Senior User Experience Researcher, Raspberry Pi Foundation
£46-52k
More information about location
Charity helping young people learn computing and digital making
Job no longer available
Charity helping young people learn computing and digital making
201-500 employees
Job no longer available
£46-52k
More information about location
201-500 employees
Company mission
To put the power of computing and digital making into the hands of people all over the world.
Role
Who you are
- Significant demonstrable experience of working as a professional digital User Experience Researcher within an agile product design and development environment
- Substantial experience conducting a range of research using different methodologies including qualitative depth interviews, usability tests, surveys and desk research
- Considerable experience producing concise insights reports which translate research data into actionable recommendations which have informed design decision making and product strategy
- A good knowledge of visual, user interface, user experience and content design and the ability to recommend detailed improvements across each area based on insights
- Excellent communication skills, especially the ability to clearly articulate and present your findings with a range of stakeholders
- A proactive and self-starting nature, you should be a problem-solver as well as be open to providing and receiving constructive feedback
- An interest in education, especially related to computer science, physical computing, and digital making
What the job involves
- Our digital products and services are used by millions of people all over the world. As part of our plans to expand our reach and impact, we are looking for a Senior User Experience Researcher to join our team
- In this role, you will report to the Head of Product Design and work collaboratively as part of a team of Product Designers, Content Designers, Product Managers and Software Engineers to create digital products that have a real impact for our users who are engaged with digital making and computing education globally
- You will bring your experience of leading, planning, designing, and carrying out both formative and evaluative research activities with users to help teams gain a deep understanding of the people who use our websites, programmes and services
- As well as conducting a range of qualitative and quantitative user research projects you will also identify opportunities to improve our UX research practices and implement ways to better engage wider stakeholders with research outcomes
- You will join an agile digital products team that works in Cambridge and remotely around the UK
- We use collaboration tools such as monday.com, Figma, and Slack to communicate effectively
- We strive to make the Foundation a place where talented people who care about our mission can do the best work of their careers
- We have a flexible and collaborative approach to all aspects of our work
- If you’re the right person for the job, we’ll make it work for you, and you can be confident that you’ll be working with an exceptional team
- Prioritise and plan user research activities to align with our product roadmap and meet our strategic objectives across our different products and programmes
- Bring together insights from different sources, both qualitative and quantitative, to provide a thorough understanding of user behaviour
- Plan, recruit for and conduct qualitative moderated depth interviews and usability tests with a range of different user types including young people
- Undertake unmoderated research and desk research and engage with quantitative data, such as site analytics, to help measure the impact of our digital platforms
- Work closely with product managers and key stakeholders to understand how we can best utilise user research in our product design and development processes
- Work collaboratively with product design and contribute to the evaluation of our user journeys and draw on insights to make recommendations for improvements to the user interface and content design of our products
- Clearly present findings and insights about our users and their behaviours to stakeholders through examples, presentations, and reports
- Coach and mentor junior team members, helping colleagues to become better at what they do
Application process
- Closing date: 28 March 2025, 9.00am GMT
- Phone screen: Week commencing 31 March 2025
- First-round interview: Week commencing 7 April 2025
- Second-round interview: Week commencing 14 April 2025
Our take
Raspberry Pi includes the Raspberry Pi Foundation, which is a UK-based charity aiming to help young people acquire computing skills, and Raspberry Pi Ltd, which sells low-cost boards and ancillary equipment.
The company's business model involves selling low-cost single board computers and donating all the profits to its foundation. The foundation's activity consists in collaborating with schools to provide students with the opportunity to learn programming skills using its credit-card-sized computer, while also providing training for teachers
The Single Board Computer (SBC) Market size was valued at over $1 billion in 2020. In an attempt to increase its market share, the company raised $45 million in 2021 which was invested in developing its production capacity and expanding its product line of Pi microprocessors. Off the back of two rounds of growth equity funding in 2023, the company aspires to see its little computer being used by kids all over the world in their journey to learn programming.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (1 round)
Sep 2021
$45m
GROWTH EQUITY VC
Total funding: $45m
Company benefits
- Generous annual leave
- Retirement contribution
- Private medical cover
- Family leave policy
- Commitment to flexible working
- Wellbeing programme (Subscription to Headspace, weekly yoga and a dedicated Employee Assistance Programme)
- Life insurance
- Continued learning and development
Company HQ
Cambridge, UK
Leadership
Eben Upton
(CEO)Previously Software Engineer at IBM for 10 months, Founder and CTO at Ideaworks3D for 2 years, Visiting Researcher at Intel Corporation for 7 months and Director of Studies in Computer Science at St John's College - Cambridge for 3 years.
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