Solutions Engineer, Axios HQ

$75-90k

Salary dependent on location + Equity

TypeScript

JavaScript

Junior, Mid and Senior level

Remote from US

More information about location

Internal communications software

Job no longer available

Internal communications software

101-200 employees

B2BEnterpriseInternal toolsContentAnalyticsCommunicationMachine LearningSaaS

Job no longer available

$75-90k

Salary dependent on location + Equity

TypeScript

JavaScript

Junior, Mid and Senior level

Remote from US

More information about location

101-200 employees

B2BEnterpriseInternal toolsContentAnalyticsCommunicationMachine LearningSaaS

Company mission

To align organizations by elevating and enhancing the communications that matter.

Job

Company

Role

Who you are

Track record of providing great customer experiences
Passion for problem-solving
Highly collaborative attitude and comfortable working with cross-functional colleagues at all levels
Strong empathy for user experience
Experience with Javascript/TypeScript
Previous technical experience designing and implementing software solutions is a plus

What the job involves

Our Solutions Engineer will play an integral role driving the vision for Axios HQ
Engage with customers in a technical capacity to help them get the most value out of Axios HQ
Troubleshoot open issues for customers in collaboration with our Account Management team and Engineering team
Deeply understand the HQ product from a user and engineering perspective
Triage incoming requests, find workarounds, and identify root causes
Review and prioritize issues with the engineering team
Contribute to internal tooling around customer support

Our take

Axios HQ, originally the software division of the news company, Axios, became an independent entity following Axios's acquisition by Cox Enterprise in 2022. The company offer a platform that applies Axios's "Smart Brevity" writing style to enhance internal communications for organizations. Features include writing templates, machine learning-driven style and phrasing suggestions, and analytics to track engagement.

In December 2024, Axios HQ expanded its capabilities by acquiring Mixing Board,a community of communications, brand, and marketing leaders. This acquisition was an exciting move for the company and aims to enhance Axios HQ's offerings and strengthen its position in the communications industry.

Freddie

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 3 rounds)

Dec 2019

$27m

SERIES C

Nov 2017

$20m

SERIES B

Total funding: $57m

Company benefits

Health insurance
Primary caregiver 12-week paid leave
401K, plus company match
Tele-mental health services
Generous vacation policy, plus company holidays
Monthly work-from-home stipend
Company equity
Annual learning and development stipend

Company HQ

Court House, Arlington, VA

Leadership

Roy Schwartz

(CEO)

Spent time as a partner at The Gallup Organization, then as VP and ultimately CRO of Politico. Is also President of Axios.

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