Senior Design Manager, Superhuman

$200-235k

+ Company stock options

Senior and Expert level
Remote from Canada, US
Superhuman

Speedy email experience

Open for applications

Superhuman

Speedy email experience

101-200 employees

B2BArtificial IntelligenceCommunicationSaaSAutomation

Open for applications

$200-235k

+ Company stock options

Senior and Expert level
Remote from Canada, US

101-200 employees

B2BArtificial IntelligenceCommunicationSaaSAutomation

Company mission

To provide the fastest email client in the world.

Role

Who you are

  • Experience: You have 8+ years of experience in consumer-facing technology companies or startups, with 3 years of experience leading and managing design teams
  • Leadership: You have a track record of leading and developing high-performing, inclusive, and mission-driven design teams. Building a culture of inclusion is not an afterthought. It’s the first thing you champion as a project leader, people manager, and teammate, and are comfortable leading through an inclusive lens
  • Expertise: You have a demonstrated mastery of product design, prototyping, visual design, interaction design, typography, and layout & visual hierarchy, with an ability to coach and elevate others' craft through thoughtful mentorship
  • Vision: You have led the design strategy of a product, turning long-term objectives into initiatives that you and your teams successfully executed against
  • Curiosity: You love exploring new and existing paradigms to add to your repertoire of ideas and solutions. You are exceptionally curious about technology, design, product, and people. You never feel done learning your craft
  • Innovation: You thrive in ambiguity and are excited by the opportunity to design processes that can help you understand, iterate, and validate your design intuition and ideas
  • Delight & Empathy: You understand human behavior and develop targeted strategies with this in mind. You enjoy creating delight and moments of pleasant surprise
  • Excellent Communicator: You're able to distill complexity into clear and concise messaging. You’re effective across various mediums and are excellent at working in a remote-first environment
  • Location: We're open to you joining us in our San Francisco office or from a home office anywhere in North or South America

What the job involves

  • We’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too
  • As a Senior Design Manager at Superhuman, you will lead and mentor our product design team, guiding the creation of delightful and remarkable user experiences
  • You will be responsible for design operations and strategy, fostering collaboration, and ensuring that our design output aligns with Superhuman's high standards of quality and innovation
  • Build and manage a high-performing design team through mentorship, coaching, and clear goal-setting to drive both individual and collective growth
  • Partner with Product and Engineering leadership to plan resources, establish milestones, and ensure smooth delivery of design work across projects
  • Drive design quality and innovation by establishing robust review processes, feedback mechanisms, and design tooling infrastructure
  • Create and champion point-of-views on resolving UX debt and identifying opportunities for design innovation across products
  • Lead the planning and execution of discovery projects to develop new features and design directions, while de-risking design complexities
  • Guide the team in elevating their craft across UI/UX design, visual design, and product copy through hands-on mentorship and structured training
  • Develop and implement day-to-day design management processes and enablement tools to facilitate efficient, high-quality design work
  • Foster a team culture that embraces extraordinary quality, remarkable attention to detail, and continuous innovation
  • Provide strategic design leadership in project execution, from conception through launch, ensuring alignment with company principles and quality standards
  • Build strong partnerships across Product, Engineering, and senior leadership to influence product strategy and champion design excellence

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Insights

Top investors

37% employee growth in 12 months

Company

Company benefits

  • Friday wins: a weekly event where entire teams gather to share what they have accomplished during that week
  • Super buddies: in your first week you are paired with an experienced team member outside your team to help you settle and show you the ropes
  • Lunch roulette: Every Wednesday, teams are split into random groups of two or three to grab lunch outside the office
  • 401k
  • Flexible parental leave
  • $3000 per year towards your professional development
  • Allyship education program to help build your best self
  • Custom MacBook Pro
  • $3000 budget for workstation setup
  • All your lunches catered or expensed
  • Flexible spending accounts for commuter costs, dependent care, and healthcare expenses
  • Work from home opportunities
  • Health insurance

Funding (2 rounds)

Aug 2021

$75m

SERIES C

May 2019

$37.4m

SERIES B

Total funding: $112.4m

Our take

We spend a staggering upwards of 3 hours a day buried in our emails. The majority of us are used to legacy giants like Gmail or even Hotmail. Superhuman recognizes that our email UX could just be a lot more beautiful and efficient, and have integrated smart features like “unsend” so we never have to suffer the embarrassment of another typo.

Although standing out in a market of free services (they charge a $30 per month fee), Superhuman commanded a waiting list of over 250,000 during its beta testing phase.

With more than $100 million in overall funding from firms like Andreessen Horowitz and First Round Capital, Superhuman is setting trends in emerging enterprise software with both its design and go-to-market strategy. They’ve managed to steal an audience from the big players by giving users something beautiful and more streamlined to work with. Its 2024-released feature is a testament to this, which generates instant reply suggestions for emails that are smart, context-aware and efficient.

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Steph

Company Specialist at Welcome to the Jungle