Manual QA Engineer, The Financial Times
2-3 days a week in office
Global business publication
Job no longer available
Global business publication
1001+ employees
Job no longer available
2-3 days a week in office
1001+ employees
Company mission
The FT has an uncompromising mission: delivering independent, quality information, news and services to individuals and companies around the globe. It’s the cornerstone of our reputation and the heart of our ambitions for the future.
Role
Who you are
- Apply strong analytical skills to identify risks and spot gaps early. Collaborate with the team to shape high-quality stories, not just test them
- Actively engage with tickets to ensure clear, testable acceptance criteria (e.g. using the INVEST principle)
- Drive continuous improvements in testing practices across the development lifecycle
- Solid understanding of QA methodologies, including functional and non-functional, smoke test, and exploratory testing within an agile framework
- Demonstrable experience testing REST and GraphQL APIs with Postman or equivalent tools
- Strong experience working with Proxy tools like Charles, Browser Inspector and other network debugging tools
- Testing experience across platforms: web, iOS, Android
- Exposure to cloud platforms and monitoring tools like AWS, Splunk, Grafana, Firebase, Cloudwatch, Looker and Amplitude
- Understanding of shift-left testing approaches and the benefits they bring to agile development teams
Desirable
- Experience using analytics to support quality investigations and decision-making
- Strong communication and stakeholder management skills
- Ability to drive QA strategy and foster a culture of quality across teams
- Comfortable using tools such as JIRA, Confluence, Testmo, or similar
- Experience with frameworks such as Selenium, Playwright or Appium
- Familiarity with CI/CD pipelines
What the job involves
- We’re looking for a Quality Assurance (QA) Engineer passionate about implementing and maintaining quality processes to deliver reliable, high-quality, and premium digital experiences to millions of FT readers worldwide
- You’ll play a key role in ensuring our products are robust, performant, and user-friendly, helping us deliver value across web, mobile, and backend systems
- As a QA Engineer, you’ll be embedded in the mobile application team, a cross-functional group focused on delivering an outstanding mobile experience for our world class news
- You’ll collaborate closely with engineers, product managers, business analysts and designers
- You’ll help identify risks early, uphold quality throughout the development lifecycle, support post-release by working with Customer Support, and drive continuous improvements in testing practices
- Analyse requirements and user stories to ensure clear, testable acceptance criteria
- Perform testing across manual tests covering frontend (web, mobile) and backend systems
- Validate RESTful and GraphQL APIs (RESTful services) and integration points across distributed systems to ensure feature quality and determine the risk of release
- Conduct exploratory, technical and smoke testing to uncover issues and drive improvements
- Use checklists and analytics to support issue triaging and investigation
- Define and implement QA best practices for all projects
- Track, report, and manage defects, ensuring thorough documentation and resolution
- Monitor logs and create alerts to observe the application behaviour using Splunk, Grafana, CloudWatch, Amplitude, and Looker to detect anomalies and performance issues
- Contribute to the adoption of quality metrics that reflect real user experience and engineering confidence
- Partner with product, design, and engineering teams to integrate quality early in the lifecycle
- Get involved in Scrum and Kanban processes from the start. Being an active participant in team refinement sessions by injecting quality early into user stories
- Support production issues and customer-reported bugs by liaising with support teams
- Identify gaps in testing or process and advocate for pragmatic improvements in team retrospectives
- Communicate progress, risks, and insights clearly to technical and non-technical stakeholders
Salary benchmarks
Our take
Founded in 1888, the FT has grown into one of the world's biggest online and broadsheet economics and business news providers. It has a strong focus on financial journalism and economic analysis, and provides this essential analysis to companies and individuals across the world.
As well as economics and business, the FT also offers sections on opinion, life and arts, how to spend, and more. In 2022, six of its writers won awards in science, data and investment categories, illustrating the breadth and quality of the FT’s journalism.
The company adapts well to changes in the market to maintain its readership. For example, it recently launched a digital hub and weekly newsletter called Cryptofinance to shine a light on the digital asset industry and how innovations are rippling into mainstream finance.
The FT Group employs more than 2,300 people worldwide, including 700 journalists in 40 countries. It includes the FT, FT Specialist, and a number of services and joint ventures. FT's focus on providing impartial, high-quality content has gained it a record-paying readership of over a million, three-quarters of which are digital subscriptions.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- A range of training courses as well as confidential career coaching and mentoring
- Flexibility - working from home, job sharing, compressed weeks, and flexible working hours
- Enhanced parental leave, flexible leave allowance and paid volunteer leave
- Pension contribution
- Local health coverage plans
- Gym memberships and healthcare schemes, professional counselling sessions, 24-hour employee wellbeing helpline, weekly meditation classes
- Financial wellbeing products and services
Company values
- Ambition
- Curiosity
- Integrity
- Trust
- Inclusion
- Subscriber focus
Company HQ
City of London, London, UK
Articles
Leadership
Jon Slade
(CEO)Jon Slade became CEO in July 2025 after 20+ years at the FT. A key leader in its digital shift, he’s driven growth, social impact, and sustainability across the business.
Roula Khalaf
(Editor)Following a degree at Columbia University and four years at Forbes, Khalaf joined the FT in 1995 as Associate Editor and Middle East Editor. Since January 2020, she has served as Editor.
Diversity, Equity & Inclusion at The Financial Times
Rukasana Bhaijee (Head of Diversity & Inclusion)
- D&I annual report
- Reporting pay gaps
- Next generation board
- Employee networks, including Proud FT, FT Embrace, FT Women, FT Families, FT Sustainability, FT Mental Health and FT Access,
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