Project Manager, Pointclickcare
Northeast US
$94-102k
+ Bonus
More information about location
Healthcare software for smarter care delivery
Job no longer available
Healthcare software for smarter care delivery
1001+ employees
Job no longer available
$94-102k
+ Bonus
More information about location
1001+ employees
Company mission
To help providers delivery exceptional care.
Role
Who you are
- Experience in project management at a skilled level
- Previous PointClickCare Knowledge is an asset but is not required, though previous experience with healthcare systems (EHR, EMR, Pharmacy) would be great
- PMP designation an asset
- Great attitude and work ethic
- Strong leadership and relationship building capabilities, with ability to negotiate with and influence others to drive successful project outcomes
- Excellent interpersonal and communication skills to interact with not only your team and internal customers, but our externals customers also!
- An attention to detail and a passion to achieve quality outcomes is critical
- Self-starter with the ability to take on new challenges
- You are a quick learner with strong analytical and problem solving skills
- Ability to self-manage, and monitor and track key performance indicators
What the job involves
- Reporting to the Manager of Professional Services, you will act as the primary client liaison to lead multiple customer facing EHR implementation projects simultaneously
- You will experience managing customer implementations in a Professional Services environment, and have a proven track record for successfully attaining project objectives
- Thoroughly understanding the customer’s business and technical needs
- Acting as primary interface to client business units during all phases of the project
- Perform project kick-off meetings with customers and delivery resources
- Identify scope, create project plan, manage, monitor and control multiple externally facing customer implementations of our software. Manage the project budget, team resources, communications, and project plans
- Ensure that customers successfully migrate to the PointClickCare solution in the most optimal way, with an effective transition to support upon project close
- Monitor and report on project progress, problems and recommended solutions to the customer
- Identify and resolve risks and issues in a timely manner. Escalate concerns to the project team and senior management when appropriate
- Report on deployments, schedules, budgets and revenue using internal methods
- Foster continued growth of the team’s project management capabilities, improving knowledge and experience within the PMO
- Successfully manages several competing priorities
- Contribute to the overall goals and objectives of the project Management Office
- Creating project plan, identifying scope, goals, deliverables, timelines and required resources
- Managing the day-to-day implementation of operational project aspects, defining project tasks and resource allocation
- Supporting customers in migration from current to future state in the most optimal way
- Updating and tracking project timelines and deliverables
- Providing direction and support to the implementation team and reviewing deliverables prepared by the team
- Managing project issues and dependencies
Our take
The demand for long-term support for the elderly is growing, putting pressure on the already overstretched age care industry. PointClickCare aims to solve this problem by providing care providers with a suite of cutting-edge software tools.
PointClickCare's software gives caregivers access to immediate, point-of-care data insights into their patients. This is proven to improve patient outcomes, ease care transitions and improve efficiency. Having been founded in 1997, PointClickCare is now one of the biggest names in care tech and its software is used by over 30,000 care facilities.
PointClickCare has made a series of partnerships - such as with pharmaceutical corporation Pfizer, and ChartPath, a leading EHR solution for care practices - alongside acquiring the connected care platform Audacious Inquiry. These partnerships and acquisitions aim to improve its adaptability in the market. The company has demonstrated strong ambition and performance, showcased by its being named the top long-term care software provider by KLAS four times in a row.
Steph
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2024
$0.1m
GRANT
Feb 2018
$141.6m
LATE VC
Total funding: $226.2m
Company HQ
Fashion District, Toronto, ON
Leadership
Dave Wessinger
(Co-Founder, CEO, CTO & President.)Dave co-founded PointClickCare in 1997.
Share this job
View 17 more jobs at Pointclickcare