Senior Account Manager, Soar With Us
£45-55k
+ Bonus
More information about location
Digital marketing strategies for e-commerce
Be an early applicant
Digital marketing strategies for e-commerce
21-100 employees
Be an early applicant
£45-55k
+ Bonus
More information about location
21-100 employees
Company mission
To become UK's market-leading DTC e-commerce growth agency for premium brands.
Role
Who you are
- 4+ years’ experience in agency account management
- Proven experience managing or mentoring Account Managers
- Strong understanding of performance creative, UGC and launch cycles
- Confidence running senior client conversations independently
- Commercial awareness — retention, margin, and growth matter to you
- Calm authority — clients and teams trust your judgment
- A true manager - you enjoy leading people, not just accounts
- Standards-driven - you care about quality and consistency
- Accountable - you own outcomes across your pod
- Structured and decisive - you bring order and clarity
- A role model - AMs learn by watching how you operate
What the job involves
- Reports to: Account Director
- We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard
- This role blends client leadership, team management, and delivery ownership
- You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently
- You are not just “good with clients” - you know how to run accounts, lead people, and raise standards
- Client & Commercial Leadership:
- Own senior relationships across larger, higher-impact accounts
- Lead strategic client conversations, performance reviews and planning
- Guide clients through launches, pivots and scale moments
- Spot upsell, retention and growth opportunities
- Pod & People Management:
- Line-manage Account Managers within your pod
- Coach AMs on communication, organisation and client ownership
- Raise delivery standards across accounts and workflows
- Support hiring, onboarding and development of AMs
- Delivery & Quality Control:
- Oversee UGC and creative workflows across the pod
- Ensure launches are planned, resourced and executed cleanly
- Act as escalation point for delivery or client risk
- Maintain consistency across processes and client experience
Salary benchmarks
Our take
The marketing landscape for D2C brands is fast-paced and competitive, especially for newcomers in the space. Soar With Us helps these brands thrive by offering omnichannel marketing solutions across customer acquisition and retention and brand recognition.
As an e-commerce marketing agency, Soar With Us has benefited from its partnerships with Meta and TikTok. The latter is becoming an especially powerful method for brand elevation and product advertising thanks to its wide reach and viewership. It also helps brands scale and discover new customers on TikTok and beyond through its ARC marketing system, and even covers Google and Meta advertising.
In 2024, Soar With Us acquired London-based competitor Hambi Media. After a year of partnering as D2C marketing agencies, Hambi will merge into Soar With Us’s group structure, expanding the former’s reach exponentially.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- You will be part of a world-class team, made up of high-performing, motivated individuals that are shaping the future of social commerce
- Competitive salary + performance-based bonus structure
- Flexible remote work options available. We also have offices in London, Manchester and Leeds if that is your preference
- Extra holiday - take your birthday off
- Annual salary reviews
- Structured training and development
- Frequent team building activities
- Ability to progress into leadership roles
- Company pension scheme
- Annual bonus schemes
Company HQ
The Calls, Leeds, UK
Leadership
Olly Hudson
(Founder)Also the Co-Founder of For You Advertising and Launch With Us. Previously CMO at JAQ Group Holdings and a Digital Marketing Intern at Prospect Path.
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