Delivery Manager, Methods
+ Discretionary Company Bonus based on company and individual performance
IT services consultancy
Be an early applicant
IT services consultancy
201-500 employees
Be an early applicant
+ Discretionary Company Bonus based on company and individual performance
201-500 employees
Company mission
To help safeguard public-facing services and apply digital thinking to make sure the future of our public services is centred around our citizens.
Role
Who you are
- You will be an outcome focused individual, with a passion for both delivering user-centred digital services in the public sector; and supporting other Delivery Managers in their career progression through avenues like our established Community of Practice
- You will be open to share your feedback and have a desire to learn and improve as part of your own development
- You will have experience in leading agile teams and will be passionate about driving positive change in the environment you are working in
- You will be keen to learn or further advance your skills in leading agile multidisciplinary teams in a public sector environment and gaining a working knowledge of public sector standards and principles, such as the Service Standard
- Communication skills. You are a clear and confident communicator who can engage with stakeholders at different levels
- You can support the team in managing expectations and help facilitate discussions around risks and delivery challenges. You create a respectful team environment and are known as a good, approachable listener who creates a safe and inclusive team culture
- Life-cycle perspective. You understand how to support teams through the key phases of the product life cycle and can apply suitable tools and techniques at each stage
- You’re able to spot risks and dependencies and work with others to manage them. You contribute to developing sustainable support models and are building experience in coaching others or supporting assessments of other teams
- Maintaining delivery momentum. You are proactive in identifying delivery risks and blockers and work collaboratively with others to resolve them. You can escalate and coordinate across teams when ownership is unclear
- You look for pragmatic solutions to unblock delivery and maintain momentum, learning from more complex situations as your experience grows
- Planning. You support ongoing planning activities within your team and help align them with wider delivery goals. You can identify key dependencies and coordinate with other teams or services to manage them. You are developing your skills in longer-term planning and contribute to cross-team planning discussions
- You are developing your skills in longer-term planning and contribute to cross-team planning discussions
- Team Dynamics. You are aware of how team dynamics affect delivery and actively contribute to creating a positive team environment
- You recognise and raise early signs of conflict and are developing your mediation and conflict resolution skills. You seek feedback and support from more experienced colleagues when navigating challenging team situations
- Agile Delivery. You have solid experience working in agile teams and understand how to apply agile principles in practice. You promote agile thinking and contribute to the team’s continuous improvement. You are keen to deepen your understanding of agile delivery and learn from more experienced practitioners
- We know not everyone will have all of the skills we are looking for. We are happy to support you to grow your skill set. This can be achieved by working with our experienced teams, individual mentoring, and via formal training
What the job involves
- We are recruiting for a Delivery Manager on a permanent basis
- Working as a ‘hands on’ Delivery Manager for client projects,
- Participating in and contributing to our Delivery Manager Community of Practice, and supporting the recruitment of new Delivery Managers
- Supporting relevant colleagues with sales/pre-sales and bid processes, as well as developing and agreeing statements of work with clients
- Leading on the delivery of digital products and services from Discovery through to Live,
- Acting as a servant-leader for multidisciplinary agile teams, helping them to plan and deliver their work, remove blockers, and track progress,
- Coaching and supporting teams to work and collaborate effectively, ensuring that all team members have a voice
- Ensure our projects meet our own high expectations in terms of quality and impact, by ensuring they are grounded in agile, human-centred design and accessibility best practice, follow the GDS and , and support a well-defined and cogent strategy and set of user needs,
- Managing and communicating project risks, issues and dependencies,
- Encouraging and facilitating continuous learning and improvement of our projects
Our take
The UK public sector has long understood the need for digital transformation, but antiquated systems and outdated processes can make even the most ambitious plans for adaptation fall short. Methods has existed for more than 30 years to assist government departments and agencies make the leap, helping them understand the possibilities of digital transformation and guiding them through strategic planning, data migration and implementation phases.
Methods is an acknowledged leader in IT consultancy within the public sector, praised for their human touch and focus on sustainability which it believes sets it apart from firms. Indeed it is trusted by huge swathes of the UK public sector including the NHS, the Office for National Statistics, the Cabinet Office and the Ministry of Defence, to name just a few.
Methods was acquired by the Alten Group in mid-2022. This acquisition will help to reinforce Method's position as a leading player in the public sector while also allowing it to broaden its role in the private sector. It is poised for growth and is investing heavily in talent to make this a reality.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Autonomy to develop and grow your skills and experience
- Be part of exciting project work that is making a difference in society
- Strong, inspiring and thought-provoking leadership
- A supportive and collaborative environment
- Development access to LinkedIn Learning, a management development programme and training
- Wellness 24/7 Confidential employee assistance programme
- Social - Breakfast Tuesdays, Pizza Thursday monthly, weekly social in the office and commitment to charitable causes
- Time off 25 days a year
- Pension Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
- Discretionary Company Bonus based on company and individual performance
- Life Assurance of 4 times base salary
- Private Medical Insurance which is non-contributory (spouse and dependants included)
- Worldwide Travel Insurance which is non-contributory (spouse and dependants included)
- Benefits Platform offering various retail and leisure discounts
Company HQ
Farringdon, London, UK
Leadership
Pat Crossley-Smith
(Executive Director)Previously worked in Agile Product at BUPA and Senior Manager in Development at British Airways.
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