and contact forms
Identify customer needs, segment, and vertical early to route leads correctly
Set up high-quality meetings for Account Executives in Tier 1 and Mid-Market teams
Maintain accurate lead, account, and activity data in Salesforce
Verify and enrich lead and account information using approved tools
Act as a quality checkpoint to ensure leads are ready for sales engagement
Collaborate closely with Marketing to improve lead quality and conversion
Continuously learn Infobip products, solutions, and business use cases
What success looks like:
Consistently meeting speed-to-lead SLAs
Strong conversion from lead to meeting set (MQL to SAL)
High-quality handovers accepted by Account Executives
Achievement of quarterly meeting set and meeting attended targets
Contribution to pipeline, revenue, and GP through qualified opportunities

Our take

The increasingly digital nature of business means there are new customer touchpoints where companies can analyse user interactions with precision. Infobip helps companies take on this gargantuan task with a global cloud communications platform.

The platform allows users to build connected experiences across all stages of the customer journey at scale. Infobib prides itself on its ability to help partners overcome the complexity of consumer communications, grow their business, and increase loyalty – all in a fast, secure and reliable way.

The biggest challenge for the company will be continuing to ensure that its comprehensive suite of products provides a more attractive option than a raft of specialised startups taking on individual challenges. If it can do so, we expect Infobib to remain a strong player in this market.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

-3% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (1.8)

Company

Funding (1 round)

Jul 2020

$200m

SERIES A

Total funding: $200m

Company benefits

Maternity & Paternity Leave
Work from home opportunities
Health insurance
Employee stock option plan

Company HQ

City of London, London, UK

Leadership

Izabel Jelenic

(CTO)

Previously Delphi Developer at Pazinka Optima for 1 year and Oracle Developer at Uljanik IRI for 2 years.

Silvio Kutic

(CEO)

Studied Engineering at University of Zagreb.

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