Product Manager, Hightouch
Customer Studio
More information about location
AI platform for marketers
Job no longer available
AI platform for marketers
201-500 employees
Job no longer available
More information about location
201-500 employees
Company mission
To make the best customer data technology in the world available to every enterprise.
Role
Who you are
- Customer empathy: We believe the foundation for all good product management is the ability to live alongside customers, develop relationships, and understand their goals + pain points
- Technical aptitude: We make the complex accessible, but doing so requires a strong intuition for engineering and technical concepts
- Intuition: You have good verbal and written communication skills and a passion for connecting with users
- Hunger and speed: Moving fast is deeply ingrained in our company culture, and we believe hunger + speed are the the backbone of what it takes to win
- Outcome mindset: We see product management as the people who work backwards from business outcomes and do what it takes to make a product successful, not just builders of feature roadmaps
What the job involves
- We’re looking for an experienced Product Manager to help own our biggest persona - marketers and marketing operations
- This critical role will lead Hightouch’s key product surface areas in the Customer Studio pod
- These surface areas are at the core of Hightouch’s customer data platform (CDP) business — software that enables marketers to segment, orchestrate, and experiment with their customer data
- You will be part of a world-class product team that prioritizes innovation, velocity, and customer outcomes
- Our team invented the idea of Reverse ETL and then pioneered the Composable CDP, which disrupted the massive and established CDP industry
- Hightouch has since then grown rapidly into multiple exciting product areas
- As a result, the bar for each PM at Hightouch is insanely high
- You are directly responsible for business results of a significant scope
- You will be expected to operate efficiently meanwhile maintaining a high level of rigor
Our take
With the growing need to combine data sources, along with the rise of cloud computing, demand for effective data integration tools and services has been on the rise. Hightouch provides a composable customer data platform to serve innovative marketers, alongside AI-powered tools for marketing.
Hightouch's platform helps marketers to build audiences and customer identities, collect and synch data, and analyse campaigns. LLM-based agents can be deployed to help streamline marketing, and the platform also supports AI decisioning. This comprehensive suite enables Hightouch to serve a range of businesses such as Spotify, Docusign, Warner Music Group, Grammarly and Autotrader.
Through development and acquisitions, such as of Workbase and Whatis, Hightouch has expanded steadily over the years. So long as it continues to enhance its capabilities and provide seamless data activation for its growing customer base, the company should have a bright future ahead of it.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Feb 2025
$80m
SERIES C
Jul 2023
$38m
LATE VC
Total funding: $172.4m
Company benefits
- Hub & Remote friendly: Join our global team, either remotely or in one of our four in-person hubs. For those near a hub, enjoy complimentary lunches on Tuesdays and Thursdays
- Flexible PTO: Downtime is just as important as on time and your teammates will support you while you relax and recharge
- Core benefits: For full-time US-based employees, we cover all health benefit premiums, 80% for dependents, and life insurance
- Parental leave: We value and support the family planning process. We provide up to 16 weeks for parents
- Professional development: We support employees for all learning resources needed to grow in their role (classes, books, conferences, etc)
- Connectivity: We offer a $50 per month cell-phone or wifi connectivity stipend to all employees
- Commuter: Commuter benefits of $50 are offered to both employees who come into the offices and to remote workers working outside of their home
Company HQ
Mission District, San Francisco, CA
Leadership
Tejas Manohar
(Co-CEO & Co-Founder)A Software Engineer with experience in lead roles at Lottery.com and Segment. Co-founded Hightouch in 2019.
Josh Curl
(CTO & Co-Founder)Significant Software Engineering experience at Rancher Labs and Segment. Co-founded Deviceplane in 2019 before co-founding Hightouch.
Kashish Gupta
(Co-CEO & Co-Founder)Experience as a Product Manager for LYNK in 2016. Founded Mama's Cookin' in 2015 before co-founding Hightouch in 2019.
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