Customer Success Manager, Reach Supreme
Dutch Speaker
Sales prospecting platform
Job no longer available
Sales prospecting platform
1-20 employees
Job no longer available
1-20 employees
Company mission
To take away the task sales of finding prospective sales, so businesses have more time to sell.
Role
Who you are
- 5+ years experience, of which 3+ in account management, customer success or similar roles within marketing/sales domain. Big plus if this experience was in a marketing agency, sales agency or in an ad-tech company
- Business acumen. You can explain a client's business to your grandma and she will challenge your on your strategy for the client
- Soft skills. You’re capable of connecting with any person. Be it a small business owner in the Netherlands, a corporate marketing manager from Germany or a start-up executive from the UK
- Communication skills. You can simply explain our process to clients in a video call, or send a crisp meeting recap via email
- Analytical skills. You can analyse campaign performance and build a business case supported by solid numbers
- Readiness to work 100% remote and have digital contacts with your prospects
- Being tech-savvy. We use dozens of digital tools. You need to master them quickly
- Native in Dutch, fluent in English. Additional languages give you bonus points
- Ambition and drive: We are growing triple digits — you need to be excited about growing with the company
- Hands-on: We have big plans. To get there, we must go fast and get sh*t done!
- Initiativeness: When something doesn’t work, you voice it out and help find a solution
- Solution-driven: you will encounter a lot of internal and external challenges. You don’t get frustrated. You stay positive, flexible and find a solution
- Being a team player: We succeed by having each other's back. This means everyone can count on you. That also means that you will help others outside your responsibilities and interests
What the job involves
- Manage client onboarding process
- Build prospecting strategies
- Help clients take advantage of the leads they receive
- Build, maintain and grow customer relationships
- Develop our business with clients
- Create/implement best practices of client management
- Suggest how to improve our tools & processes and drive changes where applicable
- Help hire, onboard and coach new colleagues
- Support your colleagues where it's needed
Our take
Sales teams often use cold-calls and emails to connect with new customers. This tends to ignite a a mixture of opinions. Sometimes it's an approach that attracts attention and sometimes they really irritate receivers. Reach Supreme is a company that wants to support sales teams in becoming more productive in their sales approach.
Bringing more “warm appointments in your inbox” is what Reach Supreme set out to do and it does this by taking away the prospective sales search task from clients. The company workshop and strategise to sift out the right places for clients to approach for optimal sales reach. It uses GDPR compliant mailing to get customers interested in its clients offering.
The company is early stage, but already has acquired a strong client base including the likes of Brunel and Axway. What’s been most impressive and telling of why clients have stuck with Reach Supreme so quickly, is the speed at which the company is able to understand clients' products and produce results to support sales teams. Moving forwards, the company will be focused on expanding its offering on top of its very well established and successful product so far.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company HQ
Binnenstad, Delft, Netherlands
Leadership
Andrii Komar
(Co-founder)Worked through several rolls at BlaBlaCar most recently as Global Marketing Operations Lead, moved onto becoming Head of Growth at Temper after this.
Bas Wakker
(Co-founder)Previously Head of E-commerce at MIPACHA, Interim General Manager at PhilDutch Polymer Inc. and Founded SilkSage.
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