Business Operations Lead, Harvey

• 5-10 years of relevant work experience in strategy & execution roles, e.g., business operations, strategy & operations, management consulting, product management, entrepreneurship, investing / investment banking
• Excellent problem-solving skills and foundation to deliver high quality strategic & analytical work
• Track record of results and capacity to build & to execute, e.g., roll up sleeves, drive outcomes, shape an emerging function, tolerate ambiguity
• Strong communication (both written & verbal), collaboration, and project management skills
• Low ego and high sense of ownership
• Proficiency in or willingness to learn SQL

Desirable

• As a Business Operations Lead at Harvey, you will have a broad mandate and play a critical role in driving Harvey’s growth
• Your scope will include driving high-impact initiatives, shaping strategic decision-making, and facilitating the rhythm of the business
• This role will be the second individual contributor on the team and report to Harvey’s Chief Business Officer, collaborating closely with senior company leaders and cross-functional teammates across the business (e.g., GTM, RevOps, Product, Finance, Analytics)
• This role offers the opportunity to remain broad or deepen into a specialization over time
• Translate company strategy into execution by identifying, prioritizing, and mobilizing key initiatives
• Own high-impact, cross-functional initiatives from inception to completion that move the needle for Harvey’s near-term and long-term growth
• Examples include: segment acceleration, new segment expansion, customer return on investment definition
• Influence Harvey’s decision-making by generating insights through research & analysis, writing proposals & recommendations, and driving alignment
• Facilitate our company’s operating rhythm by designing and implementing planning and review cycles (e.g., OKRs, business reviews)
• Depending on business priorities and needs, you may also:
• Incubate new sub-functions and business processes
• Upgrade our business intelligence (e.g., KPIs, dashboards, reports)