Solutions Engineer, Fonoa
$185-230k
+ Commission + Equity
Tax automation for the internet economy
Open for applications
Tax automation for the internet economy
101-200 employees
Open for applications
$185-230k
+ Commission + Equity
101-200 employees
Company mission
To eliminate the manual work when dealing with taxes on online transactions.
Role
Who you are
- Professional proficiency in English (written and spoken)
- 4+ years of experience in a Sales Engineering, Solutions Engineering, Pre-Sales, or similar customer-facing technical role
- Demonstrated ability to work directly with customers to understand business needs and technical requirements
- Experience collaborating cross-functionally with Product, Engineering, and Sales teams
- Ability to explain technical products and concepts to both technical and non-technical audiences, including clients and internal stakeholders
- Experience presenting and communicating to C-suite executives in partnership with Sales or Account teams
- Demonstrated ability to operate effectively in complex or evolving problem spaces, including unfamiliar domains such as tax, compliance, or FinTech
- Ability to prioritize customer needs while balancing product capabilities and company goals
- Practical Knowledge of RESTful APIs and Webhooks
Desirable
- Experience working in a high-growth startup or scaling B2B SaaS environment
- Background in technical consulting, implementation, or developer support roles
- Experience in low code/no-code and software development concepts
What the job involves
- As a Solutions Engineer at Fonoa, you will collaborate with leading global enterprises and work cross-functionally to identify and solve complex customer challenges
- You will lead technical engagements, leveraging your discovery expertise to design and implement high-value solutions tailored to our clients' needs
- In partnership with our sales team, you will ensure the delivery of impactful and effective solutions, driving success for both our customers and Fonoa
- Our products:
- We have a suite of API and UI products that automate tax-related workflows for any internet company. Those products are Lookup, Tax, Returns, Data sharing and E-Invoicing
- We may expand our coverage to serve our core offering
- As a Solutions Engineer, API documentation is important when considering a new career move. Thanks to the API docs, you can learn about how our API works and how it is structured
- Partner with our Sales team to articulate the Fonoa value proposition, vision and strategy to customers
- Create and deliver product and technical presentations to new and existing customers
- Qualify sales opportunities through technical discovery based on needs and problems with customers
- Be an expert in Fonoa’s API capabilities, advocate for improvements and influence the product roadmap with internal product teams to solve business challenges
- Drive technical discussions with customers, answering questions and providing guidance on technical features and integration
- Own technical scoping, gap analysis and technical implementation plans
- Identify opportunities for process improvements and innovation within the organisation
- You are comfortable supporting customers on technical issues where necessary
- You are extremely organised and apply a methodical approach to delivery
Our take
It's never been simpler to set up a business online. Tools like Stripe, Intercom, and Twilio have enabled entrepreneurs to sell to millions of consumers and businesses across borders. But managing tax compliance remains a minefield that gets even more intense as companies grow and scale internationally.
Fonoa removes the challenge of managing indirect taxes from the everyday business of digital-native companies, with a suite of plug-and-play products that make up its global tax compliance platform. Since launching in 2018, the company has expanded its product suite heavily and secured big-name clients such as Booking.com, Spotify, Teachable, Uber and Zoom.
With strong funding under its belt, Fonoa has continued to develop towards becoming a fully international player offering services on a global scale. The company is focusing on a full tax stack approach for growth, prioritising technology to suit the digital business models of today. Through this, the company is well-poised to tackle an almost unending market that has catapulted other startups to Unicorn status.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
196% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jul 2022
$60m
SERIES B
Nov 2021
$20.5m
SERIES A
Total funding: $85m
Company benefits
- Freedom to work fully remote: You choose the location, we are flexible
- We provide all the necessary equipment: Fully equipped tech gear and whatever you need for your ideal office workspace
- 25 days annual leave, plus bank holidays in your local country
- We provide access to any learning courses, certifications, and tools through the world’s leading learning platforms
- Bi-weekly paid lunch: We come online together on Fridays
- Access to co-working hubs: You choose how to run your schedule
- Flexibility and efficiency: We like writing to communicate when meetings are pointless, and meet when it matters
- We host bi-annual company off-sites along with individual team off-sites up to twice a year
- We also have a Book Club, as a group, we choose what we read and then discuss it during a fortnightly morning huddle enjoying our breakfast, and coffee
Company HQ
North City, Dublin, Ireland
Leadership
Davor Tremac
(CEO)Prior to Fonoa, Davor was a GM at Uber for Southeastern Europe for 4 years, worked in consulting with McKinsey for a decade, and founded a VC-backed startup, Gourmeo.
Filip Sturman
(Co-Founder & COO)Former CPO of the company. Before Fonoa, was a business operator at Uber, Uber Eats, and Trivago between Croatia, Spain, and Germany.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 18 more jobs at Fonoa