Senior Project Manager, Vonage
Cloud-based communications APIs
Posted today
Cloud-based communications APIs
1001+ employees
Posted today
1001+ employees
Company mission
To make communications more flexible, intelligent, and personal to help enterprises stay ahead.
Role
Who you are
- This individual must be comfortable navigating both technical and business environments, stepping into varied and dynamic initiatives to synchronize teams, maintain focus on business outcomes, and ensure seamless execution.
- The ideal candidate is versatile, persistent, and solutions-driven, while engaging stakeholders at all levels
- Proven ability to work across a variety of teams and subject matter areas including both technical and business teams
- Strong ability to synthesize and communicate complex topics in a clear, concise manner for executives
- Persistent and results-driven approach, ensuring accountability and execution
- Experience coordinating fast-moving initiatives in a dynamic, high-growth environment
- Experience with agile, waterfall, and hybrid project management methodologies
- Proficiency in Google or Microsoft Workspaces
- Proficiency in Jira, Mondays or similar project management tools
- Strong problem-solving skills, with a focus on driving outcomes and removing obstacles
- PMP, Agile certifications are a plus
- Fluent English speaking and writing skills
- Experience with a leading consulting practice is a plus
- Bachelor’s Degree in Business, Technology, or a related field
- 5+ years of project management experience, driving execution for high-impact, cross-functional initiatives
What the job involves
- The Project Manager will play a critical role in coordinating and driving execution of large and mid-scale, cross-functional initiatives throughout Customer Success.
- This role will partner with Initiative Owners to ensure alignment, remove roadblocks, and drive forward progress
- Partner with Initiative Owners to coordinate and support end-to-end execution of strategic and tactical initiatives
- Ensure alignment between business objectives and execution strategies, working across a variety of teams including both technical and business teams
- Act as a central point of coordination, tracking progress, identifying risks, and ensuring initiatives stay on schedule
- Facilitate collaboration across teams to drive effective cross-functional execution
- Provide structured oversight, ensuring clear roles, responsibilities,and accountability for key deliverables
- Identify, mitigate, and escalate risks, dependencies, and roadblocks that could impact delivery
- Deliver clear, executive-level updates, distilling complex details into concise, action-oriented insights
- Establish best practices for initiative execution, contributing to continuous improvement across the team
- Demonstrate professional persistence, ensuring sustained focus, problem-solving, and forward momentum in the face of challenges
Our take
According to Vonage, technology should make business communication easier, but it currently makes it more complicated due to the various communication platforms that users need to spend time learning how to use. Moreover, users often realize that the platform is not the right choice for them after wasting a lot of time understanding how to navigate it. Vonage aims to change this by providing enterprises with a flexible cloud communications platform that simplifies business communication.
Vonage offers a unified communications solution that is easy to understand and use every day. The platform integrates communication via voice, messaging, video, and data and gives clients the flexibility to choose from a wide range of tools and integrations or to create new ones using Vonage's APIs.
Following its acquisition by Ericsson - a multinational networking and telecommunications company - Vonage has been focused on expanding its presence in wireless enterprises and broadening its global offerings. As part of this, it recently announced a collaboration with AWS, to integrate Amazon Nova Sonic with the Vonage Voice API. This collaboration further strengthens Vonage;'s position in the rapidly growing AI-driven communications market and lays the groundwork for accelerated innovation and global growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Aug 2005
$200m
SERIES E
Aug 2004
$105m
SERIES D
Total funding: $372m
Company benefits
- Medical, Dental, & Vision Coverage
- Paid Time Off
- Tution Reimbursement
- Retirement Plan
- Maternity/Paternity Leave
- Health Savings Account
- Legal Plan
- Auto, Home, & Pert Insurance
- And More!
Company HQ
Holmdel, NJ
Leadership
Niklas Heuveldop
(CEO)Niklas has been part of Ericsson since 2005, joining as a VP of Sales American Business Unit Networks. Since then, he has held numerous roles and became the CEO of Vonage and Head of Business Global Communication Platforms in 2024.
Pam Hehn Schroeder
(CFO)Pam has been part of Ericsson since 2001, joining as a Finance Leader, REgions, Broadband & Media Accounts. Since then, she has held a number of roles and became CFO of Vonage in 2024.
Neelam Sandhu
(CMO)Neelam joined Vonage as CMO in 2025. Prior to this, she spent 15 years at BlackBerry as CMO and CCO.
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