Staff Software Engineer, ServiceTitan
$277.9-297.4k
Salary dependent on location. + Equity + Annual Bonus
All-in-one operating platform for trades
Open for applications
All-in-one operating platform for trades
1001+ employees
Open for applications
$277.9-297.4k
Salary dependent on location. + Equity + Annual Bonus
1001+ employees
Company mission
To be the world's most impactful vertical SaaS company.
Role
Who you are
- Equivalent of 7+ years in senior engineering roles with deep focus on automation testing and framework building (or comparable software development experience). You're a role model as an individual contributor and expected to guide your team's technical decisions while still contributing alongside them
- Advanced proficiency in general purpose programming, with expert level command of modern automation tooling, including Playwright (TypeScript) and Maestro (YAML)
- Deep understanding of black and white box testing, API and integration testing, and system level validation across web and mobile
- Experience with an AI first approach to automation and architecture
- Familiarity with Jira, XRay, Confluence, Claude, and GitHub
- Strong communication and technical writing skills, with the ability to work across engineering, product, and quality management stakeholders and deliver outcome metrics to leadership
- Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway
What the job involves
- You'll be part of the Aspire engineering leadership team, responsible for the technical direction of quality and test automation across our platform
- Aspire brings ServiceTitan's product to the green industry (landscaping, lawn care, and related field service businesses), supporting both web and mobile experiences for office staff and crews in the field
- We're quality minded, use modern tooling, and need someone who can balance rapid iteration with high product quality standards while staying comfortable with ambiguity in complex cloud and mobile systems
- We're looking for a highly technical, forward looking engineer to own the technical vision for test architecture and automation strategy on the squad, someone who wants to shape framework design, mentor a mixed seniority team, and drive an AI first approach to how automation gets built
- Own, end to end, the short and long term technical vision for test automation and quality architecture across cloud and mobile systems. Design, build, and scale resilient, reusable frameworks
- Be accountable for major technical decisions on test strategy, partnering with the Quality Manager to define automation approaches across complex systems (a successful lead influences these decisions without having to make all of them alone)
- Integrate automated testing into CI/CD pipelines (Azure DevOps experience preferred)
- Provide technical mentorship to a mixed group of senior and early career engineers: conduct code reviews, drive best practices, and delegate work to grow skill sets
- Compile and analyze quality metrics, including flake risk, execution performance, and release gates, and communicate outcomes to engineering leadership
- Share technical knowledge through design reviews, tech talks, or documentation
Our take
In the US, there's been a booming demand for home-service businesses, yet historically many of these trades were running with outdated software systems. That's where ServiceTitan comes in. Founded by friends who grew up around the trades, the company saw a clear gap and set out to give contractors the modern platform they desperately needed.
ServiceTitan's platform is designed specifically for the trades and brings together everything a contractor might need, in one handy system. By focusing on what trade-business owners actually need, it helps turn chaos into structure, giving visibility into operations, so owners can ultimately run their business better.
Now, ServiceTitan serves more than 11,800 trade customers and reported more than $10,000 in annualized billings and processes a huge volume of jobs on its platform. With a market that's still under-served by technology and a platform built to scale, the company is ready to grow even further.
Steph
Company Specialist at Welcome to the Jungle
Insights
18% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Nov 2022
$365m
SERIES H
Jul 2021
$200m
SERIES G
Total funding: $1.5bn
Company benefits
- Flexible time off
- Fully paid individual medical, dental, and vision coverage
- Access to on-demand services like Ginger, Headspace, One Medical, Galileo, Aaptiv, and more
- Tax free savings via HSA, FSA, and Dependent Care FSA
- 401(k) match
- Personal development programs
- Medical plan with up to $20,000 in fertility coverage
- Up to 30 weeks of paid leave for birthing parents and up to 16 for non-birthing parents
- Adoption support including reimbursement of up to $20,000
- Bereavement leave for loss of a pregnancy or loved one
- Access to programs for new parents including Maven Maternity, Ready, Set, Food! Wellthy, SNOO Smart Sleeper, and more
Company HQ
Downtown, Glendale, CA
Leadership
Ara Mahdessian
(Co-Founder & CEO)They studied Management and Computer Science at Stanford University, before co-founding ServiceTitan with Vahe in January 2013. They have served since then as CEO.
Vahe Kuzoyan
(Co-Founder & President)Having studied Computer Science at the University of Southern California, they co-founded ServiceTitan in January 2013, serving as the president since.
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