Senior Forward Deployed Engineer, Mattermost

• Strong engineering ability (Go, Python, TypeScript, or similar)
• Comfort working across the full stack from infrastructure to applications
• Ability to solve open-ended technical problems
• Strong communication skills with both engineers and operators
• Willingness to travel ~1 week per month

Desirable

• We are looking for Forward Deployed Engineers (FDEs) who want to solve real operational problems alongside mission teams
• In this role you will work directly with operators, analysts, and engineers to deploy and build systems that are used every day in mission environments
• This is not a traditional engineering role
• You will operate close to the mission, often inside classified environments, working through ambiguity and building solutions that have immediate operational impact
• The problems you will work on here are hard, ambiguous, and consequential
• Forward Deployed Engineers operate at the intersection of engineering, operations, and mission execution
• Work directly with defense and intelligence organizations to understand operational problems
• Deploy and integrate Mattermost in classified and mission-critical environments
• Build plugins, integrations, and automations that enable operational workflows
• Prototype new capabilities quickly and iterate based on operator feedback
• Debug complex systems operating in constrained environments
• Help shape the evolution of the Mattermost platform based on mission needs
• You will move between writing code, deploying infrastructure, and working directly with operators, often within the same week