Senior Account Manager, Soar With Us
£45-55k
+ Bonus
More information about location
Digital marketing strategies for eCommerce
Job no longer available
Digital marketing strategies for eCommerce
21-100 employees
Job no longer available
£45-55k
+ Bonus
More information about location
21-100 employees
Company mission
To become UK's market-leading DTC eCommerce growth agency for premium brands.
Role
Who you are
- 4+ years’ experience in agency account management
- Proven experience managing or mentoring Account Managers
- Strong understanding of performance creative, UGC and launch cycles
- Confidence running senior client conversations independently
- Commercial awareness — retention, margin, and growth matter to you
- Calm authority — clients and teams trust your judgment
- A true manager - you enjoy leading people, not just accounts
- Standards-driven - you care about quality and consistency
- Accountable - you own outcomes across your pod
- Structured and decisive - you bring order and clarity
- A role model - AMs learn by watching how you operate
What the job involves
- Reports to: Account Director
- We’re hiring a Senior Account Manager to strengthen our middle management layer and lead pods at a higher standard
- This role blends client leadership, team management, and delivery ownership
- You’ll oversee a small group of high-value accounts while coaching Account Managers to perform consistently and confidently
- You are not just “good with clients” - you know how to run accounts, lead people, and raise standards
- Client & Commercial Leadership:
- Own senior relationships across larger, higher-impact accounts
- Lead strategic client conversations, performance reviews and planning
- Guide clients through launches, pivots and scale moments
- Spot upsell, retention and growth opportunities
- Pod & People Management:
- Line-manage Account Managers within your pod
- Coach AMs on communication, organisation and client ownership
- Raise delivery standards across accounts and workflows
- Support hiring, onboarding and development of AMs
- Delivery & Quality Control:
- Oversee UGC and creative workflows across the pod
- Ensure launches are planned, resourced and executed cleanly
- Act as escalation point for delivery or client risk
- Maintain consistency across processes and client experience
Salary benchmarks
Our take
The marketing landscape for D2C brands is fast-paced and competitive, especially for newcomers in the space. Soar With Us helps these brands thrive by offering omnichannel marketing solutions across customer acquisition and retention and brand recognition.
As an eCommerce marketing agency, Soar With Us has benefited from its partnerships with Meta and TikTok. The latter is becoming an especially powerful method for brand elevation and product advertising thanks to its wide reach and viewership. It also helps brands scale and discover new customers on TikTok and beyond through its ARC marketing system, and even covers Google and Meta advertising.
In 2024, Soar With Us acquired London-based competitor Hambi Media. After a year of partnering as D2C marketing agencies, Hambi will merge into Soar With Us’s group structure, expanding the former’s reach exponentially.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 25 paid days holiday: (public holidays included on top of this) plus the ability to build up your holiday allowance.
- Life insurance: Including access to a range of health and wellbeing services.
- Vitality private health insurance: Covers the cost of private treatment (and get 50% off selected gym memberships).
- Simply health cash plan: Cash towards some medical expenses like dental, eye care, and physiotherapy.
- Company pension: We'll help look after future you with monthly pension contributions.
- Hybrid working: You've got the option to be in office, work remote, or a mixture of the two.
- Work abroad scheme: Work abroad for up to 30 days at a time.
Company HQ
The Calls, Leeds, UK
Leadership
Olly Hudson
(Founder)Olly is also the Co-Founder of For You Advertising and Launch With Us. Previously, he was the CMO at JAQ Group Holdings and a Digital Marketing Intern at Prospect Path.
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