IT & Security Operations Specialist, Enfuce
+ Stock Options Program
Card issuing and processing solutions
Open for applications
Card issuing and processing solutions
101-200 employees
Open for applications
+ Stock Options Program
101-200 employees
Company mission
To bring together the brightest mind and best technology to drive meaningful change in the world.
Role
Who you are
- Leadership skills with the ability to manage and guide security efforts
- Solid understanding of cloud based applications, SSO, Jumpcloud, Google Workspace
- Familiarity with cybersecurity basics and an interest in growing in this area (ISO27001, PCI DSS is a plus)
- Experience with Jira Service Management and troubleshooting technical issues
- Detail oriented with good documentation skills
- A collaborative, proactive attitude and willingness to learn
- Clear communication skills with the ability to explain tech concepts to non-technical users
- Ability to manage time across both support and security related tasks
What the job involves
- As an IT & Security Operations Specialist at Enfuce, you’ll play a key role in maintaining the company’s internal IT systems while supporting cybersecurity operations
- This hybrid role blends day-to-day technical support with security monitoring and compliance tasks, helping to ensure our technology and data stay secure, efficient, and easy to use
- You'll take a hands-on role managing Mac and Windows devices, SaaS applications and tools like JumpCloud
- Delivering responsive end-user support and driving automation to improve IT efficiency
- In addition you'll support key security functions including incident response, vulnerability management and security awareness initiatives
- Working closely with both the Internal IT and Security teams you’ll help ensure compliance is being met and contribute to developing a productive and collaborative work environment
- Provide hands-on support for laptops, meeting rooms, SaaS applications and technical support across all offices
- Manage tickets through our helpdesk system Jira and troubleshoot user issues promptly
- Assist with software license tracking and IT asset management
- Help with onboarding and offboarding employees, including device setup and account provisioning
- Keep IT documentation, checklists, and procedures up to date and accessible
- Identify improvements to boost efficiency or simplify user support by automating manual and repetitive tasks
- Support the team in maintaining ISO27001 and PCI DSS compliance through documentation and process adherence
- Help monitor and respond to basic security alerts under guidance from the Lead Security Operations engineer
- Assist in regular vulnerability scan reviews and coordinate follow-ups for remediation
- Participate in security awareness efforts, including training sessions and phishing simulations
- Collect data for monthly reporting and incident summaries for stakeholders
- Perform initial risk checks on new vendors and help document due diligence processes
Salary benchmarks
Our take
The rise of open banking has allowed fintechs to provide more personalised customer experiences, but setting up these systems requires specialists. It can also be difficult for smaller companies to provide more simple services such as fast card issuing and payments, reducing their ability to compete with other financial services.
Enfuce provides card issuing and payment services, helping clients to launch feature-rich payment cards that are secure, compliant, and quick to deploy. The company also helps businesses set up open banking systems, allowing customers to share their financial data to facilitate the creation of personalised financial tools.
Whilst many companies provide cards and open banking financial tools, this often requires complimentary infrastructure and software engineers - resources that many businesses are unable to access. Enfuce has been smart to offer a suite that allows any business to rapidly deploy cards and financial services, and continues to forge impressive partnerships as it doubles down on this core goal.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Nov 2023
$9.2m
LATE VC
Dec 2021
$51.7m
SERIES C
Total funding: $80.4m
Company benefits
- Extended healthcare and insurance: We offer occupational healthcare and well-being programmes in all locations, including mental well-being coaching. The specific programmes might vary depending on your location
- Flexible paid time off: We offer a flexible paid time off policy, providing up to 5 weeks of annual vacation days and paid family leave (subject to country regulations). Additionally, you can benefit from hybrid or remote work options, promoting a healthy work-life balance
- Regular fun with your team: To spend other than work-related time with your teammates, you get a team activity budget for three quarters a year. The fourth quarter is reserved for a company-wide event
- Individual learning budget: You get a yearly learning budget to use for courses and other relevant learning opportunities that help you develop your skills
Company HQ
Espoo
Leadership
Denise Johansson
(Co-Founder & Co-CEO)Experience as Head of Project Management for Aktia. Banking Specialist, Head of SWIFT Service Bureau, and Project and Business Manager for Crosskey from 2007 to 2016.
Monika Liikamaa
(Co-Founder & Co-CEO)Director of Crosskey Banking Solutions from 2011 to 2016. Experience as Director of Cards and Payments for Aktia.
William Ekström
(Co-Founder & Chief Architect)Developer for Opera Software form 2002 to 2008. Developer, Application Manager, Business Development Manager, and Lead Architect for Crosskey Banking Solutions from 2008 to 2016.
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