Product Manager, StockX
$95-115k
+ Opportunities for equity and discretionary bonuses
Streetwear marketplace
Job no longer available
Streetwear marketplace
1001+ employees
Job no longer available
$95-115k
+ Opportunities for equity and discretionary bonuses
1001+ employees
Company mission
To provide access to the world's most coveted items in the smartest way possible.
Role
Who you are
- An ideal candidate is passionate about commerce, excited about deriving product insights from our data, have a strong understanding of order management flows (happy-path and exceptions) and understand how to work across the company to ensure order controls are defined and adhered to
- Additionally, they are technical enough to brainstorm with our engineering teams on the appropriate solutions that ultimately help our customers
- The successful candidate will be a highly collaborative, global-minded individual with a high level of customer focus and cultural sensitivity
- You should be a motivated self-starter that can work both independently and with others in a fast-paced environment
- At least 3 years in a Product Management role or equivalent (e.g. Engineering, Design) OR 3+ years experience within the StockX Fulfillment space
- Bachelor’s degree required
- Experience in E-commerce, Marketplaces or Order Fulfillment strongly preferred
- Capable of leading through influence; ability to influence a diverse group of internal customers
- Experience launching complex products at global scale
- Proficient in using analytics tools to drive business insights (i.e. advanced Excel)
- Experience working with tools/systems to analyze data
- Experience in Jira, Tableau, SQL, Google Analytics and A/B testing tools a plus
- Experience with and comfortable working across time zones and cultures
- Strong analytical and quantitative skills; ability to use data to back up actions
- Demonstrated history in creative thinking
What the job involves
- We are looking for a rockstar PM who can own and embrace the challenge of solving complex problems with various stakeholders and create scalable solutions
- You will be responsible for creating a delightful Fulfillment experience for our customers, starting from the point of Order Creation and all the way through to the successful delivery milestone
- Experience in global ecommerce marketplaces will be helpful to provide a great experience for Buyers, while also considering the needs of Sellers that interact with many of the same touchpoints
- This role will work closely with product management peers, engineering, accounting, analytics, customer service and operations to create and build the Order Management services experience
- This person will be focused on defining and curating the backend order management journey, outlining exception management flows, designing new business model order flows, all while ensuring the necessary financial data points are recorded and accessible
- You will also be part of an amazing Product Management team with many opportunities to learn and grow
- Build, develop, and manage the product roadmap for initiatives/features that enhance the customers fulfillment experience
- Work with product, tech, and business teams worldwide to ensure alignment and maximize synergies
- Make prioritization and trade-off decisions, balancing user experience, developer experience, and business value
- Investigate issues from different sources, do root-cause analysis, identify systemic gaps, and ensure these gaps are addressed
- Take a customer-centric, data-driven approach to evaluate opportunities and define requirements, starting with the intended outcome
- Work cross-functionally with all facets of the business; be a champion for global customers at all times, regardless of the current demands and needs of the roadmap
- Define and analyze metrics that inform the success of products
- Use outcome-driven methodology and data to craft product roadmaps, measured through metrics/KPIs
- Demonstrate a high degree of emotional intelligence and influence in both written and oral communications with senior leaders, peers, and team members
- Collaborate with multiple teams on multiple projects to set an impactful strategic plan. Then, deliver the plan and realize the forecasted results
- Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the norm
Our take
StockX pairs buyers with sellers and verifies products through its live bid-and-ask structure, funding itself by charging a transaction fee on each sale. In return it verifies each item sold on the platform for authenticity and condition, setting it aside from competitors in this space such as TheRealReal.
The company is now hoping to further distinguish itself by working directly with brands to release products through the platform, with a vision to letting its customers set the price for goods in the same way investors do for shares in the stock exchange.
Despite issues including allegations of counterfeiting from Nike and a general slowdown in the resale goods market over 2022, StockX has continued its rapid growth, doubling the number of buyers on its network to 12 million. While a global economic slowdown has caused it to give up on plans for an IPO in the near term, StockX is nonetheless planning to expand its product line and expand internationally in the near future.
Steph
Company Specialist at Welcome to the Jungle
Insights
-7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2021
$60m
SERIES E
Dec 2020
$275m
SERIES E
Total funding: $495m
Company benefits
- We promote the physical and emotional health of our team members and their families. We offer generous health benefits packages to keep our team members happy and healthy
- Rest and recharge when you need it the most: In addition to a full holiday schedule, we offer generous paid time off for our team members
- Be present with your new family member: Through our parental leave benefit, new parents receive paid time off
- Invest in your future. Many of our team members can take part in our pension or 401k programs
- Unlimited paid time off policy
- Work from home opportunities
- Health insurance
Company HQ
Downtown Detroit, Detroit, MI
Leadership
Greg Schwartz
(Co-Founder & CEO)Worked at Deutsche Bank before founding Upto, a calendar software startup where he acted as CEO prior to founding StockX
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