Senior Affiliate Operations Manager, Influencer
$90-100k
Mid and Senior level
Remote from US
Influencer marketing platform
Open for applications
Influencer marketing platform
1001+ employees
B2BMarketingDigital MediaSocial Media
Open for applications
$90-100k
Mid and Senior level
Remote from US
1001+ employees
B2BMarketingDigital MediaSocial Media
Company mission
To shape the future of marketing by humanizing brands.
Role
Who you are
- 3+ years experience in affiliate, ecommerce, performance marketing, or social commerce operations
- Hands-on experience managing affiliate networks such as Impact, CJ, Rakuten, Awin or similar
- Direct exposure to platform-native commerce environments (e.g. TikTok Shop, YouTube Shopping, Meta Commerce), preferably including merchant setup or backend operations
- Strong understanding of tracking, attribution, pixel implementation, and commission structures
- Experience working within DTC brands, affiliate agencies, social commerce teams, or platform-side commerce operations
- A systems mindset. Able to build scalable workflows rather than operate tactically
- Comfort operating as a senior individual contributor, taking ownership without requiring constant direction
- High attention to detail, strong problem-solving skills, and the ability to troubleshoot technical issues across multiple platforms
What the job involves
- This role reports to VP, Commerce
- The Senior Affiliate Operations Manager is responsible for building and managing the operational backbone of Influencer’s Commerce division
- This role owns the end-to-end execution of affiliate and social commerce infrastructure across networks and platforms, ensuring seamless integration, accurate tracking, and scalable performance delivery
- As a senior individual contributor, you will lead cross-platform affiliate operations across traditional networks and platform-native commerce environments, enabling the successful activation and growth of Influencer’s Affiliate Engine
- Build the operational backbone of a new Commerce division - you won’t be inheriting a legacy affiliate setup, you’ll be architecting and scaling the infrastructure behind Influencer’s standalone Commerce P&L from the ground up
- True cross-platform performance exposure - from traditional affiliate networks to TikTok Shop, YouTube Shopping, and Meta Commerce, this role sits at the center of a fully integrated creator-led performance ecosystem
- Work with top global brands at enterprise scale - you’ll operate at the center of affiliate and commerce programs for some of the world’s leading brands, ensuring their creator-led revenue ecosystems run seamlessly across networks and platforms
- In the first few months, you would have:
- Embedded into the Commerce team and built strong working relationships across Strategy, Sales, Client Services, Paid Media, and Finance
- Gained hands-on familiarity with our core platforms and tools including Impact, CJ, Rakuten, TikTok Shop, YouTube Shopping, Meta Commerce, and internal reporting systems
- Completed a structured audit of at least one active affiliate or commerce program to understand current setup, tracking, and operational workflows
- Supported the activation or optimisation of a live program, contributing directly to a seamless client-facing execution
- Identified early opportunities to improve tracking clarity, workflow efficiency, or platform integrations bringing proactive recommendations to the team
- Built confidence in how Influencer’s Affiliate Engine operates and how your role underpins enterprise-level delivery
- Roles & Responsibilities:
- Own the operational management of affiliate and social commerce platforms including Impact, CJ, Rakuten, TikTok Shop, YouTube Shopping, and Meta Commerce
- Lead merchant onboarding, product feed integrations, tracking setup, and backend configuration across all commerce environments
- Ensure accurate tracking, attribution, and commission implementation, proactively identifying and resolving discrepancies
- Execute commission structures, offer updates, and incentive changes in collaboration with Strategy
- Support seamless activation of newly sold commerce programs, translating commercial scope into clean, scalable platform execution
- Maintain strong working relationships with affiliate networks and platform representatives to troubleshoot issues and unlock efficiencies
- Partner cross-functionally with Strategy, Paid Media, Client Services, and Finance to protect margin, ensure reporting accuracy, and support enterprise delivery
- Contribute to the documentation and evolution of operational playbooks that scale Influencer’s Affiliate Engine
Our take
Influencer is a technology platform that simplifies influencer marketing for both advertisers and creators. Connecting global brands with a network of vetted macro and micro creators, ensuring authenticity, quality, and creativity.
Once a connection is made, brands collaborate with creators to promote their products organically through creative content. Alongside this, the platform also provides brands with in-depth analytics on both the creators and campaign performance.
As an Official Global Marketing Partner with Meta, TikTok, YouTube, Twitch and Snapchat, Influencer has delivered award-winning campaigns for global brands like Xbox, NatWest, Amazon, Coca-Cola, Google, ASOS, and Spotify. With the growing shift towards influencer marketing, the company is poised to capitalize on this trend and extend its global reach.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
26% employee growth in 12 months
Company
Funding (1 round)
Sep 2019
$3.7m
SERIES A
Total funding: $3.7m
Company benefits
- Private Healthcare: We've got you covered for a range of healthcare needs
- Enhance Parental Leave: We support our people with big life changes
- Employee Assistance Programme (EAP): We provide confidential counselling for our people as well as financial and legal support
- Hybrid Working Model: We understand that your best work doesn't need to be in our offices. That's why we offer our people the option to work from home for two days a week
- Enhanced Annual Leave/Paid Time Off: So you can enjoy more time on personal interests and with family
- Flex National Holidays: We have a globally diverse team, so you have the choice of swapping national holidays to align with those that matter to you
- End of Year Closure: Enjoy our gift to you with paid time off at the end of the year, in addition to your annual leave
- Flexible Working: Start and finish times that can be flexed to support you
- Work from Anywhere Policy: Enjoy the freedom to work from where you want
- Dog Friendly Office: Your four-legged friends are always welcome in our office
- Influencer Tenure Programme: We appreciate the loyalty of our people by offering rewards based on the time spent working with us
- Regular Team Socials, Summer & End of Year Parties: To celebrate our success and all the amazing work our people do to achieve these
- Recognition Platform: A space for our people to celebrate each other and award points that can be converted to discounted purchases and experiences
- Learning & Development Budget: Development training to support all of our people to feel confident in their growth at any stage of their career
Company HQ
Soho, London, UK
Leadership
Ben Jeffries
(Co-Founder & CEO)Award winning Entrepreneur, Co-Founder of Breeze Clothing.
Caspar Lee
(Co-Founder)Investor and Youtuber. Co-Founder of MVE and Creator Ventures.
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