Sales Operations Manager, Grammarly
$151-231k
Salary dependent on location. Salary range for Canada: $119,000 - $145,000 CAD
More information about location
AI-powered writing assistant
Job no longer available
AI-powered writing assistant
1001+ employees
Job no longer available
$151-231k
Salary dependent on location. Salary range for Canada: $119,000 - $145,000 CAD
More information about location
1001+ employees
Company mission
Grammarly's mission is to improve lives by improving communication.
Role
Who you are
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable
- Is able to collaborate in person 2 weeks per quarter, traveling if necessary to the hub where the team is based
- Has the ability to work in a fast-paced environment and be hands-on and decisive with their work
- Is a determined team player who is organized and thrives working with various groups in a collaborative and accountable manner
- Is a self-starter who is driven to achieve goals and has a bias for action
- Is motivated by operational efficiency and strives to improve systems and processes
- Has exceptional communication skills
- Is a CRM and Sales tools power user
- Enjoys understanding and solving problems
- Has management experience with a track record of success
- Has 4+ years experience working in a B2B SaaS company
- Has 7+ years of Sales Operations or Revenue Operations experience
- Has a Bachelor’s degree in Business, Economics, or related field (an MBA is a plus)
- Has a proven ability to consistently deliver high-quality work and meet deadlines
- Is a strategic thinker - can think about the bigger picture to understand the end goal but drill into the details to solve problems when needed
What the job involves
- To achieve our ambitious goals, we’re seeking a Manager of Sales Operations to join our Revenue Operations team
- The Manager of Sales Operations will be focused on up-leveling the efficiency of our sales reps by optimizing top and middle-funnel operations while supporting our fast-growing Account Executive and Customer Success teams
- Core focus areas of this role will include managing our lead operations cross-functionally with marketing operations and go-to-market systems, setting up robust processes to implement and measure the adoption of sales processes and tools, streamlining day-to-day workflows to maximize rep selling time, and driving territory management across all lines of business
- You will lead a team of sales operations analysts to foster operational excellence and sales rep productivity through meaningful process change and the execution of various operational enhancements and cross-functional initiatives
- In this position, you will play a significant role in leading top-of-the-funnel sales operations
- Your responsibilities will include managing leading operations with sales and cross-functional teams, integrating feedback and best practices into process improvements, and assessing lead quality and throughput to better align with marketing and sales efforts
- You will also be a critical adviser for building and designing programs related to rules of engagement, sales territories, and sales processes for BDRs, AEs, and CSMs
- Within your first 30 days, you will:
- Complete general onboarding and meet the team
- Study and internalize the Grammarly sales process from start to end
- Establish relationships with team members and cross-functional partners
- Learn Grammarly's GTM Operations and understand how sales reps handle leads, accounts, opportunities, territories, and rules of engagement
- Within your first 3 months, you will:
- Deep dive into sales reps' processes and identify opportunities to streamline methods and increase adoption of core processes
- Outline sales operations initiatives to best support the business and sales teams
- Become the point of contact for your direct reports' escalations, questions, and concerns to support their day-to-day work
- Provide operational training and support for sales-facing roles by providing documentation, video recordings, and ad-hoc sessions
- Take the lead on monthly initiatives related to top-of-funnel operations, effectively engaging with Marketing Operations and Sales partners for feedback loops
- Engage in special projects for sales process improvement and mid-funnel operational excellence
- Within your first 6 months:
- Become the subject matter expert for top-of-funnel and mid-funnel Sales Operations while building repertoire in areas like sales commissions and booking policies
- Establish methods to drive the adoption of core processes and set up repeatable ways to track the success of initiatives, driving iterations and enhancements over time
- Deeply understand the sales process from pre to post-sale to develop a strong perspective on strengths, weaknesses, and blind spots
- Drive high-quality work consistently with a team of sales operations analysts who deliver precise results on time or ahead of schedule
- Become a strong champion for sales reps and work best practices into core processes to maximize their success
Our take
From professional writing to everyday correspondence, effective communication is critical. Grammarly is an AI-powered writing assistant that helps people write clearly and without mistakes, checking spelling, grammar, and other potential pitfalls.
Grammarly was originally launched as a subscription service for students, although the platform has moved into the mainstream in the last decade. It went freemium in 2015 and now works across more than 500,000 applications and websites, including email clients, enterprise software, and word processors. Paid tiers give users more tools beyond grammar and spelling checks, including things like word choice, sentence rewrites, tone adjustments, fluency, and formality level.
The company has been profitable since the beginning and now has a valuation of more than $13 billion, placing it among the 10 most valuable startups in the US. The AI writing assistant space is heating up, and Grammarly is hoping to defend its position against offerings including Scalenut, Ginger and Microsoft's Editor by the release of its SDK, making it far easier to integrate Grammarly into other applications. So far, this has been used in over 4,000 products and earned excellent ratings and increased user numbers of Grammarly's service.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2021
$200m
LATE VC
Oct 2019
$90m
LATE VC
Total funding: $400m
Company benefits
- Support for professional development with training, coaching, and regular feedback
- Global, local, and team-specific events and programs
- Catered lunches
- Gym and recreation stipends
- Admission discounts
- Work from home opportunities
- Medical, dental, vision, financial, and other benefits, as well as equity
- Support to set up a home office
- Ample and defined time off
- 401(k) matching
Company HQ
Financial District, San Francisco, CA
Leadership
Alex Shevchenko
(Co-Founder & Board Member)Studied at Vienna's International University before receiving an MBA from the University of Toronto. Co-founded MyDropBox.com in 2006. The company was bought by Blackboard Inc. three years later. Co-founded Grammarly in 2009.
Max Lytvyn
(Co-Founder & Board Member)Studied for an MBA at Vanderbilt University before joining Blacboard Inc. as Director of Product Strategy in 2007. Was General Manager and then Partner at Sciworth Labs from 2004 to 2013. Was a Board Member at Uniweb and invested in farmland investment platform FarmTogether.
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