Senior Product Manager, Back Market
AI Core
Online marketplace for refurbished electronics
Be an early applicant
Online marketplace for refurbished electronics
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To do more with what we already have.
Role
Who you are
- 4+ years of product management experience with a focus on data science
- Demonstrated success launching high-impact features
- Strong expertise as a AI/Data Science product manager: you've led teams of data scientists and ML engineers, and are proficient in SQL and Tableau
- Fluent English speaker
- User-centric thinking: You deeply empathize with our users and are passionate about solving their problems
- Impact and Data driven decision making: You leverage data to define North Star metrics, validate hypotheses, and prioritize work that delivers real business value
- Strong communication: You can articulate your vision clearly to engineers, data scientists and business stakeholders
- Collaborative leadership: You use soft power to bring people along, build consensus, and drive results through influence
- Enablement mindset: You're passionate about empowering others, sharing knowledge, and building capabilities across teams
What the job involves
- We're looking for a Senior/Staff AI Product Manager to join the AI Core squad and help shape the future of AI at Back Market
- You’ll own the AI Product vision and roadmap, working closely with other tribes (Customer Journey, Finance, Care,...) and balancing two critical responsibilities: building innovative AI features and accelerating AI adoption company-wide
- You will also be the Product Manager responsible for the Customer fraud stream, a cross-functional initiative that involves both AI and Identity/Security squads
- You'll be at the heart of innovative, cross-functional projects with significant autonomy and high visibility
- Conduct discovery and collaborate with our customers and with refurbishers to identify pain points, opportunities, and areas for innovation
- Drive the development and launch of high-impact AI features (e.g., AI Shopping Assistant, Customer Fraud Detection, advanced predictions, new AI use cases)
- Collaborate closely with a team of Data Scientists and Machine Learning engineers to align on priorities and deliver features
- Incubate exploratory AI projects and advanced R&D initiatives with high potential value
- Define the product vision and roadmap in collaboration with engineering, data and business partners
- Lead company-wide AI adoption initiatives, to accelerate AI integration across teams
- Provide expert consulting to product teams, helping them identify AI opportunities and build solutions autonomously
- Grow and nurture the AI community at Back Market through training, knowledge sharing, and collaboration
- Manage and drive adoption of AI productivity platforms like Dust
Our take
At a time when new smartphones launch frequently but with fewer new features and when individuals want to contribute to sustainability and the circular economy, Back Market is setting out to provide customers with a viable option of purchasing refurbished electronics goods.
The vision of the company is to become the default choice when it comes to electronics purchases, irrespective of the customers' budget. In order to materialise this vision, Back Market guarantees that all the devices sold on its platform are 100% functional. The company screens sellers before allowing them to join its platform and it monitors their performance in real-time by collecting detailed customer feedback. By doing this, it hopes to restore trust in refurbished devices and to make sustainability an easy, safe, and affordable choice.
Back Market operates in 17 counties and has a client roster that includes Netflix, Disney, BBC, Sony, and Apple. The company has also raised over $1 billion in capital, which has been invested in expansion across new and current markets. And with the recommerce market only growing, Back Market has a lot of room for exciting future growth.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Company HQ
Beaubourg, Paris, France
Leadership
Thibaud Hug de Larauze
(Co-Founder & CEO)Previously a Logistic Export Assistant at Devanlay Lacoste and an Account Manager at Neteven.
Amandine Durr
(CPO)Amandine joined Back Market in 2021 as CPO. Prior to this, they were a Product Director at ManoMano, a Senior Innovation product Manager at Kering, and CPO/CEO and Head of Product at We Are TV.
Clément Petit
(CFO)Previously spent nearly 3 years at Veepee, initially joining as a Financial Director before becoming CFO of France then later Group CFO. Prior to that, they spent 4 years at Elanco in Financial roles.
Dawn Baker
(CTO)Dawn joined Back Market in 2022 as Senior VP of Engineering, becoming CTO in 2023. Prior to this, they worked at Google as a Senior Director of Engineering, at Fitbit as the VP of Software Engineering, and at LinkedIn as a Senior Manager of Site Reliability Engineering.
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