Senior Manager of Creative Operations, HoneyBook
$120-140k
2-3 days a week in office
Business management platform for Independents
Be an early applicant
Business management platform for Independents
201-500 employees
Be an early applicant
$120-140k
2-3 days a week in office
201-500 employees
Company mission
To make it easier to run an independent business and live a life filled with passion and purpose.
Role
Who you are
- A strategic thinker with strong operational skills, capable of translating creative vision into executable plans
- Proven ability to manage complex, multi-channel creative projects from concept to completion, while ensuring that all deliverables, dependencies, timelines, and budgets are understood
- Experience in leading and mentoring creative ops and production teams, fostering innovation and excellence
- Deep understanding of creative processes, design principles, and marketing strategies
- Excellent project management skills, including the ability to lead team status meetings, develop schedules, manage budgets, and track progress
- Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders, anticipate team needs, and proactively manage up and sideways; Should excel at key stakeholder management
- A data-driven approach to decision-making, with a focus on continuous process improvement (and a love for strong creative briefs!)
- Adaptability and resilience in a fast-paced, dynamic environment
- Experience working with SMB or consumer brands, understanding social trends and movements
- A passion for the craft of brand storytelling and advertising, combined with a keen eye for operational efficiency
- 8+ years of experience in creative operations, project management, or production roles within marketing, advertising, or tech industries; Experience working in-house for a high-growth tech company is preferred
- 5+ years of experience in people management and team leadership
- Excellent project management skills with experience in managing complex, multi-channel creative initiatives
- Proficiency in project management tools, creative software, and collaboration platforms (e.g., Adobe Creative Suite, Notion, Figma, GSuite, Slack)
- Experience with budget management and resource allocation in creative environments
- Deep understanding of the creative development process (digital, editorial, advertising, marketing, social, etc.) and its critical dependencies
- Knowledge of iterative design systems and their implementation across various marketing channels
- Highly collaborative, resourceful, and motivated, the ideal candidate is a self-starter who proactively moves projects forward
- Excellent presentation, interpersonal, and communication skills; must be able to articulate, document, and present the status of a project and the key dependencies to get it to completion
- Existing relationships with world-class agencies, freelancers, and vendors
- Abnormally well organized, with strong attention to detail
- A love for the craft of brand storytelling and advertising, in all forms—all standing on a solid, fundamental foundation: great design
- A trained eye for aesthetics, who is also analytical, operationally oriented, and metrics driven
What the job involves
- Reporting directly to the Executive Creative Director, this role combines high-level creative insight with strong operational acumen to ensure the efficient and effective delivery of HoneyBook's creative initiatives across brand, product marketing, performance marketing, and integrated campaigns.
- The Sr. Manager Creative Operations will be instrumental in optimizing workflows, managing resources, budgets and driving operational excellence while maintaining the highest standards of creative quality
- As the Sr. Manager Creative Operations, you'll navigate a fast-paced environment with the steady nerves of an air traffic controller. Your role centers on operational leadership and creative production, managing and empowering team members to produce excellent brand experiences across various platforms.
- Crucially, the Sr. Manager Creative Operations will also play a strategic role in building out a production department and operationalizing the marketing creative department as a whole.
- As your team scales, you’ll be expected to be hands-on too — from developing project plans based on stakeholder briefs and GTM calendars/roadmaps to coordinating contracts and payments for all external creative vendors. Working closely with leadership, the Executive Creative Director, and cross-functional teams, you'll optimize systems and processes to enhance team culture and output.
- You're a detail-oriented problem-solver who can unite diverse contributors to drive success. Passionate about the creative process, you leverage cross-disciplinary skills to deliver outstanding results, always prioritizing the work over ego
- Strategic Operations Management: Collaborate with the Executive Creative Director to translate creative vision into actionable plans. Develop and implement operational strategies aligned with HoneyBook's brand and business objectives
- Creative Project Oversight: Manage the end-to-end production process for marketing creative projects, ensuring high-quality deliverables. Oversee complex, multi-channel creative initiatives from conception to completion
- Team Leadership and Development: Lead and mentor a small team with the opportunity to grow it. Foster a culture of excellence and continuous improvement within the creative operations team
- Cross-Functional Collaboration: Act as a key liaison between the creative team and other cross-functional departments. Ensure seamless communication and alignment across all stakeholders involved in creative projects
- Budget and Resource Management: Oversee project budgets and resource allocation for the creative department. Manage relationships with agencies, freelancers, and vendors while optimizing costs without compromising quality
- Performance Metrics and Reporting: Develop and track key performance indicators (KPIs) for creative operations. Provide regular reports to leadership on team performance, project status, and operational efficiency
- Brand Consistency and Quality Control: Work with the Executive Creative Director to maintain brand integrity across all deliverables. Implement quality control measures to ensure creative output meets HoneyBook's high standards
- Process Improvement: Continuously evaluate and refine creative production processes, tools, and methodologies. Implement solutions to enhance team productivity, creative output, and overall team morale
- Innovation: Stay current with industry trends and best practices in creative production. Introduce innovative approaches to enhance the production process and deliver cutting-edge work
Our take
The self-employed sector is growing quickly, with freelancers now comprising a third of America's workforce. HoneyBook addresses the challenges faced by solo entrepreneurs by offering an all-in-one platform for client communication, invoicing, and booking. it charges a subscription fee and a 3% fee for online transactions.
While competitors like Taver, 17hats, HubSpot Sales Hub, and Calendly offer similar services, HoneyBook stands out by providing an all-in-one platform where users can generate invoices and accept payments seamlessly. this has earned the trust of service providers across the US and Canada, with HoneyBook facilitating over $9B in business bookings.
With the freelance economy in the US projected to encompass 50% of the workforce by 2027, HoneyBook, a unicorn company, is well-positioned for continued growth and success.
Steph
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
51% female employees
29% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2021
$250m
SERIES E
May 2021
$155m
SERIES D
Total funding: $479m
Company benefits
- Medical insurance: We've got you and your family covered - from head to toe
- Parental leave: Welcome in parenthood with paid leave and quality time to spend with your family
- Open PTO: Take a break, hit reset, and come back refreshed
- Equity: Enjoy equity and retirement plans
- Wellness & development budget: Health mind, health body, and health career - it's all possible
- Hybrid workspace: Get office camaraderie or enjoy the flexibility to work wherever you work best
Company values
- People come first: As we explore opportunities and work through challenges
- Raise the bar: We push for greatness - for ourselves and our members
- Keep it real: Authenticity, respect, and transparency are at our core
- Own it: Trust and ownership let us make decisions with confidence
- Love what we do: We love what we do and what we create for our members
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
Dror Shimoni
(Co-Founder & CTO)Worked as a Software Developer for companies including IDE, Matrix, AlSeek, ITG, and Semantinet.
Naama Alon
(Co-Founder)Studied Engineering, Design, and Art at Shankar. Worked as a UX Designer at RED-ID.
Oz Alon
(Co-Founder & CEO)Studied Law & Business at The Interdisciplinary Centre. Interned at Yehuda Raveh & Co. Owner of Backy Bar Ltd.
People progressing
Casey joined HoneyBook in 2020 as an Office Manager and has since been promoted to Talent Coordinator, and Associate Talent Partner and now serves as a UX Research Operations Associate.
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