Senior Strategic Account Director, INSTANDA
North America
CA$120-170k
+ Commission & discretionary bonus scheme
Insurance software solutions for carriers and MGAs
Job no longer available
Insurance software solutions for carriers and MGAs
201-500 employees
Job no longer available
CA$120-170k
+ Commission & discretionary bonus scheme
201-500 employees
Company mission
To transform how insurance is experiences by everyone, everywhere.
Role
Who you are
- We are looking for a senior commercial professional who brings presence, gravitas, and a track record of driving significant growth at enterprise level
- The ideal candidate is as comfortable in a boardroom as they are building a growth strategy, someone who can influence C-suite agendas and close complex, multi-million-dollar deals
- 10+ years of experience in enterprise account management, business development, or strategic partnerships within insurance (carrier, MGA, or vendor) or B2B SaaS, with a clear track record of operating at senior executive level
- Demonstrated executive presence and gravitas: you are credible, composed, and compelling in front of C-suite and Board-level audiences, able to hold the room and drive decisions
- Proven track record of driving transformational revenue growth, including ownership of multi-year, multi-million-dollar commercial agreements and complex enterprise negotiations
- Deep understanding of insurance industry dynamics, workflows (rating, underwriting, policy admin, endorsements, claims, billing), and the strategic priorities of insurance carriers and MGAs
- Exceptional communication and storytelling skills. Able to translate complex technical and commercial propositions into clear, compelling narratives that resonate at the highest organisational levels
- Strategic thinking combined with commercial rigour: able to synthesise data, identify opportunities, build a business case, and influence investment decisions
- High political acuity, able to navigate complex stakeholder environments, build broad coalitions of support, and manage competing interests with diplomacy and confidence
- Experience operating in and collaborating across matrixed, cross-functional environments
- Willingness and ability to travel regularly across the U.S. to engage clients and represent INSTANDA at the executive level
- Proficiency with CRM and productivity tools; exposure to no-code platforms is a plus
What the job involves
- We are looking for a Senior Strategic Account Director with proven, hands-on experience in Property & Casualty (P&C) insurance, someone who will act as a growth architect for INSTANDA's most valuable enterprise accounts
- This role is not about incremental renewals: it's about driving transformational revenue impac
- The Senior Strategic Account Director will own the commercial strategy for multi-year, multi-million-dollar agreements, expand INSTANDA's footprint across client organisations, and influence C-suite agendas to accelerate digital adoption
- You will be accountable for double-digit annual growth within a portfolio of strategic accounts, proactively creating demand, identifying whitespace opportunities, and shaping client innovation strategies
- This is a high-impact role for a commercially driven leader who thrives on influencing senior decision-makers and delivering measurable business outcomes
- Deliver double-digit annual revenue growth across strategic accounts, securing multi-year, multi-million-dollar agreements that materially impact INSTANDA’s revenue trajectory
- Design and execute transformational account growth strategies that align client digital ambitions with INSTANDA’s platform capabilities, driving enterprise-wide adoption and market share expansion
- Identify and convert strategic whitespace opportunities within existing accounts and adjacent business units, unlocking new and significant revenue streams
- This is where you will truly differentiate. You will engage C-suite and Board-level stakeholders not as a vendor, but as a strategic peer, someone who commands the room, challenges conventional thinking, and earns trust through insight and credibility
- Build and sustain trusted, long-term relationships with clients, including C-suite and Board members across client organisations, positioning yourself as a valued advisor
- Lead executive presentations, strategic workshops, and quarterly business reviews with authority, articulating ROI, strategic alignment, and innovation roadmaps in language that resonates with stakeholders
- Navigate complex organisational hierarchies and stakeholder dynamics with political acuity, influencing decisions at the highest levels and accelerating the client’s digital transformation journey with INSTANDA
- Bring a point of view. Challenge client assumptions constructively, introduce new thinking, and shape client innovation agendas in ways that create pull for INSTANDA’s platform
- Act as a trusted industry advisor, leveraging deep market knowledge and executive relationships to become embedded in client strategy rather than merely their technology stack
- Represent INSTANDA as a credible and compelling thought leader at industry forums, delivering keynote-level insights and shaping market conversations on digital insurance transformation
- Strengthen INSTANDA’s brand presence and cultivate a high-value network of industry decision-makers to accelerate strategic partnerships and pipeline development
- Partner with Customer Success Managers to align client success plans with commercial strategy, ensuring seamless delivery of outcomes and a unified client experience
- Collaborate with Product and Leadership teams to bring client insights and market intelligence into roadmap discussions, directly influencing INSTANDA’s product development priorities
- Maintain rigorous CRM discipline and pipeline management, providing accurate forecasting and transparent reporting to senior leadership
- Ensure compliance with internal processes and contribute to continuous improvement initiatives
- Adhere to INSTANDA’s information security policies, guidelines and best practices to protect our company and our clients
- Contribute to a culture of security awareness across the organisation
- Contribute to a culture of security awareness within the company
Our take
INSTANDA has brought much-needed innovation into the insurance industry by offering its users a no-code, customisable platform upon which they can build a consumer front-end. The company's platform is updated as frequently as every few weeks to accommodate the needs of its customers' end users, promising them up-to-date offerings without the technological investment.
The insurance market is enormous, and big established players are always looking for new distribution channels. Thanks to this, INSTANDA has onboarded leading insurers like Hiscox, Vitality, and AXA - a critical move, as its success is dependent on attracting and retaining these big brands.
The company has steadily grown its customer base, and secured partners such as Deloitte and Microsoft. The insuretech boom has no doubt contributed to INSTANDA growing its footprint, and allowed it to raise new funding in 2025, which will help it accelerate its next phase of growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Oct 2025
$20m
LATE VC
Jun 2022
$45m
SERIES B
Total funding: $94.3m
Company benefits
- 28 days of leave, plus public holidays
- An additional day's leave for every complete year (max 5 days)
- Dynamic Day of leave every month to do the things you love
- Flexi bank holidays instead of fixed bank holidays
- Allocated charity day for you to make a difference
- Annual Learning & Development allowance of £1250
- £100 each month to spend on wellness activities
- Work anywhere in the world for up to 4 weeks per year
- 6-week paid sabbatical after 6 years’ service
- Employee Assistance Program for 24/7 health and wellness support
- Mental first-aiders to listen and guide
- Crisis 24 online service for safe travelling
- Generous Learning & Development allowance
- Free access to LinkedIn Learning
- Free access to the Microsoft ESI Learning
- Inclusive internal development programs
- Interactive training to deepen platform knowledge
- Competitive pay
- Inclusion in discretional Bonus Scheme
- Life cover
- Group Income Protection
- Company-wide Pension Scheme
Company HQ
City of London, London, UK
Leadership
Tim Hardcastle
(Co-Founder & CEO)Tim was previously the CIO of Hiscox, a specialist insurer and the COO of Agilisys, a fast growing outsourcing/offshoring business.
Derek Hill
(Co-Founder & Group CRO)Derek was previously the Head of IT Services at Hiscox and Agilisys. He has worked with Tim for over a decade now, showing the strength of their partnership.
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