Software Engineer, Vivid Seats
$100-125k
Salary benchmarked on USD rates and may differ on location + Bonus
Ticket exchange and resale platform
Open for applications
Ticket exchange and resale platform
501-1000 employees
Open for applications
$100-125k
Salary benchmarked on USD rates and may differ on location + Bonus
501-1000 employees
Company mission
To empower every fan to get to the live events that shape their most vivid moments and memories.
Role
Who you are
- 4+ years of professional software engineering experience, preferably in backend or distributed systems
- Strong Java experience; Spring Boot experience is highly preferred
- Experience building REST APIs, event-driven services, or asynchronous consumers/producers
- Familiarity with relational databases and data-access patterns; MyBatis or similar experience is a plus
- Experience with automated testing, integration testing, CI/CD, and production debugging
- Comfort working with payment, ordering, accounting, tax, fraud, or customer-service systems
- Ability to reason about correctness, idempotency, failure handling, retries, reconciliation, and auditability in transaction-heavy systems
- Strong written and interpersonal communication skills to document and share team best practices across the department
- Exposure to design systems and a/b testing
- A proactive mindset toward embracing, experimenting, and integrating AI tools to drive efficiency, elevate your work, and contribute to a culture of innovation
- We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification
What the job involves
- As a Software Engineer (Orders), you will build and support systems responsible for the acquisition of multi-million dollar monthly revenue
- You will work on the latest technology stack and make decisions which will directly impact the final product
- Following software development best practices, you’ll be responsible for developing solutions that scale to the needs of our customers
- Help lead direction of the technology systems powering our ticket marketplace offerings
- Develop experiments and innovative solutions that give Vivid Seats a competitive advantage, encourage team members, and champion technology improvements for your team
- Work cross-functionally with other development teams and business stakeholders to deliver impact iteratively
- Tackle some of the most difficult challenges scaling an e-commerce marketplace by developing creative algorithms and features that maximize value and efficiency across the organization
- Collaborate to develop and maintain best practices across the software development lifecycle
- Mentor other engineers through pairing, code reviews, and tech talks
- 30 days in
- Complete new hire orientation, gaining the resources you need to be successful
- Learn how ticket marketplaces operate and how you’ll contribute to providing great experiences for our customers
- Acclimate to team and company norms, business objectives, and Vivid Seats values
- Develop basic understanding of applications, tech stack, and development process
- Deploy and make changes to our production systems
- 90 days in
- Contribute to our processes, methods, or technologies to support overall business goals and drive team efficiencies
- Contribute to team planning, estimations, and design sessions
- Apply a solid understanding of our business goals and our system architecture to your everyday decision making
- Leverage a mindset of continuous experimentation to help with team efficiency
- Work with cross-functional stakeholders to decompose and iteratively deliver business objectives
- Produce and deliver clean, quality code that drives team and company tech goals forward
- 180 days in
- Leverage application observability tools to know about problems before our users
- Have self-sufficiency in all applications touched by the team
- Proactively engage in continuous learning in order to advance skill sets necessary for team goals
- Identify areas of opportunity within our systems, come up with a plan to improve them, ship them, and share results and impact
- Own a career growth plan developed in partnership with your manager, and work towards it
Our take
Founded in 2001, Vivid Seats is one of the leading online ticket marketplaces. The event tickets market is one of the biggest out there, expected to reach almost $85 billion by 2027, and the company has secured its place within it with partnerships with big players like ESPN, RollingStone, and the NBA.
The company's strategy has so far been based on massive public exposure through heavy spending on digital advertising, which has brought it great success to date. Its connects millions of buyers with thousands of ticket sellers each year, covering hundreds of thousands of different events.
Vivid Seats boasts high revenues and sustained growth, and went public in 2021. Following its listing on the NASDAQ, the company has been focusing on expanding operations and broadening its tech capabilities. A recent development is the company's Vivid Picks app, which combines live event and gaming experiences to target changing trends in the events ticket space.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
42% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2014
$5.2m
SERIES A
Mar 2012
$3.9m
ANGEL
Total funding: $9.7m
Company benefits
- The Basics: We’ve got you covered with a variety of health, dental and vision packages to meet your needs: BCBS PPO, HSA and HMO plans, mental health and telehealth programs.
- Your Future: We care about what’s ahead for you. From competitive retirement and savings programs, to continuing education opportunities, and rewarding performance incentives, our goal is to grow your future in meaningful and sustainable ways.
- Recharge: We know employees who refresh, restore, and take time for life’s significant moments enjoy their work and are more productive. PTO, mental health days, and maternity/paternity policies give you the flexibility to make the most of your planned time off.
- Winning Together: We celebrate wins and stay connected as a team. Our teams are recognized in company-wide town-halls, hackathons, and product demos and enjoy in-office happy hours, holiday and summer events, and company sponsored sports leagues and competitions.
- Health = Happy: We are committed to a healthy lifestyle. We cover gym membership fees, host wellness weeks, provide plenty of nutritious snacks, cater smart choice lunches, provide access to on-site treadmill desks, bike storage, fitness classes, and inspiring office spaces where mindfulness can thrive.
- Convenient: We make work a little easier, providing hybrid working arrangements at accessible office locations. When you are in the office, you’ll have the tools (company provided laptops, monitors, software), room for ideas (open floorplan with plenty of meeting rooms, quiet areas, and whiteboards), and coffee. We’re talking good coffee.
Company HQ
West Loop Gate, Chicago, IL
Leadership
Stan Chia
(CEO)Board Director at 1871, and Board Member at the Georgia Institute of Technology. Former COO of GrubHub.
Salary benchmarks
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