Solutions & Implementation Engineer, Cytora

Salary not provided

Python

Postman

Insomnia

JSON

Junior and Mid level

Remote from UK

More information about location

Configurable platform enabling commercial insurers to create digital workflows

Job no longer available

Configurable platform enabling commercial insurers to create digital workflows

101-200 employees

FintechB2BEnterpriseInsurance

Job no longer available

Salary not provided

Python

Postman

Insomnia

JSON

Junior and Mid level

Remote from UK

More information about location

101-200 employees

FintechB2BEnterpriseInsurance

Company mission

Cytora's mission is to transform insurance by helping insurers generate fairer premiums and enabling society at large to transfer risk in new and seamless ways.

Job

Company

Role

Who you are

Strong communicator, with 1+ years of experience successfully preparing and running demos, prototypes for prospective customers or internal teams
Experience eliciting requirements, identifying solution approaches, translating requirements into technical design
Ability to influence stakeholders working with them to agree scope and design the system to ensure outcomes deliver value
Comfortable working with both business and technical stakeholders
You care more about solving our customers’ problems than selling our products, and it shows
Experience with script based configuration - YAML and JSON (pipelines, step configuration, schema-driven ui configuration etc)
Ability to match customer functional requirements and available system features
Working proficiency in Python, 1+ years of experience (this role does not require extensive coding but does require an ability to understand how features work technically to support integrations)
Familiarity with using Github as source control

Desirable

Experience using Postman, Insomnia or similar
1+ years of experience providing support for 3rd parties in API based integrations, helping customers set up, debug and test integrations
Familiarity with Machine Learning and ability to explain input data requirements to customer who want to use models
Insurance industry experience

What the job involves

You will help customers implement and grow their use of Cytora’s Risk Stream
You will work closely with our Customer Success and Product teams as part of initial customer onboarding, deliver incremental deployments but also provide ongoing support for their integrations
Additionally you will work with our Product and Engineering teams to improve our product based on customer feedback and what you learn about user needs
This role sits within our Product team, but also straddles Customer Success, Engineering and Sales
Work with customers and BAs to deliver the customer requirements using Cytora’s Risk Stream Platform and implement required customer changes after go-live
Understand the challenges our clients face
Design, build and deliver compelling product demos
Act as technical point of contact for the customer from demo to implementation
Troubleshoot customer integration issues, and write documentation to help customers self-serve on similar issues in future
First line of support for production issues

Our take

Insurance is vital to the economy, giving businesses the confidence to realise their ambitions in the face of uncertainty, but the underlying systems that insurance is built on are broken. Cytora is creating new foundations for insurance by providing insurers with the building blocks they need to deliver efficient, accurate underwriting and seamless customer experiences.

Cytora's platform enables risk submissions to be digitised, consistently evaluated using internal and external data sources and automatically processed for underwriting decision making. This means that risks can be digitally processed, maximising automation levels and delivering enhanced control over risk selection.

In 2022, Cytora partnered with global specialist insurer Beazley, which was followed by a series of milestones for the company, including partnerships with Moody's RMS, Chubb, and Ecclesiastical. Since launching version 3.0 of its platform, Cytora has been eyeing the US for its next expansion strategy.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

47% female employees

35% employee growth in 12 months

Glassdoor (4)

Company

Funding (last 2 of 3 rounds)

Apr 2019

$34.2m

SERIES B

Dec 2017

$6.1m

EARLY VC

Total funding: $43.5m

Company benefits

Enhanced parental leave when having, adopting or fostering a child
33 days holiday (incl. bank holidays)
Remote-first
Work abroad budget - £2000 for every Cytorian each year, empowering and encouraging us to work beyond our regular spaces
Share options
Flexible hours
£1500 L&D budget
Home office budget
Vitality private healthcare

Company HQ

London, UK

Leadership

Richard Hartley

(Co-Founder & CEO)

Leads business strategy. Previously product strategist at eBaoTech, a cloud technology vendor to the insurance industry.

Aeneas Wiener

(Co-Founder & CTO)

Leads engineering and data science. Has a highly technical PhD from Imperial, giving him the skills required to price commercial risk.

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