Customer Solutions Engineer, Checkly

$149-207k

OTE

Offers commission and equity. OTE consists of 70% base + 30% commission

JavaScript

Node.js

Mid and Senior level

Remote from US

More information about location

Monitoring and testing platform for DevOps teams

Job no longer available

Monitoring and testing platform for DevOps teams

21-100 employees

B2BAnalyticsSaaSAPIDevOpsAutomation

Job no longer available

$149-207k

OTE

Offers commission and equity. OTE consists of 70% base + 30% commission

JavaScript

Node.js

Mid and Senior level

Remote from US

More information about location

21-100 employees

B2BAnalyticsSaaSAPIDevOpsAutomation

Company mission

To create the best active monitoring platform for developers. A platform that makes reliability delightful.

Job

Company

Role

Who you are

Strong technical skills that allow you to read, write and debug code (Javascript/Node.js preferred)
Ability to be autonomous and self-motivated in a remote-first work environment, while you also enjoy getting to know your colleagues and helping others
Exceptional empathy and curiosity. You love working with customers and take pride in seeing them succeed
Proactive and ownership-oriented mindset to help build long-lasting partnerships with Checkly’s customers
Relevant experience working in a Solutions Engineering role, ideally in dev-tools SaaS environment
Excellent spoken and written English skills
Based in the US: ET, CT or MT
If this sounds interesting, please apply! Studies by several different sources have shown that on average men will apply for a job if they meet 60% of the application requirements. Women, non-binary people and POC will seek to match a much higher percentage of requirements before applying. If you're not sure you're the right fit, apply anyway and let us know what you bring to the table. We'd love to hear from you!

What the job involves

We're looking for a Customer Solutions Engineer to ensure our customers get the best out of Checkly. You will be part of the Checkly Customer Organization and will report to Tony, our VP of Sales
You will become an expert on Checkly and the Monitoring space, helping drive the Monitoring as Code revolution
You will work with customers during the different stages across pre- and post-sales
You will assist prospects with the technical evaluation of Checkly, from first demo to the successful implementation of Checkly. You will own this process
You will speak with our customers directly and share your learnings with Product and Engineering, helping shape Checkly
You will assist in continuously improving technical documentation, processes and policies
During your onboarding you will be involved in our Customer Support to learn our platform inside out and understand our customers. After that, you will chip in Support when needed from time to time

Our take

DevOps introduced more automation to the software development process and lifecycle, allowing new applications to be on the market at a quicker pace. But with progress comes changes and new requirements for developing, testing, and deploying applications, thus requiring transformation for modern monitoring systems.

Checkly is an active monitoring platform designed for developers. The API is programmable, flexible, and works well with JavaScript. Checkly allows cross-functional DevOps and engineering teams to run deep API monitoring and Javascript-powered flexible frontend tests across 20+ global data center locations.

The transaction monitoring tool makes it easy to regularly test interactions with front-end websites without having to actually write any code. Pricing for its services starts at $7 per month for individual developers, with plans for small teams starting at $29 per month. Looking ahead, funding will be used to expand Checkly’s engineering team and build out its platform.

Kirsty

Company Specialist at Welcome to the Jungle

Company

Funding (last 2 of 3 rounds)

Jul 2024

$20m

SERIES B

Jun 2021

$10m

SERIES A

Total funding: $32.3m

Company benefits

Competitive salary & stock options
$1,000 learning & visiting budget
27 days of vacation & local public holidays
Inclusive health package
Home office setup
Work remotely
Team retreats
Paid sick leave
Employment & contractor options
Inclusive paid parental leave

Company HQ

Friedrichshain, Berlin, Germany

Leadership

Hannes Lenke

(CEO & Co-Founder)

Hannes started his career as a software developer and is an experienced entrepreneur and tech leader. Hannes has experience as a consultant before he founded his first company. Hannes co-founded Checkly in 2018.

Tim Nolet

(Co-Founder)

Tim has 20 years experience in enterprise and Java. Tim originally studied to be an art historian. Tim founded Checkly in 2018.

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