Account Manager, Arenko Group
£55-65k
1-2 days a week in office
Automation & optimisation for the energy transition
Posted today
Automation & optimisation for the energy transition
21-100 employees
Posted today
£55-65k
1-2 days a week in office
21-100 employees
Company mission
To save the planet by enabling a zero carbon grid world wide.
Role
Who you are
- Minimum 5 years' account management experience (as an Account Executive or Account Manager)
- Experience working in the renewable energy sector, preferably with flexible assets such as energy storage
- Experience working in SaaS
- Commercial acumen, with experience of contract renewal/negotiation and deal expansion (upsell/cross-sell) for enterprise-scale (multi-£m) SaaS customers
- Sound understanding of HubSpot, Google Workspace and Microsoft Office (particularly Excel and PowerPoint)
- Customer-focused, with excellent sales and customer satisfaction skills
- Financially numerate, with the commercial acumen to join the dots across multiple conversations and secure commercial advantage
- Excellent interpersonal and communication skills, both written and verbal, to build credibility and strong relationships with stakeholders at all levels, internally and externally
- Strong attention to detail, ensuring accuracy across all tasks, a clear grasp of contractual clauses and nuances, and an eye for spotting opportunities
- Excellent organisational and time management skills, with the ability to prioritise and manage multiple urgent tasks to tight timelines
- A collaborative team player who's always thinking about how to add value for the customer and Arenko, creating win-win outcomes
- A strong interest in, or a degree related to, renewable energy (nice to have)
- Customer Success experience (nice to have)
What the job involves
- Arenko is looking for a new Account Manager to join our fast-growing commercial team and help us continue to grow our valued client accounts. This is a unique role that combines strong commercial acumen with deep industry and product knowledge
- He Account Manager will build and expand relationships with a portfolio of key existing and new clients to drive revenue growth. Acting as a brand ambassador for Arenko, you'll provide ongoing support for client needs, ensure contractual commitments are met, and work closely with clients and internal teams to identify and unlock new growth opportunities
- Mobilise and onboard new clients, from contract signature through to in-life operation
- Champion Arenko as a brand ambassador and identify and develop new revenue opportunities
- Establish and develop strategic account plans for each customer, owning the relationship throughout the life of the contract to maximise value and meet all contractual obligations
- Organise annual planning sessions between client C-level teams and Arenko's SLT/P&T teams
- Coordinate across internal teams to resolve client issues and concerns, working closely with Helpdesk, Product, Engineering and Finance to ensure technical and administrative challenges are resolved effectively
- Liaise with third parties, such as NESO and partners, to understand and meet customer needs
- Advocate internally for client needs and preferences, championing new products and features that increase client satisfaction and the ROI of their low-carbon assets
- Work with Finance to ensure accurate and timely billing and payment from customers
- Stay up to date on market, policy and regulatory changes that could affect Arenko or our clients, and communicate these effectively across all parties
- Travel as needed to meet with clients and attend industry events
- Proactively monitor account performance using Arenko's proprietary software
- Guide new clients through onboarding, ensuring active product adoption and fast time-to-value
- Grow client satisfaction and expand existing relationships by implementing contact plans across all levels of the client's organisation
Application process
- Think you're a good fit? Send us your CV. Climate change moves quickly and so do we - we'll do our absolute best to get back to you within a week
Salary benchmarks
Our take
In 2020, renewable energy was the only energy source for which demand increased, and it is expected that renewables will account for 90% of capacity increases over the next two years. Arenko Group aims to modernise the infrastructure that ensures this capacity can be optimised.
The company provides software solutions that allow energy operators to increase their grids' flexibility and secure their energy supply more efficiently. Through its AI-powered software system, Arenko optimises energy storage for battery asset owners and operators, so they can automatically buy and sell electricity on the grid, maximising revenue across multiple power and energy markets simultaneously.
Arenko currently works with the battery and grid operators across the UK and is part of the National Grid ESO’s Technology Advisory Council, with the likes of Transport for London and Octopus Energy. With a focus on accelerating the path to net zero and a more resilient energy grid, Arenko aims to become a global leader in this space.
Steph
Company Specialist at Welcome to the Jungle
Insights
14% employee growth in 12 months
Company
Funding (1 round)
May 2025
$12.3m
GROWTH EQUITY VC
Total funding: $12.3m
Company benefits
- A genuine approach to flexible working - the vast majority of our employees spend at least a day or 2 each week in the office but we’re open to making this work for everyone, their personal circumstances and their workloads
- Enhanced parental leave offerings with 6 months of full salary for the primary caregiver and 1 month for the secondary caregiver
- A discretionary bonus scheme
- A yearly salary review for all employees
- We are proud to support the continuous professional growth of our employees by providing a personal annual learning and development budget and fully covering the costs of professional membership fees and subscriptions relevant to your role
- Access to MindTools on us
- Bike to Work Scheme (because it wouldn’t be very on brand if we didn’t encourage you to think about how your travel affects the environment)
- Octopus EV Scheme (see above!)
- A commitment to your wellbeing, with access to our Employee Assistance Programme and Yourcare via Vivup.
- Internal working groups to focus on the things that matter to you like our “Women of Arenko”, “Diversity, Equity and Inclusion” and “Parents of Arenko” groups
- Regular opportunities to blow off some steam engage with our team, including monthly socials, the Winter Party and the Summer Party. We also update our annual wellbeing calendar annually with events to support you physically, socially, mentally and financially
- Weekly snacks and beverages in the office, creating the perfect opportunity to connect with your team while savoring delicious treats
Company values
- Innovation - We empower our people by creating a safe space to take risks
- Ambition - We celebrate collective successes while recognising individual contributions
- Sustainability - We focus on delivering the three pillars of our sustainability strategy (net-zero, people & financial)
- Integrity - We take accountability for our decisions and foster a no-blame culture
- Open & Inclusive - We nurture an inclusive environment by enabling diverse processes/opinion
Company HQ
Temple, London, UK
Articles
Leadership
Rupert Newland
(Board Member)Prior to creating Arenko, Rupert spent seven years in corporate finance, funding and advising renewables and technology businesses and projects.
Roger Hollies
(Chief Technology Officer)Roger joined Arenko in 2015 to solve what he sees as one of the greatest challenges facing humanity today: The rapid development of sustainable energy systems.
Eddie Siow
(Chief Financial Officer)Eddie brings over 18 years’ experience working in a variety of senior and board roles in the energy and financial sectors, with an established track record in operational and corporate finance.
People progressing
Alex began her journey as an Accounts Assistant, and became the Assistant Management Accountant within the Finance team. In 2024, she was promoted to Management Accountant.
Peter joined Arenko as a Backend Software Engineer. Within two years, he was promoted to Senior SE, and four months later, he advanced to Software Team Lead, where he now leads a team of engineers.
Diversity, Equity & Inclusion at Arenko Group
Deborah Yisa (Office Manager )
- Adapting our recruitment practices to ensure it is a more diverse and inclusive process. Our hiring process and job postings have been designed to reduce biases and encourage a variety of people to apply
- We offer employees the ability to swap bank holidays for days of celebration that are important to them
- We have multiple Mental Health First Aiders and provide employees with the opportunity to have this training. We provide mental health support via mental health days, Wellbeing Wednesdays, our Employee Assistance Program and other wellness initiatives to support team members
- We are signatory for MotherBoard committing to and achieving change to improve the working lives of mums and women within businesses
- We offer enhanced parental leave offerings with 6 months of full salary for the primary caregiver and 1 month for the secondary caregiver
- We also realise that we can always improve and ask the team if they have any ideas or suggestions to improve out cultures. We'd love to hear about any ideas you have!
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