Product Operations Associate, Prizeout
$80-95k
+ Equity
More information about location
5 days a week in office
Ad-tech turning payments into a tool for customer acquisition
Be an early applicant
Ad-tech turning payments into a tool for customer acquisition
21-100 employees
Be an early applicant
$80-95k
+ Equity
More information about location
5 days a week in office
21-100 employees
Company mission
To connect customers withdrawing money with brands looking to capture their spending.
Role
Who you are
- This role is ideal for someone early in their career who wants broad exposure to product management, operations, growth, and fintech
- We're looking for someone who is highly organized, naturally curious, detail-oriented, and excited by the opportunity to build
- 1-3 years of experience in Product Operations, Product Management, Project Management, Consulting, Customer Experience, Marketing Operations, or a related field
- Strong organizational skills and exceptional attention to detail
- Excellent written and verbal communication skills
- Comfortable managing multiple projects and priorities simultaneously
- Naturally curious and eager to learn how products are built and scaled
- Ability to identify problems, propose solutions, and drive follow-through
- Analytical mindset with proficiency in Excel or Google Sheets
- Experience working with project management tools like Jira, Linear, or Asana, and CRM tools like Braze is a plus
- Familiarity with mobile apps, fintech, SaaS, or consumer products is a plus
- Thrives in fast-paced environments with a high degree of ownership and accountability
- Must be able to work full-time in our NYC office; this is not a remote position
What the job involves
- We're seeking a Product Operations Associate to help drive execution across the CashBack+ Pay business
- This role sits at the intersection of Product, Operations, Marketing, Customer Experience, and Partner Success
- You'll work directly with the Head of Mobile Product & Growth and become a key force multiplier for the team
- From refining product requirements to managing customer feedback, supporting launches, and coordinating partner initiatives, you'll help ensure the product operates smoothly and continues to improve
- You'll wear many hats, solve problems daily, and gain hands-on experience helping scale a rapidly growing consumer product
- The work moves quickly and often requires balancing multiple priorities at once
- Own quality assurance testing and release readiness for new features and product updates across iOS and Android
- Identify, document, prioritize, and track bugs through resolution
- Help refine the product backlog by documenting requirements, writing user stories, and preparing tickets for engineering
- Manage customer experience operations, including feedback analysis, reporting, app store reviews, and escalation management
- Review member feedback to identify trends, opportunities, and product improvements
- Support CRM and lifecycle marketing operations by testing campaigns, reviewing customer journeys, and validating messaging experiences
- Coordinate internal and external communications related to product launches and promotions
- Help manage relationships with credit union champions and key partner stakeholders
- Maintain product documentation, release notes, testing plans, and operational processes
Our take
Performance-based ad tech company Prizeout helps connect brands looking to grow their customer base with companies whose customers need to withdraw funds. With Prizeout, withdrawals are offered in the form of higher-value gift cards for these partner companies. This provides a unique growth engine for brands, as well as a bonus for withdrawing customers.
Prizeout’s strong roster of partnerships demonstrates the broad appeal of its services. The company, for example, expanded into crypto gift cards with RoundlyX, and the Earned Wage Access space with ZayZoon. What's more, it continues to add to the number of brands that offer Prizeout as a cashout service.
This constant expansion provides a necessary boost, as a restricting factor in the appeal of gift cards is how broadly they can be acquired and spent. However, the interest Prizeout has already attracted from these new and fast-developing fintech subsectors is promising, and suggests a bright future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
0% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Mar 2022
$25m
SERIES B
Dec 2020
$6m
SERIES B
Total funding: $37.5m
Company benefits
- Health - We provide comprehensive health, dental, & vision insurance so you can be your best
- Community - Company happy hours, trivia nights, and corn hole tournaments are just a few of our weekly social activities
- Equity - Invest in the company beyond your desk—we offer all employees the potential to hold company equity
- Growth - Our promote-from-within and continuous learning policies mean you grow along with the company
- Time Off - We know you work better when you have time to rest & recuperate so we offer flexible PTO
- Sweet Office Digs - Our modern Flatiron office boasts a kitchen that is always stocked with goodies!
Company HQ
Midtown Manhattan, New York, NY
Leadership
Brendan Grove
(CTO & Co-Founder)Has a background in Mechanical Engineering, and has worked for companies such as Rigaku Raman Technologies and DraftKings.
David Metz
(CEO & Co-Founder)Was a Trader at AMR Capital Trading, and Founder & CEO of FleetWit. They are also the Founder/CEO of Gaggle Works.
Matthew Denham
(Co-Founder)Worked as a Senior Product Manager at ING DIRECT Australia, before holding Senior Product positions at Haddad & Partners and DraftKings.
Richard Blankenship
(Investor & Co-Founder)An investor in a wide range of companies, including Poker Central, Fuse Technologies and Toto.
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