Corporate Counsel, Sprout Social
EMEA
All-in-one social media management platform
Job no longer available
All-in-one social media management platform
1001+ employees
Job no longer available
1001+ employees
Company mission
To help organizations of all sizes become better marketers and create the world’s most beloved brands.
Role
Who you are
- Qualified as a solicitor in either Ireland or England and Wales
- At least 4 years PQE with relevant commercial contracts experience (previous in-house legal experience and/or qualified into the commercial, media & technology division of an international private practice law firm preferred)
- Significant experience drafting and negotiating a variety of complex commercial contracts with minimal supervision and strong risk assessment skills and business and legal judgment
- Strong experience with privacy laws and regulations, and negotiating data processing agreements and privacy/data protection provisions in commercial agreements
- Significant exposure to, and understanding of, European Union laws and regulations
- Experience dealing with customers / clients from different jurisdictions, cultures and time-zones
Desirable
- Strong familiarity with software-as-a-service agreements
- Experience supporting a sales organization at a high-growth technology company
- Experience working with US contracts and an understanding of the main differences between UK/Irish contract law and US contract law
What the job involves
- Sprout Social is looking for a dynamic and collaborative Corporate Counsel to join our Legal team in EMEA/APAC, to be based in either Ireland or the UK. This person will work closely with and report to Sprout Social’s EMEA based Associate General Counsel, Commercial
- Review, draft, and negotiate complex, non-standard commercial agreements with strategic, enterprise-level customers
- Review and negotiate DPAs and provide legal support on data privacy related matters
- Provide guidance and legal support to our EMEA and APAC based Sales and Customer Success teams
- Balance business needs and risk and partner with internal stakeholders to find creative solutions to complex problems
- Collaborate with members of the commercial legal team
- Research EMEA/APAC related laws and regulations
- Assist with the development of standard template language to be used in contracts and associated playbooks
- Participate in cross-team efforts to develop and implement best practices for the sales organization to improve efficiency in negotiating revenue-generating customer contracts
- Support special projects or initiatives from time to time that improve the efficiency of the Legal team or solve problems facing the organization
- Within 1 month, you’ll plant your roots, including:
- Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization
- Partnering with our Associate General Counsel to define priorities, best practices, and key success metrics for your role
- Building relationships with the Sales leadership team to discuss a typical deal cycle and learn more about their goals and metrics
- Gaining an understanding of the set of legal terms that govern Sprout Social’s customers, and Sprout Social’s positions in legal negotiations
- Grasping the various processes and approvals from stakeholders required to close customer contracts
- Developing an understanding of the risks facing our business
- Shadowing several customer negotiations to learn more about a typical sales cycle
- Within 3 months, you’ll start hitting your stride by:
- Drafting, reviewing, and negotiating complex subscription agreements with enterprise customers
- Leveraging strategy in negotiations and implement learnings across the team
- Managing approval processes and escalations with respect to specific customer deals
- Regularly reviewing and continually proposing updates to our sales contract playbook positions to refine the customer contract negotiations process
- Assisting with the development of internal resources for the sales team and legal team to reference, driving efficiency in all legal review processes
- Meeting with Sales leadership and other stakeholders at a regular cadence to ensure current legal review process aligns with business objectives
- Within 6 months, you’ll be making a clear impact through:
- Independently running your own complex customer negotiations
- Contributing to trainings and materials for the Sales team pertinent to the legal review process
- Helping the Legal team identify areas for streamlining and improvement
- Leading a special project or initiative to improve the efficiency of the Legal team or solve problems facing the organization
- Within 12 months, you’ll make this role your own by:
- Be considered an integral member of the legal team that is a go-to lawyer that works with sales leaders and independently negotiates complex enterprise customer contracts while having an outsized impact on the entire organization
- Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager
Our take
Engagement tools for social media are proving increasingly vital with the rise of social commerce, and brands need to keep a careful eye on customer satisfaction and interaction if the company is to net a profit from this market. Sprout Social is a social media management platform for brands and agencies of all sizes, allowing users to post, manage engagement, and access analytics on a single hub.
With plenty of big-name customers, including Unicef, Chipotle, and Subaru, Sprout Social has established a trusted and effective brand of its own. It dodged direct competition with social engagement platform Hootsuite by expressly prioritising its customer service tools, where Sprout Social appears to be generally recognised as superior.
To double down on serving the social commerce market and carve out a distinctive niche ahead of this e-commerce trend’s anticipated success, Sprout Social has integrated with platforms such as Shopify, Canva and Facebook Shops. It is also a member of the TikTok marketing partner program and has continued to receive accolades for its software.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Dec 2018
$40.5m
SERIES D
Feb 2016
$42m
SERIES C
Total funding: $101.5m
Company benefits
- Insurance and benefit options that are built for both individuals and families
- Progressive policies to support work/life balance, like our flexible paid time off and parental leave program
- High-quality and well-maintained equipment—your computer will never prevent you from doing your best
- Wellness initiatives to ensure both health and mental well-being of our team
- Ongoing education and development opportunities via our Grow@Sprout program, employee-led diversity, equity and inclusion initiatives and mentorship programs for aspiring leaders
- Growing corporate social responsibility program that is driven by the involvement and passion of our team members
- Beautiful, convenient and state-of-the-art offices in Chicago’s Loop and downtown Seattle, for those who prefer an office setting
Company HQ
Chicago Loop, Chicago, IL
Leadership
Justyn Howard
(Co-Founder & CEO)They were Senior Account Executive at New Horizons, and worked in Learn.com's Executive Account Sales department.
Aaron Rankin
(Co-Founder & Board Member)They have a Master's in Information Systems Management from Carnegie Mellon and were an IT Architect at IBM. They were also a Software Engineer at Endeca, and they are currently an investor with Rankin Family Ventures.
Peter Soung
(Co-Founder & Head of Growth)They studied Computer Science at Penn State before working at IBM as a Software Engineer. They also worked as a Sales Engineer at companies such as Endeca.
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