Product Manager, Workstream
$150-170k
Offers equity
More information about location
HR and payroll solutions built specifically for restaurants
Be an early applicant
HR and payroll solutions built specifically for restaurants
201-500 employees
Be an early applicant
$150-170k
Offers equity
More information about location
201-500 employees
Company mission
To help businesses hire faster and smarter, so they can focus on supporting their team and serving their customers.
Role
Who you are
- This role is ideal for someone who thrives in fast-paced startup environments, loves spending time with customers, and combines strategic thinking with relentless execution
- 5-7+ years of Product Management experience, ideally in SaaS, growth, marketplace, or startup environments
- Experience utilizing AI to make you and your team more effective
- Understanding of AI landscape and tools
- Experience working in a fast-paced, scaling startup (typically <500 employees) or demonstrated ability to thrive in high-growth environments
- Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go To Market and PLG motions
- Strong customer empathy and genuine enthusiasm for talking directly with users
- Excellent analytical, strategic, and hypothesis-driven problem-solving skills
- Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders
- Strong partnership skills across Engineering, Sales, Customer Success, Marketing, and Operations
- Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments
- Experience writing product specs, user stories, and translating business needs into product execution
Desirable
- Experience in growth product management or marketplace products
- Experience with HR tech, hiring, payroll, scheduling, workforce management, or local business software
- Familiarity with job board ecosystems, integrations, or external platform partnerships
- Experience working with offshore or distributed engineering teams
- Background in hourly work industries such as restaurants, retail, hospitality, or frontline operations
- Experience with one or more of the following product categories: HRIS, Payroll, Scheduling, Time & Attendance, or Hiring
What the job involves
- We are looking for a highly customer-obsessed, strategic, and execution-driven Product Manager to own key product areas across Workstream’s platform
- In this role, you will define your product area’s strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes
- You will be responsible for shaping the product story, setting north star metrics, and driving investments that improve how hourly businesses hire, manage, and retain their workforce
- You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market
- Own product strategy, roadmap, and execution for a core Workstream product area
- Define product vision, north star metrics, and success criteria aligned with company priorities
- Spend significant time with customers, users, and customer-facing teams to identify patterns, pain points, and emerging market opportunities
- Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions
- Build and manage relationships with strategic external partners (e.g. job boards, integrations, ecosystem partners) and continuously improve product capabilities through these partnerships
- Conduct market, competitive, and customer research to develop and validate product hypotheses
- Take a hypothesis-driven, experimentation-first approach to product discovery and iteration
- Write detailed product specifications, user stories, and UX requirements that enable high-quality execution
- Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability
- Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions
- Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders
- Present product strategy, roadmap progress, and business impact across all levels of the organization
Our take
Recruiting new staff can be a slow andf frustrating process for HR teams, especially in industries that rely on hourly workers. Roles often need filling quickly, turnover can be high, and managers don't always have time to sit at a desk sorting through applications and emails. So, chasing candidates, scheduling interviews, and keeping people engaged can take hours each week, often delaying businesses , leaving them short-staffed when they need people most.
Workstream is a HR and hiring platform built specifically for hourly workers, with text messaging at the centre of how it works. Instead of forcing candidates to apply through long online forms or emails they may never check, Workstream allows people to apply, communicate, schedule interviews, and even complete parts of onboarding directly through their phone. And for employers, the platform automates most of the hiring process, so managers can source, screen, hire, and onboard staff with ease.
Whilst the company operates in a competitive HR software market, its carved out a strong position by focusing on deskless and hourly workers, a group often overlooked by traditional HR tools. Its growing list of customers also span quick-service restaurants, retail, logistics, and other hourly-heavy industries, and the company has attracted significant investor backing as a result. Competition may remain strong but Workstream's clear focus, steady expansion, and continued product adoption give it a strong foothold in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2022
$60m
SERIES B
Aug 2021
$48m
SERIES B
Total funding: $118m
Company benefits
- Health and wellness: We care about the physical and mental health of each of our team members. We offer every employee comprehensive medical, dental and vision plans, and access to a generous number of fully-paid counseling sessions with licensed therapists every year.
- Competitive compensation (and equity): As a company, we have ambitious goals with a high-potential financial upside—and we share that with every employee through competitive market compensation and generous stock.
- Flexible time off: We believe team members do their best work when their life feels balanced. We promote work-life harmony through flexible PTO and paid parental leave.
- Professional development: We believe in becoming 1% better each day. That’s why we offer a quarterly learning reimbursement that can be used toward continuing education, books, subscriptions and more.
Company HQ
SoMa, San Francisco, CA
Leadership
Desmond Lim
(Co-Founder & CEO)Prior to co-founding Workstream in 2017, Desmond was a Product Manager at MIT Media Lab and WeChat.
Max Wang
(Co-Founder & CTO)Previously, Max co-founded VC.CN where he served as the CTO for 5 years.
Lei Xu
(Co-Founder & CSO)Lei previously co-founded Emote where he served as the CTO for 2 years. Prior to that, he spent 3 years at Google in Revenue Acceleration and Software Engineering roles.
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