Solutions Engineering Intern, Evolv Technology
Summer 26'
$20- $27/h
More information about location
Office located in Waltham, MA
AI-driven security screening & weapon detection
Be an early applicant
AI-driven security screening & weapon detection
201-500 employees
Be an early applicant
$20- $27/h
More information about location
Office located in Waltham, MA
201-500 employees
Company mission
Evolv Technology's mission is to make the world a safer place for people to gather.
Role
Who you are
- Currently pursuing a degree in Sports Administration, Business, Engineering, or a related discipline
- Possesses an interest in hands-on work with hardware, including the development of stadium workflows and support for large-scale events
- Demonstrates a comprehensive understanding of the Microsoft 365 platform
- Experience in preparing reports, drafting procedures, and documenting processes is advantageous
What the job involves
- Our Solutions Engineering team works directly with customers to design, test, and implement detection solutions that protect hospitals, schools, stadiums, and iconic venues across the country
- As a Solutions Engineering Intern, you will play a key role in supporting Evolv’s initiatives for a significant large-scale rental engagement running from June through mid-July
- Throughout your internship, you will assist with event operations, document operational procedures, participate in coordination meetings, and, following the tournament, develop an Evolv Technologies playbook focused on best practices for large-scale rentals
- This position provides direct, hands-on experience with our fleet of systems, encompassing data collection and analysis, event support, procedure development and refinement, as well as the creation of a comprehensive playbook for large-scale rental deployments
- You will gain valuable insight into supporting major sporting events and contribute to the development of operational resources for future large-scale engagements
- Success in the Role: Performance Outcomes:
- Weeks 1–3: Learn & Integrate:
- Engage with the Solutions Engineering team to understand Evolv’s products, workflows, and operational cadence
- Complete the Professional Certification Service Course for Evolv Express and eXpedite
- Shadow inside Solutions Engineers to perform maintenance on demo fleet units and gain hands-on expertise
- Support local stadium events to observe real-world event support
- Participate in internal and external sync meetings
- Begin leading in-progress after-action reports to lead documentation efforts for early activities of installation, training and initial go-lives
- Collect in phase data and numbers and report them daily to the Evolv Event Support Team
- Weeks 3–4: Refinement & Development:
- Continue in-progress after-action reporting for all activities
- Participate in event support for local stadiums
- Begin refining procedures for the Large-Scale Rental Playbook, incorporating lessons learned
- Start collecting after-action insights from the large-scale rental event for future improvements
- Maintain collaboration with mentors and teams to validate evolving processes
- Weeks 7-10: Deliver & Present:
- Finalize after-action reports internally and externally for all major activities
- Complete and finalize the Large-Scale Rental Playbook, ensuring it reflects best practices and lessons learned
- Prepare and present the playbook and key findings to the CX organization and Sports Team at Evolv
- Deliver a polished summary of recommendations and improvements for future deployments
- The Work: What type of work will you be doing?
- Perform maintenance and configuration on Evolv Express® and eXpedite demo units
- Assist with troubleshooting and investigations for deployed systems at events
- Support development and refinement of the Large-Scale Rental Playbook for major events
- Collect and analyze performance and throughput data from the large-scale rental and place it into a daily report
- Conduct after-action reports for planning, installation, training, event support and redeployment of our large-scale rental
- Validate findings and refine recommendations based on data insights
- Contribute to final deliverables such as the Large Scale rental Playbook and the final External and Internal After Action Report
- Support stadium and large-scale event deployments alongside Solutions Engineers
- Observe and assist with real-world customer interactions and operational workflows
- Participate in event support activities to ensure smooth system performance
- Gather feedback from field operations to inform playbook updates
- Engage in internal and external sync meetings to stay aligned with project goals
- Communicate progress regularly and incorporate mentor feedback
- Present final deliverables and recommendations to CX organization and Sports & Entertainment Team
- Diagnose and troubleshoot technical issues in field environments under time-sensitive conditions
- Adapt to evolving priorities during large-scale event deployments and customer support scenarios
- Develop creative solutions for unexpected challenges in system performance or operational workflows
- Incorporate lessons learned from after-action reports into refined processes and playbook updates
- Demonstrate flexibility by taking on diverse tasks across technical support, data analysis, and event operations
Application process
- The cover letter should clearly articulate your motivation for applying and detail why you consider yourself well-suited for this internship opportunity
Our take
Security screening systems are essential within venues such as concert halls, schools, and workplaces, but there are several problems with existing solutions. For example, lengthy queues and physically intimidating security checkpoints can taint visitor experiences, as well as cause congestion due to their inefficiencies.
Evolv Technology develops AI-driven screening systems, aiming to remove the tension, intimidation, and friction associated with security screening. It does this with a smart touchless screening sensor for weapon detection called Evolve Edge, in addition to an all-in-one venue security analytics platform called Evolv Express.
Whilst the company does face competition from similar security solutions at high-risk locations such as airports, its ability to serve a wide range of venues helps it stand out. It is no doubt Evolv has the ability to make spaces safer, though its past claims it made them "weapon-free" was challenged by a recent failure of its system to detect knives. It does, however, continue to innovate on its offering, and remains an attractive option in the space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
30% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jan 2020
$30m
SERIES C
Oct 2019
$24m
SERIES C
Total funding: $106.4m
Company benefits
- Equity
- Flexible work environment
- Unique culture
- Medical and dental insurance
- 401(k) plan
- Unlimited vacation policy
- Quarterly budget to spend on the perks that are most meaningful to you
Company HQ
Waltham, MA
Leadership
Anil Chitkara
(Chief Growth Officer)Experience as Vice President of PTC. Was also Senior Vice President of Market Development for Oco from 2007 to 2011.
Michael Ellenbogen
(Chief Innovation Officer)Experience as Vice President of Product and Business Development for Vivid Technologies. Was CEO and Founder of Reveal Imaging Technologies from 2003 to 2011.
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