Program Manager, Global Relay
Compliance messaging and message management
Job no longer available
Compliance messaging and message management
1001+ employees
Job no longer available
1001+ employees
Company mission
Global Relay's mission is to helps organization manage and control their communications data.
Role
Who you are
- A degree or equivalent in engineering, computer science or other technical field
- Experience which includes 3+ years of full lifecycle software development project management (as a Project Manager or equivalent role) including planning, monitoring, managing risks and issues, and reporting on project status
- Experience of project delivery using Agile, Scrum and hybrid development methodologies
- Experience with driving cross-team initiatives and collaborating with stakeholders across the organization including working with remote teams
- Ability to communicate effectively with both technical and non-technical individuals
- Strong organizational, planning, stakeholder management and documentation skills
- Experience with either SaaS, messaging platform(s) or data integration for enterprise markets (desirable)
- One or more agile/project management qualifications e.g. Project Management Professional (PMP), Prince2 Practitioner
What the job involves
- Take the lead from a project planning and coordination perspective for the delivery of one or more larger cross-team initiatives (feature sets). This will include working with product management on scope and with component teams on delivery approach and phasing
- Working with component teams, compile work estimates and planning assumptions. Socialize overall target milestones, per initiative, based on work estimates and assumptions
- Identify and coordinate cross-component and cross-product line dependencies throughout the development life cycle and track key project gates (including stakeholder, architectural and security reviews) to completion
- Work closely with component teams and the owners of integration testing environments to ensure readiness of environments and effective alignment/co-ordination across teams for integration tests, refining the approach taken with this as Global Relay moves to increasing agility
- Work with colleagues and key stakeholders to actively remove any obstacles blocking progress and ensure releases and initiatives are tracking to schedule, escalating to engineering management or senior program management as appropriate
- Proactively identify and manage delivery risks in accordance with Global Relay's risk management framework
- Track progress against target completion dates of releases and initiatives using Jira and other tools; work with component teams and senior program management to resolve any issues which impact plans
- Report on progress at the appropriate meetings (project-specific and company-wide) in accordance with Global Relay's project and program management framework
- Acquire a high level understanding of the design, business logic, and technical architecture of the relevant products and become a subject matter expert (sufficient to support effective project delivery) for priority initiatives
- Be a champion for process improvements including those which will improve project predictability; identify opportunities to streamline and provide visibility into critical cross-component delivery activities
- Provide guidance and assistance in resolving issues and removing roadblocks
- Provide input on resourcing to address critical bottlenecks
Salary benchmarks
Our take
Effective messaging within companies is vital, but managing communication and archiving isn’t easy. Global Relay solves this problem by providing compliant, cloud-based messaging systems for some of the world’s biggest companies.
First founded in 1999, Global Relay is one of the most established companies of its kind, and now serves over 20,000 customers in 90 countries. These include 22 of the world’s 25 biggest banks. This is testament to the value and security of Global Relay’s solutions. The company owes much of its popularity to the versatility of its product, which captures and preserved over 60 data types, storing them in one unified repository.
Global Relay has benefited from a global uptick in demand for internal messaging platforms, but it faces stiff competition from similar providers, such as Slack and Microsoft Teams. Nonetheless, Global Relay’s impressive market figures are proof of its continued success and potential.
Steph
Company Specialist at Welcome to the Jungle
Insights
17% employee growth in 12 months
Company
Company benefits
- Work from home opportunities
- Extended medical insurance
- Regular bonuses
Company HQ
Gastown, Vancouver, BC
Leadership
Warren Roy
(CEO)A life-long entrepreneur and 20+-year veteran in the information technology sector.
Duff Reid
(COO)Previously worked in architecture and engineering CAD (computer aided design) projects for 16 years.
Shannon Rogers
(President & General Counsel)Worked as a business and securities lawyer at McCarthy Tetrault and Borden Ladner Gervais.fourth employee.
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