Commercial Operations Manager, Calibrate
$110-125k
+ Equity
Obesity and metabolic health treatment
Be an early applicant
Obesity and metabolic health treatment
201-500 employees
Be an early applicant
$110-125k
+ Equity
201-500 employees
Company mission
To change the way the world treats weight.
Role
Who you are
- 3+ years of experience in a Sales organization, preferably Sales Ops, Business Development, or as an SDR
- Executive Presence: Prior experience working directly with leadership CROs/Head of Sales preferable
- Comprehensive understanding of sales process and metrics, reporting, forecasting, etc
- Deep understanding of how to analyze data to drive strategic decision making
- 2+ years of experience with Salesforce (Salesforce Admin experience preferred)
- Experience leading large/transformation projects (such as implementing Sales Engagement, merging Salesforce environments, CPQ, Lightning migration, launching new tools, etc)
- Strong project management skills
What the job involves
- Calibrate is looking to hire a Manager, Commercial Operations to join our Commercial team
- In this role, you will have the opportunity to play a critical role in driving the growth of a rapidly growing Commercial Sales & Marketing organization as we onboard new members and customers
- You will support the broader Commercial team in areas such as CRM opportunity tracking, lead generation, pipeline reporting, metrics tracking, and revenue operations
- Manage the sales platform and continuously iterate to increase efficiency
- Run 2 biweekly cadences:
- Pipeline Reporting & Forecasting (managing performance metrics and delivering/maintaining an accurate forecast and pipeline)
- Manage the Deal Desk process & coordinate stakeholder input
- Deliver effective sales and sales technology solutions that enable our company to reach their growth goals
- Work with Sales leadership to analyze metrics through the sales funnel for continuous improvement
- Work with stakeholders to define systems and strategy for revenue teams including sales process alignment and adoption, managing systems and technology, and enabling cross-functional alignment (Marketing, Sales, CS) for customer end to end journey
- Work cross-functionally to support reporting across different internal and external audiences (e.g., Business Insights/Weekly Operational Reporting, Finance/Board Reporting)
- Integrate and manage 3rd party applications within the Salesforce platform, such as marketing automation, sales and service engagement platforms, and data management platforms
- Deliver projects precisely and in a timely manner with strong ownership and attention to detail regarding sales metrics
- Interface directly with internal stakeholders on a daily basis, and run weekly/monthly check-in meetings
- Collaborate with Calibrate’s Salesforce contractors and developers on project delivery\
Our take
Obesity affects four in ten Americans, but treatment has long been overlooked, often categorized as a lifestyle problem rather than a healthcare issue. Calibrate is changing that by offering a combination of cutting-edge medication and physiological training to help people make lasting changes to their weight.
The medications used by Calibrate, including GLP-1 drugs, have shown strong results in clinical trials. When combined with sustainable lifestyle changes, its program helps patients achieve lasting weight loss. However, while these medications show promise, long-term safety and effectiveness still require further study, especially since continued use is necessary to prevent weight regain.
Despite these concerns, Calibrate's approach has helped over 20,000 people, and many have sustained health improvements well beyond the first year. It has faced some challenges, including negative press and a round of layoffs, but with funding and positive attention around next-gen weight loss drugs, the company continues to be a leader in the field.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
-23% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Nov 2023
$29m
GROWTH EQUITY VC
Aug 2021
$100m
SERIES B
Total funding: $156.6m
Company benefits
- Generous paid time off, including an all-company holiday over Thanksgiving week
- Calibrate-funded health benefits (medical, dental, vision) - starting at zero cost to you
- One Medical membership and Teladoc virtual care
- Fertility, gynecology, and wellness services through Kindbody
- Therapy on your time with a free year of Talkspace membership
- Health advocacy and assistance services through Health Advocate
- Commuter benefits, ClassPass memberships, and gym memberships
- Remote team with a headquarters in NYC
- Competitive Paid Parental Leave for parents
Company values
- We’re in this together: Sustainable weight loss and metabolic health takes the right team. Our clinicians, coaches, specialists, and advisory board members work together to ensure you’re supported through every victory, setback, and comeback
- Small wins create big wins: We want long-term results for every Calibrate member, so everything we do is in service of creating enduring and empowering habits. We know that small, simple steps can add up to something much greater than its parts, so that’s what we do
- You’re in control: The Metabolic Reset is designed to fit your life and your progress, not the other way around. You’ll connect regularly with your clinician and coach, making it easy for them to tailor your goals, cheer you on, and make adjustments in real-time
- Real results matter: We don’t do instant gratification—because it doesn’t work long term. The Calibrate program combines what’s been scientifically proven to lead to sustainable results—and helps you discover a new day-to-day
Company HQ
Union Square, New York, NY
Articles
Leadership
Rob MacNaughton
(CEO)Joined Calibrate in January 2024 at CEO. Prior to that, they were the CEO of Curve Health. They also served as the CEO of NurseGrid and as a Senior Vice President and CPO at Cambia Health Solutions.
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