Vice President of Customer Success, Veza
+ Equity
Identity security platform
Job no longer available
Identity security platform
201-500 employees
Job no longer available
+ Equity
201-500 employees
Company mission
To help organizations trust confidently so they can unlock the value of their data.
Role
Who you are
- Passion for championing customer satisfaction
- Bi-modal GTM - commercial / mid-market and enterprise / large-enterprise
- 10+ years of hands-on professional experience in customer success or consulting, working with technical enterprise customers
- Managed a team of 4-8 similarly driven CSEs/CSAs
- Growth stage experience building and scaling Customer Success teams for enterprise customers
- A deep information and identity security background
- Experience supporting CISOs as your primary customer sponsor
- Comfort working at dynamic, growth-stage, category defining companies
- IAM/IGA/PAM background; experience with identity platforms such as Okta, Ping Identity, Microsoft, SailPoint, Saviynt, Active Directory, and Azure AD
Desirable
- Security background; experience with security platforms such as ZScaler, Crowdstrike, NetSkope, etc
- Experience with Cloud platforms, including Cloud IAM, for AWS, Azure, and/or GCP
- Experience with data platforms such as Snowflake, AWS RDS, AWS Redshift, etc
What the job involves
- As a VP of Customer Success, you will lead a team of strong, experienced Customer Success professionals dedicated to making Veza successful in all production accounts
- This role heavily drives customer satisfaction, expanded revenue opportunities and Veza’s ability to scale quickly
- This is an opportunity to join a company that’s a leader in the identity security space and immediately witness your contributions helping to drive that success
- Build, Expand, Manage and maintain the end to end onboarding and customer success processes
- Own post-sales customer engagement for delivery of Veza use-cases driving high perceived value for initial deployment and expansions
- Coach and guide teams through all cycles of the customer journey through onboarding, adoption, leading metrics and indicators, and retention
- Take overall accountability of all account executive relationships and manage customer and team escalations driving high customer NPS
- Continuously prioritize and over-communicate for all customer engagement activities with existing team and resources
- Prioritize talent attraction, retention, and development to scale CS teams across customer success engineers, deployment engineers, and customer success managers
- Own customer-product feedback processes
- Manage the renewal, retention, and growth strategies for all customers
Our take
Data is migrating to the cloud, but many organizations lack the tools to protect their data from cloud-based threats and challenges. Veza solves this problem with its authorization-based cloud security platform.
Data volume is set to triple by 2026 and cyber crime is on the rise. As such, companies like Veza are in high demand. However, Veza sets itself apart from its competitors thanks to its focus on authorization, which has been a missing piece of the cloud ecosystem for some time. Veza's ability to tap into a lucrative and underserved gap in the market has allowed it to attract significant attention. The company has raised impressive funding, which is testament to its growing impact.
Recently, Veza was acquired by Service Now, a major milestone for the fast-growing company. Alongside this, Veza also raised $108M in funding in 2025, taking its valuation to $808M and showing strong confidence in its platform. Now part of ServiceNow's security and risk portfolio, Veza is set to scale its technology on a global scale and play a central role in how organizations manage access across cloud, data and AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2025
$108m
SERIES D
Aug 2023
$15m
LATE VC
Total funding: $233m
Company HQ
Mountain View, CA
Leadership
Tarun Thakur
(Co-Founder & CEO)Previously, Tarun co-founded Datos IO which was acquired by Rubrik. He also served as a GM of Rubrik Database Products at Rubrik.
Maohua Lu
(Co-Founder & CTO)Prior to Veza, Maohua was a Senior Staff Engineer at Rubrik, a Technical Director at Datos IO and Research Staff Member at IBM.
Robert Whitcher
(Co-Founder & Chief Architect)Previously a Principal Technical Architect at EMC for 6 years, then worked as a Senior Systems Engineer at SolidFire. He also spent 7 years at Datos IO as a Principal Architect.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 22 more jobs at Veza