Product Designer, Yext
Social
$116.1-224.5k
Brand visibility platform
Job no longer available
Brand visibility platform
1001+ employees
Job no longer available
$116.1-224.5k
1001+ employees
Company mission
To transform the enterprise with AI search.
Role
Who you are
- Ideal candidates will have experience designing for social media management, reputation, and relationship solutions
- You have about 3+ years of professional experience designing experiences for Enterprise SaaS product suites, ideally with exposure to Social products or reputation management tools
- Experience in shipping product features and understanding the challenges of building scalable, user-centered solutions in distributed environments.
- Proficiency in exploring concepts, adjusting flows, or refining designs that achieve strategic objectives
- Ability to translate research findings into tangible design outcomes
- Effective communication skills and experience working in sprints, spike projects, and workshops to drive effective outcomes
- Openness to collaboration and receiving feedback from other product designers, PMs, engineers, and stakeholders
- Experience working with design systems
- An eye for quality and the ability to deliver high-caliber work that balances user needs and business goals
- Ability to collect and interpret qualitative feedback
- Strong foundation of core design and interaction principles, capable of creating early wireframes that clearly communicate key concepts
- Inclusive design philosophy, recognizing the importance of accessibility in product design
- You’re able to accurately articulate your design specifications for product development
- Passion for design and continuous drive to experiment, improve, and innovate
- BA/BS degree in Design (e.g., interaction, graphic, UX, product, industrial, HCI), or a related field or equivalent practical experience
- Experience working with design systems and creating solutions that are consistent with the defined design language
- You’re comfortable working, collaborating, and testing in Figma
- You have a compelling online portfolio showcasing your design projects and ability to deliver people-centric solutions
Desirable
- Experience with workflow and automation features for social media management and content creation
- Experience designing responsive user interfaces
- Involvement in planning and executing upfront field research, including research needs assessment, screener question development, and user testing script creation
- Knowledge of designing for Accessibility and meeting WCAG standards
- Experience in the Marketing Technology space
- Familiarity with usability assessment based on heuristics and universal design principles
What the job involves
- Yext is looking for a Product Designer to join our Social Product and UX team
- Contribute to the product design and UX solutions across the entire product lifecycle for Yext Social, focusing on social media engagement, reputation management, and content creation automation
- Collaborate with Product and Engineering to prioritize experiences and tasks that balance customer value with user needs
- Define and create rationale for key design solutions within Yext Social, focusing on content creation, social engagement, recommendations, and cross-platform publishing
- Create scalable, user-centered designs that allow brands to manage and improve their social reputation, leveraging data insights to inform content strategies
- Participate vet and prioritize solutions in an iterative and collaborative process
- Work with Product and UX Research to understand user needs that inform your design decisions
- Coordinate with engineering teams to provide them with detailed designs specifications and functional requirements that help with their implementation
- Seek and integrate constructive feedback from team members to rapidly explore multiple solutions that lead to better outcomes
- Present product design ideas to cross-functional teams and team leadership
- Collaborate with other design team members to support the overall product visions, UX processes, and the evolution of our design system
- Stay updated on the latest SaaS industry trends and market conditions, particularly related to AI, automation, and social media analytics, and integrate these technologies into design solutions when appropriate
Application process
- Please note: Your application must include a link to your website/online portfolio
Our take
The way people discover brands has changes dramatically over the years and it's no longer just about showing up on a website or ranking well on Google. Customers are finding businesses through AI-powered search, social platforms, maps, voice assistants, apps, and direct messages, often all at once. in this always-on world, brands need to be accurate and visible across countless digital touchpoints, or they risk being overlooked entirely.
Yext is a local brand visibility platform helping businesses make sure customers can find them wherever discovery happens. By using billions of trusted data points, Yext gives companies a clear picture of how their brand is performing and provides the tools they need to manage lising, content, and engagement across search engines, social platforms, websites, and emerging AI experiences. So essentially, they help brands stay visible, trustworthy, and in cotnrol of how they show up online.
The company has been around long enough to see the digital landscape change again and again, yet it continues to adapt as new technologies reshape how people search and engage. By evolving alongside AI and modern discovery tools, Yext has proven it's not just keeping up with the pace of change but helping brands confidently navigate whatever comes next.
Freddie
Company Specialist at Welcome to the Jungle
Insights
22% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Feb 2016
$0.5m
LATE VC
Jun 2014
$50.3m
SERIES F
Total funding: $118.3m
Company benefits
- Comprehensive Benefits Programme: Our top priority is maintaining our employees' and their families' health and well-being. We offer a robust benefits program, including top-quality health insurance (medical, dental, and vision), paid parental leave, a 401(k) with a match or retirement pension plan, equity, commuter benefits, and more
- Invested in Your Wellbeing: In addition to our top-tier benefits, we offer a holistic wellness program with physical and mental health perks that go beyond the basics. A few employee-favorite perks are our premium, no-cost Calm subscription for relaxation and mindfulness and monthly ClassPass credits for everything from workouts to wellness experiences (cold plunge or massage, anyone?). Run out of credits? No sweat — you can snag more at a discounted rate!
- Collaborative Workspaces: Yext has workspaces in some of the world's greatest cities — from our HQ in New York City to those in Budapest, Greater Washington DC, Hyderabad, London, and Paris. Many teams follow a hybrid work model, giving employees the flexibility to work remotely while also connecting in person at any of our offices. These modern, vibrant spaces are designed for collaboration, fostering the spontaneous interactions and knowledge-sharing that define our global culture.
- Stay Informed: Our leadership team prioritizes transparency at every level, keeping employees informed through newsletters, regular updates, and quarterly company-wide meetings. These forums dive into industry trends, celebrate wins, break down post-earnings results, and outline what's ahead.
- Life-Work Balance: We're all about working hard and having fun, but we know there's no pause button when the workday ends. Our employees wear many hats — parents, caregivers, mentors, volunteers, and more — and we're dedicated to helping blend the best of both worlds. That's why we offer flexible vacation, paid holidays, and sick days, giving you the time to recharge and focus on what matters most with the people you love most.
- Upward Mobility: Career growth isn't just encouraged at Yext — it's a priority. With internal mobility at the heart of our culture, over 20% of our hires in 2024 came from within! Through our Upward Mobility program, we invest in our people by providing opportunities to explore new roles, expand skills, and take on fresh challenges. Whether you're looking to grow in your current role or take your career in a new direction, we're here to support your journey every step of the way.
Company HQ
Chelsea, New York, NY
Leadership
Michael Walrath
(CEO & Chairman)Michael has served as the CEO of Yext since 2009. He is also the Founder of Ohoopee Match Club and co-founder of Atlas Films and WGI Group.
Darryl Bond
(CFO)Darryl initially joined Yext as a Corporate controller in 2015. Since then he has held a number of roles and became CFO in 2022. Previously, he spent 12 years at Ernst & Young, joining in 2002 as a Manager of Assurance Service and becoming Senior Manager of Transaction Advisory Services in 2010.
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