Associate Product Manager, Maven Clinic
Claims Processes
$125-145k
+ Stock options
More information about location
3 days a week in office
Virtual clinic for women's and family health
Be an early applicant
Virtual clinic for women's and family health
1001+ employees
Be an early applicant
$125-145k
+ Stock options
More information about location
3 days a week in office
1001+ employees
Company mission
To make healthcare work for all of us.
Role
Who you are
- 1–3+ years of Product Management experience or equivalent experience in healthcare, operations, consulting, or technology; exposure to claims workflows, eligibility, payer data, or health data integrations preferred
- Foundational understanding of the healthcare ecosystem and health consumer mindset, with interest in translating complex claims and backend processes into clear, reliable internal and member-facing experiences
- Demonstrated ability to support product development from discovery through launch, including writing requirements, supporting experimentation, and iterating based on data and feedback
- Strong analytical skills and product judgment, with the ability to use data, user insights, and operational context to inform decisions and measure impact
- Experience working cross-functionally with engineering, data, design, and operations partners in a collaborative, fast-paced environment, with a willingness to learn and grow into increased ownership
What the job involves
- Maven’s product team is growing quickly to accelerate our mission of driving better health outcomes for our members through a human-centered product experience. As Associate Product Manager for Claims Processes, you will deeply understand business, client and member needs and design innovative solutions that create ongoing value and drive meaningful retention
- You will support the strategy, execution, and continuous improvement of Maven’s claims and reimbursement processes, helping ensure accurate, timely, and scalable experiences for members, providers, and operations teams. You’ll partner closely with Product, Engineering, Operations, Finance, and external partners to streamline workflows, reduce manual effort, and improve reliability across claims intake, adjudication, and payment
- In this role, you’ll help translate complex operational and regulatory requirements into clear product requirements, support experimentation and iteration, and contribute to building a more efficient, trusted claims platform as Maven scales
- Identity key product opportunities and act as the primary driver for vision, strategy, and investment for content & community, in alignment with the broader organization and company goals
- Lead, support, and partner with your pod and cross-functional partners to build a best-in-class experience for Maven members
- Define, track, and deliver on core product success measures, pod KPIs, and hypotheses to support company OKRs
- Use data and insights, including product analytics, market research, user research, and business needs, to inform product work and prioritization
- Drive experimentation plans and new learnings across 0-1 and .1-1 spaces, like support groups, forums, homepage, and content discovery & interaction
- Build for the long term - design and deliver features and systems that scale to support our business’ growth
- Become an expert in the members’ experiences, becoming a champion of their needs and journey within the experience, driving member engagement and qualitative outcomes throughout a member’s journey
- Mentor and support broader product team and improve on product best practices at Maven
Our take
Maven is a virtual care provider that is particularly focused on delivering better outcomes for women. Its digital health model is intended to make healthcare services more accessible, supporting those that have been marginalized by the traditional healthcare system.
The company's online pregnancy, fertility and pregnancy clinic gives its users access to holistic care. As part of the burgeoning digital health market, Maven is not without competitors, but where it stands out is in focussing on underserved groups.
Maven has received significant funding and continues to expand its services, for example into the treatment of postnatal depression and the earlier identification of pregnancy risks. As the company grows, it will continue to focus on enhancing its cultural flexibility as it expands support networks across all stages of family and reproductive life.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 10 rounds)
Oct 2024
$125m
SERIES F
Nov 2022
$90m
SERIES E
Total funding: $427.8m
Company benefits
- Maven for Mavens: access to the full platform and specialists, including care for everything from mental health, reproductive health, family planning, pediatrics
- Whole-self care through wellness partnerships
- Weekly breakfast, lunch, and get-togethers
- 16 weeks 100% paid parental leave, flexible time upon return, and $1.5K/mo for 2 months, new parent stipend (for Mavens who've been with us at least six months)
- Annual professional development stipend and access to a personal career coach through Maven
- 401K matching for US-based employees (immediately vesting)
Company HQ
Hudson Square, New York, NY
Leadership
Kate Ryder
(CEO)Prior to founding Maven in 2014, Kate worked in venture capital and as a journalist, writing for the Economist from Southeast Asia, New York and London and for the New Yorker.
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