Director of Sales Engineering, Pendo

• An exceptional candidate would possess a results-driven mindset, emphasizing collaboration and empathy as a servant leader
• 10+ years SE experience selling technical products to large enterprise customers
• 5+ years experience managing sales engineering teams, ideally in a second line management role
• Proven track record of building and leading successful sales engineering teams by using excellent communication, presentation, and interpersonal skills
• Track record of success at high-growth companies with a focus on both innovation as well as process adherence
• Experience working with MEDDICC, Command of the Message, and building sales engineering teams to deliver on these frameworks, e.g. value-based demos, well-scoped proofs of value, building/running sales engineering playbooks
• Prior experience working with or troubleshooting web (HTML, CSS, Javascript, REST APIs)
• History of entering new markets, being scrappy, and being adaptable as strategies shift
• And desire to build upon Pendo’s already strong success in EMEA

Desirable

• Reporting to the Global Vice President of Sales Engineering, you will be tasked to hire, coach and lead a team of sales engineers supporting the EMEA region
• In addition to leading a team of sales engineers, you will be a collaborative partner to sales leaders and sellers to solve problems and maintain a healthy, productive relationship between sales and sales engineering
• You will play a strategic role in developing and executing sales strategies to win business and build long-term customer relationships
• You will also be a key cross-functional touchpoint for product, marketing and other areas of the business needing your team's support
• You’ll also be expected to help build a fun, productive and team-based culture
• Lead, mentor, and develop a team of sales engineers, providing guidance on technical presentations, demonstrations, and customer engagements
• Set clear goals and objectives for the sales engineering team, ensuring alignment with the overall sales strategy and business objectives
• Own your team’s leading and lagging performance indicators to identify risks, trends and areas of improvement
• Foster a collaborative and innovative team culture that prioritizes continuous learning and professional development
• Partner with sales leaders and reps to drive quota attainment, execution of strategies and ensure the needs of the field are met
• Inspect, advise and participate in deals when appropriate, including technical and strategic problem solving
• Hire and onboard new team members. Coach, grow and develop your team's skills through listening and coaching
• Assess individual performance and mentor your team on career growth
• Run and assist in driving company and cross-functional initiatives